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Added 1 month ago
Sr. Staff ASIC Design Methodology Engineer, AI HW
Tenstorrent Unlisted/Referral Jobs
Toronto, ON
Tenstorrent is seeking a Sr. Staff ASIC Design Methodology Engineer for our AI Hardware Tensix team. In this role, you will advance our design infrastructure and flows across RTL…
Added 2 months ago
Platform Applications Engineer Intern (8-month Co-Op)
Astera Labs Early Career
Vancouver, BC
At Astera Labs, we design cutting-edge connectivity solutions that power the world’s largest cloud service providers, server, and networking OEMs. As a Platform Application Engineer Intern,…
Added 1 month ago
Software Engineer – Full Stack Developer
Texas Instruments
Toronto, ON
Ability to quickly ramp on new systems and processes
Added 2 months ago
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Senior Commissioning Project Manager
Veolia Environnement SA
Toronto, ON
- $110,000 to $160,000 CAD / year
- Full-time
Senior Project Engineer – Performs & plans commissioning of electrical systems. Must be a self-motivated &
Added 4 months ago
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AI and Data Engineer
Blend360
Edmonton, Alberta
- Full-time
Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel…
Added 4 months ago
Data Center Controls Engineer, Canada
Amazon
Calgary, Alberta
…innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power…
Added 4 months ago
AF
OEM Engineer (HVAC Modular Performance Systems)
Armstrong Fluid Technology
Toronto, Ontario
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 4 months ago
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Senior Technical Support Analyst
Verily
Remote, Canada
- Full-time
- Remote
Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and…
Added 1 month ago
Digital Services Engineer
Alstom
Saint-Bruno, QC
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 4 months ago
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OCS Design Lead
Egis Group
Toronto, Ontario
- $160,000 to $190,000 CAD / year
- Full-time
The role supports the design, review, and implementation of electrification systems across project phases, including preliminary design, detailed design, construction support, and…
Added 5 months ago
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Site Technical Manager (Fourth Class Power Engineer Certification or BES 1 or 2 - NS)
Dexterra
Halifax, Nova Scotia
- Full-time
BESO I or II, SMT, Fourth Class Power Engineer (NS certified), or equivalent.
Added 4 months ago
DI
kdb+ Engineer
Data Intellect
Toronto, Ontario
- Full-time
…deep expertise in capital markets. We build high-performance systems that power trading, risk and analytics for some of the world’s most demanding clients. Our expertise spans kdb+, AI,…
Added 4 months ago
DI
Senior kdb+ Engineer
Data Intellect
Toronto, Ontario
- Full-time
…deep expertise in capital markets. We build high-performance systems that power trading, risk and analytics for some of the world’s most demanding clients. Our expertise spans kdb+, AI,…
Added 4 months ago
S
OCS Design Lead
SYSTRA
Toronto, Ontario
- Full-time
…projects. The position operates within multidisciplinary rail systems teams, coordinating across civil, structural, electrical, and systems engineering…
Added 5 months ago
A
Electrical Engineer
AECOM
Winnipeg, Manitoba
- $100,000 to $140,000 CAD / year
- Full-time
We are looking for a talented engineer with a power distribution, substation, protection and controls background to promote our skills to new clients and maintain our existing client base.…
Added 5 months ago
A
Senior Electrical Engineer
AECOM
Pickering, ON
- $110,000 to $125,000 CAD / year
- Full-time
Supervise and review the design of electrical normal, UPS and emergency power systems
Added 5 months ago
A
Electrical Engineer
AECOM
Thornhill, Manitoba
- $90,000 to $130,000 CAD / year
- Full-time
Implement design concept through the preparation and production of drawings to detail lighting, power, fire alarm, and specialty low voltage systems rough-ins (i.e. telecomm., intrusion…
Added 1 month ago
A
Senior Electrical Instrumentation & Controls Engineer
AECOM
Burnaby, BC
- $120,000 to $160,000 CAD / year
- Full-time
Lead the design and development of electrical power and distribution systems, low-voltage systems (e.g., fire alarm, telecom, security), and EI&C components for municipal and industrial…
Added 1 month ago
A
Senior Electrical Engineer
AECOM
Mississauga, ON · Calgary, Alberta
- $150,000 to $220,000 CAD / year
- Full-time
Develop and optimize electrical systems and equipment for mining and industrial projects, including power, control, instrumentation, and communications systems.
Added 2 months ago
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Intermediate Electrical Engineer
CIMA+
Grande Prairie, AB
- Full-time
CIMA+ is seeking an Intermediate Electrical Engineer to join our Buildings team in Grande Prairie. In this role, you will contribute to the design and delivery of electrical systems for a…
Added 2 months ago
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Civil Substation Lead Engineer
CIMA+
Calgary, AB · Vancouver, British Columbia
- Full-time
As market leaders in the design of power transmission and distribution (T&D) power systems in Canada, our growing team in energy is called upon to produce innovative and efficient designs.…
Added 2 months ago
C
Civil Substation Lead Engineer
CIMA+
Edmonton, AB · Vancouver, British Columbia
- Full-time
As market leaders in the design of power transmission and distribution (T&D) power systems in Canada, our growing team in energy is called upon to produce innovative and efficient designs.…
Added 6 months ago
C
Lead Telecom Engineer - Electrical Utilities
CIMA+
Mississauga, Ontario · Guelph, Ontario
- $108,080 to $148,610 CAD / year
- Full-time
We are currently looking for an Intermediate to Senior Telecom Engineer to take our service offerings to the electrical utility sector in Ontario. The role will have a strong focus around…
Added 2 months ago
AN
Senior/Lead Software Engineer, Network Systems
Arista Networks
Vancouver, BC
- Full-time
Network systems software is all about managing hardware components on switches and routers. As a senior/lead Network Systems engineer, you will collaborate and work with customers, product…
Added 4 months ago
E
MTS 2 Full Stack Engineer
eBay
Remote, Canada
- Full-time
- Remote
The eBay Seller Experience team is looking for a dedicated, creative, and highly experienced Full Stack Engineer to help architect, design, and build scalable, high-performing software for…

Verily

Senior Technical Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Jun 29, 2026

Original job description

Who We Are

Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.

Description

The Technical Solutions team focuses on care and research innovation. We support new business by expanding the boundary of the product in select areas, and we provide a scalable technical support framework across a number of program offerings. As a Sr Software Support Engineer, you will work closely with internal stakeholders to identify, reproduce, troubleshoot and resolve deep technical issues. You will provide high-level technical support and sustaining engineering services to help customers achieve their business outcomes. You will collaborate with customers, top developers, architects, and operations teams to troubleshoot complex and challenging issues. You will help build support tooling and infrastructure.

The position may necessitate travel, up to 10%.

Responsibilities

Troubleshoot customer reported issues and help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
Project manage new client deployment issues through to resolution.
Determine root cause by reading through code.
Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements.
Create playbooks and knowledge base content for issue resolution and reports and dashboards for internal issue tracking purposes.

Qualifications

Minimum Qualifications

Bachelor's Degree in Computer Science, Information Systems, Mathematics, Statistics or related area.
Cloud operations experience such as creating buckets, VMs, and security access controls
3+ years experience working with Python, or other object oriented programming languages (e.g. Java, C++).
3+ years experience working with SQL, and experience in troubleshooting data issues
Proficiency with Github and Jira.
Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or engineering.
Exceptional ability to communicate technical details to both senior developers and non-technical customers.

Preferred qualifications

Infrastructure-as-Code (IaC) experience (e.g. Terraform, Ansible, etc) strongly preferred
Experience supporting highly regulated software.
4+ years of experience in healthcare technology.
Experience with R
‘Self starter’ mentality, with a passion for owning and driving issues to resolution.

The Canada base salary range for this full-time position is CAD 123,000 - 138,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Qualified candidates must be legally authorized to work in Canada. Verily is currently unable to offer employment-based visa or work permit sponsorship for this position.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review.

If you have questions about our use of AI in recruitment or require an accommodation, please contact pact@verily.com.

Apply About employer

More about this job

Responsibilities

Troubleshoot and resolve complex technical issues by analyzing code and managing the issue lifecycle from start to finish. Collaborate with developers and customers to improve operational efficiencies and create technical knowledge base content.

Requirements

Requires a Bachelor's degree in a technical field and 3+ years of experience with object-oriented programming and SQL. Candidates should possess strong communication skills and the ability to translate technical investigations for non-technical stakeholders.

Skills

Go
Java
Python
SQL
Jira
Github
Troubleshooting
Technical Support
Root Cause Analysis
FHIR
LLMs
Healthcare Technology

Benefits

Bonus
Equity
Health Benefits

Visa sponsorship

Not detected in the job text

Keywords

Go
Java
Python
SQL
Jira
Github
FHIR
LLM
Precision Health
Root Cause Analysis
Sustaining Engineering
Healthcare Technology
Data Platform
AI
Technical Support

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