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Added 4 mins ago
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Full-time
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Added 4 mins ago
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Veridian Tech Solutions, Inc.

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Job type: Contract
Apply by: Oct 31, 2026
Experience: 2+ years of relevant administrative experience.
Working hours: 36.25 hours/week
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Role : Administrative Assistant – Intermediate

Location: Edmonton, AB - Onsite

Work Location: 10405 Jasper Avenue, Edmonton

Contract: 6 months + possible 6-month extension

Hours: 36.25 hours/week | Monday–Friday, 8:00 AM–4:00 PM Alberta Time

We are looking for an experienced Administrative Assistant / Appeals Assistant to support the Appeals Commission in Edmonton.

Key Responsibilities

Provide administrative and operational support to Appeals Officers, Hearing Chairs, Vice Chairs, and Commissioners.
Coordinate pre-hearing administration and hearing-day activities.
Prepare correspondence and create document indexes for appeal document packages.
Coordinate teleconference/video conference information and assist parties with hearing participation.
Attend and record hearings while troubleshooting process or technical issues.
Respond to inquiries and provide support during sensitive or challenging situations.
Maintain accurate appeal statuses and timelines in ACES.
Format, proofread, and prepare hearing decisions for publication and distribution.
Ensure documents follow approved style guides and decision-format protocols.
Support accurate records, documentation, and reporting.

Mandatory Qualifications

2+ years of relevant administrative experience.
2+ years using Microsoft Office Suite.
2+ years working in a fast-paced environment, independently and within a team.
2+ years in a role similar to Administrative/Appeals Assistant.
2+ years working with clients/stakeholders to gather, document, and analyze requirements.
High School Diploma/GED.
Strong written and verbal communication skills.
Excellent organizational and prioritization skills.
Strong attention to detail.
Post-secondary education in Office Administration.
Experience with Information Governance / Records Management.
Knowledge of information management, privacy, and security requirements, including ATIA/POPA.
Experience working with Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment.
Experience with workers' compensation/WCB systems.

Apply About employer

More about this job

Responsibilities

Provide administrative and operational support to Appeals Commission personnel, including coordinating pre-hearing tasks and hearing-day activities, preparing correspondence and document indexes, and assisting participants with hearing logistics. Record hearings, maintain appeal statuses and timelines in ACES, respond to inquiries, and format and proofread decisions and records for publication and distribution.

Requirements

Requires at least two years of relevant administrative or appeals-assistant experience, Microsoft Office experience, and experience working independently and collaboratively in a fast-paced environment with clients or stakeholders. A high school diploma or GED and post-secondary education in Office Administration are listed, along with strong communication, organizational, and detail-oriented skills; records management, privacy requirements, public-sector ERP systems, and workers' compensation systems experience are also sought.

Skills

Administrative Support
Appeals Administration
Hearing Coordination
Correspondence Preparation
Document Indexing
Teleconference And Video Conference Coordination
Hearing Documentation
Client And Stakeholder Support
ACES
Microsoft Office Suite
Document Formatting And Proofreading
Records Management
Information Governance
Privacy And Security Compliance
Organization And Prioritization
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Appeals Commission
Appeals Administration
Administrative Support
Appeals Officers
Hearing Chairs
Commissioners
Pre-Hearing Administration
Hearing Coordination
Document Indexes
Correspondence
Teleconferencing
Video Conferencing
ACES
Microsoft Office Suite
Decision Formatting
Style Guides
Records Management
Information Governance
Information Management
Privacy
Security Requirements
ATIA
POPA
Government Of Alberta
1GX
Public-Sector ERP
Workers' Compensation
WCB

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