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Versace

Royalmount Senior Sales Associate

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: Previous experience of at least 3 years in the luxury Retail environment
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

Meet & exceed sales goal targets (daily, monthly, yearly)

Meet & exceed targets for client data capture

Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

Support the team in generating new client relationships while maintaining those that are existing

Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

Support the business by maintaining seamless inventory operations throughout the day

Open and close consignments

Process returns and exchanges

Ability to communicate effectively & build strong partnerships with clients, peers, and management

Develop business driving initiatives, contests and events

Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

Previous experience of at least 3 years in the luxury Retail environment

Organizational skills, accuracy and reliability

Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

Full understanding of specialty retail and a proven track record in clientelling

Ability to thrive in a high paced retail environment.

Ability to multi-task with ease while maintaining a balance of daily responsibilities

A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Apply About employer

More about this job

Responsibilities

Deliver exceptional client experiences, build and maintain client relationships, and meet sales and client data targets. Support daily store operations, inventory management, events, and sales team coaching while following operational policies and procedures.

Requirements

At least three years of experience in luxury retail is required, along with organizational skills, accuracy, reliability, and computer proficiency. The role also calls for clienteling expertise, the ability to thrive in a fast-paced environment and multitask, and an entrepreneurial, sales-focused approach.

Skills

Luxury Retail Sales
Customer Engagement
Sales Target Achievement
Client Data Capture
After-Sales Service
Inventory Operations
Point-of-Sale Systems
Visual Merchandising
Retail Operations
Communication
Team Coaching
Training
Event Planning
Organization
Microsoft Word And Excel

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Sales Targets
Clienteling
Customer Experience
Brand Ambassador
Retail Excellence
Client Data Capture
Key Performance Indicators
Units Per Transaction
Average Transaction Value
After-Sales Service
Point-Of-Sale System
Microsoft Word
Microsoft Excel
Email
Inventory Management
Visual Maintenance
Returns And Exchanges
Consignments
Retail Operations
Sales Coaching
Training
Client Events

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