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Added 8 mins ago
TT
Operations Supervisor
TF Truckload & Logistics
AB · Edmonton, AB
- Full-time
…role requires strong operational expertise, the ability to lead multiple teams, and experience in specialized transportation, including pipe hauling and over-dimensional…
Added 8 mins ago
VM
2027 Area Management Sales Representative
Vantage Marketing Canada
Vaughan, ON
- Internship
…fast-paced, performance-driven environment.You'll gain hands-on experience in customer acquisition, communication, negotiation, and business development while receiving consistent coaching…
Added 8 mins ago
R
Branch Manager
ROBINSON
Swift Current, SK
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 8 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 8 mins ago
C
Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a…
Added 8 mins ago
G
Delivery Manager, CRM & Enterprise Applications
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for a Delivery Manager, CRM & Enterprise Applications to lead the operational delivery, stabilization, and continuous improvement of critical platforms supporting…
Added 8 mins ago
GR
Business Development Manager
Goldbeck Recruiting
Abbotsford, BC
- $75,000 to $85,000 CAD / year
- Full-time
…growing, and they’re adding a new Business Development Manager to lead that growth. You’ll work directly with the owner and have real influence over where the business goes…
Added 8 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 8 mins ago
AP
Graphics Coordinator
Atlantic Packaging Products Ltd.
Toronto, ON
- Full-time
…Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients…
Added 8 mins ago
RP
Junior Marketing Specialist
Roylo Partners
Vancouver, BC
- Full-time
This is an opportunity for someone at the beginning of their marketing career who wants to gain practical experience in a professional office environment. You'll work alongside experienced…
Added 8 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 8 mins ago
F
Business Operations Analyst Sr Lead
FIS
Vancouver, BC
- Full-time
As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set…
Added 8 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 8 mins ago
OM
Directeur Associé, Planification Média
Omnicom Media
Montreal, QC
- Full-time
Une expérience de plus de 7 ans en stratégie média ;
Added 8 mins ago
RP
Marketing Manager
Roylo Partners
Vancouver, BC
- Full-time
We're looking for an experienced Marketing Manager in Vancouver, BC, to lead marketing initiatives, coordinate campaign delivery and help strengthen the company's brand presence.
Added 8 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 8 mins ago
LM
Outside Sales & Rentals Representative
Leavitt Machinery
Brampton, ON
- Full-time
…With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous…
Added 8 mins ago
GG
Controller
GTI Global Logistics
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…international logistics environment. The Controller will also lead and mentor accounting staff, implement best practices, and collaborate with cross-functional teams to support business…
Added 8 mins ago
RH
Information Technology Team Lead
Robert Half
Burlington, ON
- $90,000 to $100,000 CAD / year
- Full-time
Previous experience acting as a technical lead, senior team member, mentor, or people leader. Formal management experience is beneficial but not required.
Added 9 mins ago
Interim Shift Lead, DashMart
DoorDash Canada
London, ON
…household essentials and local restaurant favorites to our customer's doorsteps. DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical…
Added 9 mins ago
A
Construction Coordinator
Averton
Edmonton, AB
- Full-time
Manage Customer Insight surveys and follow-ups, and work with the delivery team to improve the customer experience.
Added 9 mins ago
Director, Challenging Pipelines
NDT Global Group
Leduc, AB · Calgary, AB
The goal of the Director, Challenging Pipelines role is to lead the strategic direction and development of NDT Global's Challenging Pipelines product group - a dedicated portfolio of…
Added 9 mins ago
S
Junior Learning Advisor
Serefin
Remote, Canada
- $46,000 to $48,000 CAD / year
- Full-time
- Remote
…delivery, and evaluation of all learning curriculum for the Customer Experience Centre. Our ideal candidate interacts with empathy, patience and understanding, possesses effective listening…
Added 9 mins ago
L
Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 9 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Ottawa, ON
1–3 years of experience in sales or a customer-facing role

Veolia | Water Tech

Administrative Assistant (6:30am-3pm)

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 8, 2027
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & ExperienceRequired:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with customers, production, planning, sales, and other internal teams to support timely fulfillment. Resolve inquiries and escalations, manage billing and customer data accuracy, mentor team members, and lead process and system improvements.

Requirements

Candidates need a bachelor’s degree, associate degree, or equivalent experience, along with 3–4 years of professional experience in a manufacturing environment. Strong communication, organization, computer, math, and problem-solving skills are required; Salesforce, chemical industry, and SAP experience are preferred.

Skills

Order Management
Customer Service
Customer Communication
Cross-Functional Coordination
Problem-Solving
Escalation Management
Order Processing
Production Scheduling
Expediting
Invoicing
Root Cause Analysis
Data Integrity
ERP Systems
Process Improvement
Team Mentoring
Attention to Detail

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan With Employer Matching
Flexible Spending Accounts
Health Savings Accounts
Accidental Death and Dismemberment Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Manufacturing
Water Technology
Customer Service
Order Processing
Production Scheduling
Expediting
Customer Inquiries
Escalation Management
Project Billing
Invoicing
Root Cause Analysis
ERP
Salesforce
SAP
Chemical Industry
Data Integrity
Process Improvement
IT Projects
Break-Fix Requests
Cross-Functional Projects
Planning
Production
Sales
Team Training
Mentoring
On-Time Delivery
Customer Accounts

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