Process Engineering Resource Manager - Municipal

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Summary

Process Engineers on the Engineering & Procurement Projects (EPP) Municipal Process Engineering team are technical leaders responsible for supporting the sale, engineering, commissioning, and operation of water, wastewater, or waste treatment systems. They use deep technical knowledge and market understanding to design treatment solutions, manage process risks, and communicate with customers throughout a project’s lifecycle, while also representing Veolia in the market as industry experts.

As the Process Engineering Resource Manager - Municipal, you will manage a team of approximately 8 to 15 Process Engineers located primarily in Veolia’s Oakville office. You will be accountable for the successful sale, execution and operation of the team’s projects. Your team works principally in the Municipal market, with membrane processes such as ultrafiltration (UF) for drinking water production, membrane bioreactors (MBRs) and membrane aerated biofilm reactors (MABRs) for municipal wastewater treatment, and nanofiltration or reverse osmosis (NF, RO) membranes for demineralization or organics removal. You will ensure efficient workload management, quality, customer satisfaction, and meeting financial targets for the business through effective leadership, escalation and risk management, and problem-solving. You will be responsible for your team’s development, including ensuring that your team has the right technical knowledge and leadership skills.

The Process Engineering Resource Manager - Municipal sets the direction for their team in alignment with organizational direction, and inspires the team to the vision. You will collaborate with senior leaders across the EPP business line to identify and implement best practices for efficiency, accuracy, and consistency across proposal and project delivery activities.

Key Responsibilities

• Manage a team of professional employees, with ownership and accountability for the performance and results of the team
• Maintain ownership and accountability for the successful sale (achieving orders targets) and execution of projects (achieving revenue and margin targets, passing performance tests), and for customer satisfaction
• Develop a strong knowledgeable team of Process Engineering experts who support our customers and our business, and demonstrate technical leadership in the market
• Manage workload and resource utilization within the team to deliver proposals and project deliverables on time
• Inspire alignment to business objectives
• Continuously improve ways of working for the team
• Resolve customer and internal escalations on bids and projects through effective problem solving and decision making to maintain schedule and quality

Knowledge, Skills & Abilities:

• Organization and time management
• Demonstrated network within the organization
• Effective written and oral communication skills in English for influence at the leadership and employee levels
• Understanding of the bidding and project execution cycles within Veolia
  
  

Education & Experience

Required

• At least five (5) years of experience (preference for at least ten (10)), preferably process engineering specific, with technical expertise in the field of water and wastewater treatment, including design and operational knowledge of membrane technologies (UF, NF/RO) including in biological processes (MBR, MABR) and other technologies present in municipal water and wastewater treatment flowsheets
• Bachelor’s Degree in an accredited Engineering field (advanced degrees considered)
• Fluency in English (both written and verbal)
• Ability to travel periodically within Canada and the US

Preferred

• Leadership experience, or demonstrated leadership competency to connect people, set and communicate a vision, align and inspire a team towards an objective, train/coach/mentor others, make effective decisions with limited information under evolving conditions, understand and achieve business objectives, and collaborate beyond project deliverables.
• Professional Engineer’s License

Working Conditions

• Periodic travel within North America, with potential to travel beyond North America
• Office based work environment
• Responsible for a team of up to 15 employees
• Direct reports that include senior professional individual contributors
• Responsibility for a portfolio of proposals that represents up to $2B in proposals per year. Individual projects of up to $30M in value.
• Responsibility for a portfolio of projects that represents orders of up to $110M per year.
• As the Process Engineers on their teams are responsible for the overall treatment solution for our customer, the risk level associated with the Process Engineering Resource Manager’s decisions is in the order of millions of dollars as an error could mean having to add or replace an entire unit operation to a flowsheet, or replace an entire set of membranes on an ultrafiltration system.
  
  

All your information will be kept confidential according to EEO guidelines.

Compensation:

• The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $125k - $141k CAD.
  
  

Artificial Intelligence (AI) Disclosure:

• We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.
  
  

Vacancy Status:

• This posting is for an existing vacancy.
  
  

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.