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Added 11 mins ago
MV
Marketing Manager
Maverick Volleyball
Ottawa, ON
- Full-time
The Marketing Manager owns all of Maverick Volleyball's marketing, communications and branding, turning club goals into campaigns that fill programs, events and sponsorships. You deliver…
Added 11 mins ago
UH
Occupational Therapist - Toronto Rehab - Outpatient Brain Program
University Health Network
Toronto, ON
- Full-time
…Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of…
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Regional Manager, Compliance, Private Wealth
BMO
Montreal, QC
- Full-time
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LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Lacroix Private Lab is seeking a Medical Biology Service Manager to join its team.
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BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
…paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation,…
Added 11 mins ago
BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
…paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation,…
Added 11 mins ago
AF
Government Relations Manager
ATB Financial
Calgary, AB
- Full-time
As a Government Relations Manager, you are responsible for executing on key strategies to advance ATB Financial's business goals, while monitoring legislative developments and translating…
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VS
Dining Services Manager (2026-11058)
Verve Senior Living
Toronto, ON
- Full-time
The Dining Services Manager is responsible for the overall management of food services within the Residence. This includes meal planning and preparation, staff supervision, inventory and…
Added 11 mins ago
UO
Manager, Founder & Venture Initiatives
University of Calgary
Calgary, AB
- Full-time
The Hunter Hub for Entrepreneurial Thinking (Hunter Hub) under the Office of the President invites applications for a Manager, Founder & Venture Initiatives . This Full-time Fixed Term…
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VS
Dining Service Attendant (2026-11060)
Verve Senior Living
Calgary, AB
- Other
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
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Reliability & Continuous Improvement Superintendent
Baffinland
Clyde River, NU
- Full-time
Reporting to the Manager, Planning, Reliability & Continuous Improvement, the Continuous Improvement (CI) Superintendent is responsible for developing the strategy and the culture related…
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L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 11 mins ago
RV
Coordinator
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…them to grow to reach their full potential. Reporting to the Manager of People Health, Safety and Wellbeing (PHSW), the Coordinator provides safety and wellbeing support to assist with…
Added 11 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 11 mins ago
CO
Ontario Works Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Characteristic: Under the direction of the Social Services Program Manager.
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VS
Registered Practical Nurse (RPN) -Part-time (2026-11004)
Verve Senior Living
Ottawa, ON
- Part-time
…nurturing environment. Under the direction of the Health & Wellness Manager, the RPN position is focused on enriching residents lives by ensuring they can make their own choices and lead…
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Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 11 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
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C
Part-Time Manager
Claire's
Halifax, NS
- $17 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 11 mins ago
TU
Research Assistant and Technician I
The University of British Columbia
Kelowna, BC
- Full-time
Assist in developing engaging and unique STEM lessons linked to BC Education curriculum, and facilitate such lessons in K – 12 classrooms across BC/Yukon
Added 11 mins ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 11 mins ago
CM
Unit Clerk Float
CancerCare Manitoba
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, the Unit Clerk performs a variety of clerical tasks, supportive functions for patient and staff, and the Department. The incumbent ensures the care and…
Added 11 mins ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
The Tax Manager is responsible for the proactive management of the tax function across the Armoyan group of companies; and collaborates with VP Taxation in relation to management and…
Added 11 mins ago
UH
Senior Communications Advisor
University Health Network
Toronto, ON
- Full-time
…Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of…
Added 11 mins ago
VS
Dining Service Attendant - Contract November 2026-April 2027 (2026-11052)
Verve Senior Living
Richmond Hill, ON
- Full-time
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…

Veolia | Water Tech

Administrative Assistant (6:30am-3pm)

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 8, 2027
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & ExperienceRequired:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with customers, production, planning, sales, and other internal teams to support timely fulfillment. Resolve inquiries and escalations, manage billing and customer data accuracy, mentor team members, and lead process and system improvements.

Requirements

Candidates need a bachelor’s degree, associate degree, or equivalent experience, along with 3–4 years of professional experience in a manufacturing environment. Strong communication, organization, computer, math, and problem-solving skills are required; Salesforce, chemical industry, and SAP experience are preferred.

Skills

Order Management
Customer Service
Customer Communication
Cross-Functional Coordination
Problem-Solving
Escalation Management
Order Processing
Production Scheduling
Expediting
Invoicing
Root Cause Analysis
Data Integrity
ERP Systems
Process Improvement
Team Mentoring
Attention to Detail

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan With Employer Matching
Flexible Spending Accounts
Health Savings Accounts
Accidental Death and Dismemberment Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Manufacturing
Water Technology
Customer Service
Order Processing
Production Scheduling
Expediting
Customer Inquiries
Escalation Management
Project Billing
Invoicing
Root Cause Analysis
ERP
Salesforce
SAP
Chemical Industry
Data Integrity
Process Improvement
IT Projects
Break-Fix Requests
Cross-Functional Projects
Planning
Production
Sales
Team Training
Mentoring
On-Time Delivery
Customer Accounts

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