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Added 3 months ago
IL
Senior Engineer Digital Distribution
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
Strong programming experience with Python, Linux/bash scripting, Ansible
Added 3 months ago
I
Senior AI Engineer
iManage
Toronto, Ontario
- Full-time
Deep proficiency in Python and modern AI frameworks, including PyTorch and Hugging Face
Added 1 month ago
EG
Senior Water Resources Engineer
Egis Group
Edmonton, AB
- $105,000 to $130,000 CAD / year
- Full-time
The Senior Water Resources Engineer position is based in Edmonton, Alberta, Canada and is responsible for the planning, analysis, and delivery of water resources engineering and hydraulic…
Added 3 months ago
GT
Electronics Technician
Gastronomous Technologies Inc.
Oakville, Ontario
- Full-time
We are looking for a Senior Electronics Technician to be the hands that keep our hardware running - from the bench to the field. This is a broad, high-ownership role spanning PCBA assembly…
Added 3 months ago
Site Reliability Engineer
TextNow, Inc.
Waterloo, Ontario
Canada Senior: CAD $158,000 – 207,000 annually
Added 4 months ago
M(
Senior Applied Scientist, Parts Intelligence & Inventory Optimization
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
We're looking for a Senior Applied Scientist to own the intelligence layer behind our Parts Agent - one of the most strategic bets on our Inventory & EAM roadmap. The agent sits on top of a…
Added 3 months ago
N
Concepteur(trice) Technique Senior | Senior Technical Designer
NBCUniversal
Montreal, Quebec
- Full-time
En tant que Concepteur(trice) Technique Senior, vous prendrez en charge des fonctionnalités de gameplay de leur conception jusqu’au niveau de finition final, en combinant de solides…
Added 25 days ago
Senior QA Automation Engineer
Tubi - Canada
Toronto, ON
Tubi is seeking a highly skilled and experienced Senior QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This…
Added 25 days ago
Senior Automation Engineer
Tubi - Canada
Toronto, ON
Strong programming skills in JavaScript/TypeScript (preferred), or Python/Java.
Added 3 months ago
V
Senior Technical Support Analyst
Verily
Remote, Canada
- Full-time
- Remote
3+ years experience working with Python, or other object oriented programming languages (e.g. Java, C++).
Added 2 months ago
M
Senior Manager, Data Engineering
Moneris
Remote, Canada
- Full-time
- Remote
As the Senior Manager, Data Engineering, you will lead the data engineering function responsible for delivering reliable, scalable, and secure data platforms that power Moneris' business…
Added 1 month ago
C
Lead Phyton and Generative AI Engineer- Vice President
Citi
Remote, Canada
- Full-time
- Remote
We're searching for a highly skilled and experienced senior engineer and Python expert to lead the design and development of the various AI-related technologies as part of Services Tech AI…
Added 3 months ago
M
Data Scientist II
Mastercard
Vancouver, British Columbia
- Full-time
Prototype machine learning and analytical solutions under guidance from senior team members
Added 5 months ago
DI
kdb+ Developer (Relocation to New York)
Data Intellect
Toronto, Ontario
- Full-time
Supporting project delivery alongside Project Managers and senior developers.
Added 4 months ago
DI
kdb+ Engineer
Data Intellect
Toronto, Ontario
- Full-time
If you’re a kdb+ developer ready to deepen your skills, contribute to impactful projects and grow in a supportive, high-performance environment - this is your opportunity!
Added 4 months ago
DI
Senior kdb+ Engineer
Data Intellect
Toronto, Ontario
- Full-time
If you're a proficient kdb+ developer ready to lead, innovate and make an impact, we want to hear from you.
Added 3 months ago
Senior Full Stack AI Engineer
Ombud
Quinte West, Ontario
We're hiring a senior full-stack engineer to build the next generation of Ombud's agentic AI platform. The work splits across two domains: building the agentic engine itself (LlamaIndex /…
Added 1 month ago
AN
Senior/Lead Software Engineer, Network Systems
Arista Networks
Vancouver, BC
- Full-time
Arista Networks is looking for world-class Senior/Lead Network Systems software engineers.
Added 1 month ago
AN
Senior/Lead Software Engineer, Layer1
Arista Networks
Vancouver, BC
- Full-time
Develop and maintain features using C, C++ and Python, review and contribute to functional and design specifications. Build automated tests and test infrastructure to test the features.
Added 1 month ago
AN
BIOS Senior/Lead Software Engineer
Arista Networks
Vancouver, BC
- Full-time
Develop automated tests using C, C++ and Python to validate your features.
Added 1 month ago
AN
Senior/Lead Software Engineer (Packet Forwarding Engines)
Arista Networks
Vancouver, BC
- Full-time
Independently implement solutions to small-sized problems in our packet forwarding engine software and system software using the C, C++, and python programming languages.
Added 1 month ago
AN
Senior Software Engineer, Linux Kernel
Arista Networks
Vancouver, BC
- Full-time
Develop and maintain EOS Kernel features and tests using C, C++ and Python, review and contribute to functional and design specifications. Build automated tests and test infrastructure to…
Added 4 months ago
AG
Senior Geographic Information System Analyst
ADGA Group Consultants Inc
Ottawa, Ontario
- $80 to $120 CAD / hour
- Contract
We are seeking a skilled Geographic Software Developer to support the development, integration, and maintenance of GIS-enabled web applications and supporting infrastructure within a secure…
Added 3 months ago
AG
Senior Technical Architect - Linux Systems & Cloud
ADGA Group Consultants Inc
Ottawa, Ontario
- $130 to $150 CAD / hour
- Contract
Develop and maintain Bash, PowerShell, and Python scripts to automate administrative and operational tasks
Added 3 months ago
D
Senior Product Engineer I - PHP
Docebo
Remote, Canada
- $102,800 to $137,000 CAD / year
- Full-time
- Remote
As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a…

Verily

Senior Technical Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Jun 29, 2026

Original job description

Who We Are

Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.

Description

The Technical Solutions team focuses on care and research innovation. We support new business by expanding the boundary of the product in select areas, and we provide a scalable technical support framework across a number of program offerings. As a Sr Software Support Engineer, you will work closely with internal stakeholders to identify, reproduce, troubleshoot and resolve deep technical issues. You will provide high-level technical support and sustaining engineering services to help customers achieve their business outcomes. You will collaborate with customers, top developers, architects, and operations teams to troubleshoot complex and challenging issues. You will help build support tooling and infrastructure.

The position may necessitate travel, up to 10%.

Responsibilities

Troubleshoot customer reported issues and help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
Project manage new client deployment issues through to resolution.
Determine root cause by reading through code.
Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements.
Create playbooks and knowledge base content for issue resolution and reports and dashboards for internal issue tracking purposes.

Qualifications

Minimum Qualifications

Bachelor's Degree in Computer Science, Information Systems, Mathematics, Statistics or related area.
Cloud operations experience such as creating buckets, VMs, and security access controls
3+ years experience working with Python, or other object oriented programming languages (e.g. Java, C++).
3+ years experience working with SQL, and experience in troubleshooting data issues
Proficiency with Github and Jira.
Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or engineering.
Exceptional ability to communicate technical details to both senior developers and non-technical customers.

Preferred qualifications

Infrastructure-as-Code (IaC) experience (e.g. Terraform, Ansible, etc) strongly preferred
Experience supporting highly regulated software.
4+ years of experience in healthcare technology.
Experience with R
‘Self starter’ mentality, with a passion for owning and driving issues to resolution.

The Canada base salary range for this full-time position is CAD 123,000 - 138,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Qualified candidates must be legally authorized to work in Canada. Verily is currently unable to offer employment-based visa or work permit sponsorship for this position.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review.

If you have questions about our use of AI in recruitment or require an accommodation, please contact pact@verily.com.

Apply About employer

More about this job

Responsibilities

Troubleshoot and resolve complex technical issues by analyzing code and managing the issue lifecycle from start to finish. Collaborate with developers and customers to improve operational efficiencies and create technical knowledge base content.

Requirements

Requires a Bachelor's degree in a technical field and 3+ years of experience with object-oriented programming and SQL. Candidates should possess strong communication skills and the ability to translate technical investigations for non-technical stakeholders.

Skills

Go
Java
Python
SQL
Jira
Github
Troubleshooting
Technical Support
Root Cause Analysis
FHIR
LLMs
Healthcare Technology

Benefits

Bonus
Equity
Health Benefits

Visa sponsorship

Not detected in the job text

Keywords

Go
Java
Python
SQL
Jira
Github
FHIR
LLM
Precision Health
Root Cause Analysis
Sustaining Engineering
Healthcare Technology
Data Platform
AI
Technical Support

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