Closed listing
Administrative Assistant
- AB, Canada
- Edmonton, AB, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Experience
- 2+ years of relevant administrative experience.
- Working hours
- 36.25 hours/week
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Role : Administrative Assistant – Intermediate
Location: Edmonton, AB - Onsite
Work Location: 10405 Jasper Avenue, Edmonton
Contract: 6 months + possible 6-month extension
Hours: 36.25 hours/week | Monday–Friday, 8:00 AM–4:00 PM Alberta Time
We are looking for an experienced Administrative Assistant / Appeals Assistant to support the Appeals Commission in Edmonton.
Key Responsibilities
- Provide administrative and operational support to Appeals Officers, Hearing Chairs, Vice Chairs, and Commissioners.
- Coordinate pre-hearing administration and hearing-day activities.
- Prepare correspondence and create document indexes for appeal document packages.
- Coordinate teleconference/video conference information and assist parties with hearing participation.
- Attend and record hearings while troubleshooting process or technical issues.
- Respond to inquiries and provide support during sensitive or challenging situations.
- Maintain accurate appeal statuses and timelines in ACES.
- Format, proofread, and prepare hearing decisions for publication and distribution.
- Ensure documents follow approved style guides and decision-format protocols.
- Support accurate records, documentation, and reporting.
Mandatory Qualifications
- 2+ years of relevant administrative experience.
- 2+ years using Microsoft Office Suite.
- 2+ years working in a fast-paced environment, independently and within a team.
- 2+ years in a role similar to Administrative/Appeals Assistant.
- 2+ years working with clients/stakeholders to gather, document, and analyze requirements.
- High School Diploma/GED.
- Strong written and verbal communication skills.
- Excellent organizational and prioritization skills.
- Strong attention to detail.
- Post-secondary education in Office Administration.
- Experience with Information Governance / Records Management.
- Knowledge of information management, privacy, and security requirements, including ATIA/POPA.
- Experience working with Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment.
- Experience with workers' compensation/WCB systems.
More about this job
Responsibilities
Provide administrative and operational support for appeals staff, coordinate pre-hearing and hearing-day activities, and assist participants with hearing logistics and inquiries. Maintain appeal records and timelines in ACES, prepare and format decisions and correspondence, and support accurate documentation and reporting.
Requirements
Requires at least two years of relevant administrative experience, Microsoft Office experience, and experience in a fast-paced environment and a similar administrative or appeals role. A high school diploma or GED and post-secondary education in Office Administration are specified, along with strong communication, organizational, and detail-oriented skills; records management, privacy requirements, public-sector ERP systems, and workers’ compensation systems experience are also listed.
Skills
- Administrative Support
- Appeals Administration
- Hearing Coordination
- Correspondence Preparation
- Document Indexing
- Teleconference and Video Conference Coordination
- Hearing Documentation
- Client and Stakeholder Support
- ACES
- Decision Formatting and Proofreading
- Records Management
- Information Governance
- Privacy and Security Compliance
- Microsoft Office Suite
- Organization and Prioritization
- Attention to Detail
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Government & Public Sector
- Customer Service & Support
- Legal
Keywords
- Appeals Commission
- Appeals Officers
- Hearing Chairs
- Vice Chairs
- Commissioners
- Pre-Hearing Administration
- Hearing Coordination
- Appeal Document Packages
- Document Indexes
- Teleconferencing
- Video Conferencing
- ACES
- Microsoft Office Suite
- Information Governance
- Records Management
- Information Management
- Privacy
- Security Requirements
- ATIA
- POPA
- Government of Alberta
- 1GX
- Public-Sector ERP
- Workers’ Compensation
- WCB Systems
- Decision Formatting
- Style Guides
- Documentation
- Reporting