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Added 9 mins ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 9 mins ago
T
Customer Experience Associate
TD
Surrey, BC
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 9 mins ago
D
Practice Partner Dentist - Green Plaza Dental
dentalcorp
Calgary, AB · Green Plaza Dental
- Full-time
…practicing a broad scope of dentistry and wants to become a key clinical resource within a busy, long-standing practice. The incoming partner will step into an established patient base and…
Added 9 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 9 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 23 mins ago
A
Director, Treasury & Business Intelligence
Avana
Regina, SK
- Full-time
…intelligence, and related financial risk activities. As the senior leader of the function, the Director establishes strategy and standards, approves methodologies and recommendations,…
Added 23 mins ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 23 mins ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 23 mins ago
AC
ServiceNow Platform Engineer
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 23 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Accurately report problems, issues, production delays, quality concerns, and non‑conformances to the appropriate team leader, engineering, or quality personnel.
Added 23 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 23 mins ago
N
Coordinator, Training
Nutrien
Fort Saskatchewan, AB
- Full-time
…report progress and exceptions to progression owners. Act as key stakeholders for progression systems. Ensure progression programs are in place to cover all non-salaried positions…
Added 23 mins ago
E
Senior Clinical Leader, Long-Term Care
Extendicare
Sudbury, ON
- $100,000 to $136,000 CAD / year
- Full-time
Job Title: Senior Clinical Leader, Long-Term Care
Added 23 mins ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 23 mins ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 23 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Provide key information on machining operation for maintenance during troubleshooting.
Added 23 mins ago
BC
Material Handler / Driver - Vanfax
Belron Canada inc
Hamilton, ON
- Full-time
…fleet of company vehicles. As part of our Vanfax team, you are key to maintaining our seamless day-to-day operations and fostering amazing customer…
Added 24 mins ago
Child and Youth Assistant Leader - Panorama Child and Youth Camps
Capital Regional District
North Saanich, BC
Added 38 mins ago
TC
Restaurant Management
The Canadian Brewhouse
Leduc, AB
- Full-time
…today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an…
Added 38 mins ago
PC
Director, Building Science and Resiliency
Pinchin Canada
Wainfleet, ON
- $150,000 to $200,000 CAD / year
- Full-time
A key mandate will be to accelerate the growth of our Building Envelope and Structural Engineering practices across BC by strengthening market presence, building technical and leadership…
Added 38 mins ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
…effective relationships with your team, your colleagues and your leader which is very important to…
Added 38 mins ago
D
Senior Programmatic Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Establish and analyze key performance indicators (KPIs): Define KPIs and regularly analyze campaign performance, providing valuable insights and recommendations for continuous optimization…
Added 38 mins ago
D
Programmatic Supervisor (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Establish and analyze key performance indicators (KPIs): Define KPIs and regularly analyze campaign performance, providing valuable insights and recommendations for continuous optimization…
Added 38 mins ago
D
Associate Director, Programmatic (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Establish and analyze key performance indicators (KPIs): Define KPIs and regularly analyze campaign performance, providing valuable insights and recommendations for continuous optimization…
Added 38 mins ago
D
Head of Programmatic (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Establish and analyze key performance indicators (KPIs): Define KPIs and regularly analyze campaign performance, providing valuable insights and recommendations for continuous optimization…

Veolia | Water Tech

Customer Fulfillment Representative

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Experience: 0-2 years of customer service/ fulfillment/procurement experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Veolia Group is a global leader in environmental services, operating across all five continents with

nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group

designs and implements innovative solutions for decarbonization, depollution, and resource

regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia’s Water Technology Business brings together a dedicated team of

experienced professionals committed to tackling the world’s most complex challenges related to water

scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more

sustainable future.

Job Description

We are looking for dedicated individuals to deliver a great customer experience with each interaction while having a hand in making the world a better place. Working in the Customer Fulfillment Solutions team as a North American Customer Fulfillment Solutions Representative, you are the customer's first point of contact with Veolia Water Technology & Solutions. You will be working directly with our customers, sales team and partners to provide the best fulfillment experience possible. With a focus on operational excellence and customer satisfaction, you will ensure that customer orders are managed with a combination of speed, quality and accuracy.

Key activities within this entry level role include, order entry, reviewing/actioning reports, troubleshooting & resolving order issues, updating the customer on the status of their order and resolving issues relating to invoicing and billing issues. In this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and cultivate strong relationships & act collaboratively with sales, distribution partners, customers, and across the entire supply chain team.

Job Summary:

Partner and coordinate with key supply chain departments to satisfy customer requirements, minimize cost and maximize results
Enter customer orders with a focus on quality, accuracy and speed
Manage inbound calls and the phone queue
Proactively manage existing customer orders
Prevent and reduce, returns, and invoicing issues
Prioritise & manage high volume of requests from Customers & Sales Team
Engage the customer directly to resolve issues, clarify order requirements & ensure delivery of product
Keep customers proactivity informed about the status of their orders
Manage critical cases with a sense of urgency and ownership

Qualifications

What we're looking for:

0-2 years of customer service/ fulfillment/procurement experience
Digital mindset: comfortable entering and retrieving data in a variety of software, CRM and ERP platforms
Digital mindset: comfortable entering and retrieving data in a variety of software, CRM and ERP platforms
An ability to work in a cross-functional environment with peers & immediate leadership
Energetic, strong interpersonal, organizational and communication skills
A motivated self-starter with strong problem-solving skills
Excellent time management skills & ability to prioritize work from multiple channels
Ability to understand specific business objectives, priorities and key processes
Cross-functional and global collaboration with peers, Sales, & Supply Chain
Meets/exceeds responsiveness expectation to customers & internal assignments
Awareness of Quality Framework initiatives including document management, continuous improvement projects and basic ISO quality management system awareness
Understands the role in performance management and fulfills ongoing weekly, quarterly, and annual performance monitoring activities
Meets/exceeds responsiveness expectation on internal assignments
Thrives in a fast-paced but fun work environment
This is a hybrid position, requiring a minimum of 3 days in the office
Ability to work 3 statutory holidays per year in lieu of vacation or paid time off
Ability to work Monday - Fridays (8 hour shift), within the working window of 8:00AM-6:30PM, depending on our assigned region

Knowledge, Skills & Abilities:

Diploma/certificate preferred in Business, Supply Chain or equivalent experience
Knowledge of SAP & Salesforce or other ERP and CRM software
Basic presentation skills
Understanding & employment of proper written, verbal, & meeting etiquette
Basic commercial reconciliation
Google Suite expertise

We offer competitive compensation and benefits, working in a dynamic environment with challenging projects and training provided to ensure your success. We realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace.

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

To ensure transparency and compliance with employment laws, we provide the following details regarding this position:

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $24.00 - $28.00 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Enter and manage customer orders accurately and promptly, handle customer calls and requests, and resolve order, delivery, invoicing, and billing issues. Coordinate with customers, sales, distribution partners, and supply chain teams while proactively communicating order status and managing urgent cases.

Requirements

The role is entry-level and seeks 0–2 years of customer service, fulfillment, or procurement experience, with a business or supply chain diploma or certificate preferred. Candidates should be comfortable with ERP and CRM systems, ideally SAP and Salesforce, and demonstrate strong communication, organization, prioritization, problem-solving, and digital skills.

Skills

Customer Service
Order Entry
Order Management
Customer Communication
Issue Resolution
Inbound Call Management
Invoicing and Billing
Supply Chain Coordination
Prioritization
Time Management
Problem-Solving
Interpersonal Communication
SAP
Salesforce
Google Suite
Commercial Reconciliation

Visa sponsorship

Not detected in the job text

Keywords

Customer Fulfillment
Customer Service
Order Entry
Order Management
Supply Chain
Procurement
Customer Satisfaction
Operational Excellence
Inbound Calls
Phone Queue
Issue Resolution
Returns Management
Invoicing
Billing
Customer Communication
Sales Collaboration
Distribution Partners
ERP
CRM
SAP
Salesforce
Google Suite
Commercial Reconciliation
Quality Management System
ISO
Document Management
Continuous Improvement
Performance Monitoring

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