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Added 4 mins ago
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PAYROLL SUPERVISOR
Nabors
NL · St John'S, NL
- Full-time
…stakeholder issues, and develops team capability to support reliable service across the employee…
Added 4 mins ago
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Quality Control Technologist - industrial engineering
Ralmax
Esquimalt, BC · Point Hope Maritime, Victoria, British Columbia
- Full-time
Point Hope Maritime Ltd. is a full-service shipyard based in Victoria, British Columbia, specializing in vessel repair, maintenance, refits, and marine fabrication. With over 150 years of…
Added 4 mins ago
Key Account Manager - Energy & Mining
Nors
Vernon, BC
…sales representatives, product support, rentals, parts, and service teams to maximize customer value, equipment sales, product support revenue, and long-term account…
Added 4 mins ago
Key Account Manager - Infrastructure & Quarry
Nors
Vernon, BC
…sales representatives, product support, rentals, parts, and service teams to maximize customer value, fleet performance, product support revenue, and long-term account retention. This…
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Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
Added 4 mins ago
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Security Guard - Toronto
Commissionaires Great Lakes
Toronto, ON
- Full-time
*Mandatory* - Must hold a Valid Ontario Security Guard License
Added 4 mins ago
TA
Sales Associate - Part Time ALDO 1476
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Big customer-first energy with a natural ability to connect with people
Added 4 mins ago
Account Manager
ACCO Brands
Montreal, QC
Analyze trends within the customer base and understand market conditions to develop plans that maximize revenue potential
Added 4 mins ago
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CBSA Tactical Security Guard- Specialized Facility, Full Time
GardaWorld
Toronto, ON · Etobicoke, Onta
- Full-time
This work requires vigilance and efficiency, as well as strong customer service skills and compassion, as you will be working with individuals in vulnerable situations.
Added 4 mins ago
ScotiaMcLeod Branch Systems Administrator - Moncton
Scotiabank
Moncton, NB
Added 4 mins ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
…microservices-based architectures, Backend-for-Frontend (BFF) layers, and service-oriented solutions that integrate with RESTful APIs and event streaming…
Added 4 mins ago
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Operations Coordinator
Intelcom
Rimouski, QC
- Part-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
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Director, Financial Performance & Efficiency
Scotiabank
Toronto, ON
…infrastructure that enable the Bank's business strategy and customer experience. The Strategic Portfolio Office (SPO) supports GTEP leadership through integrated strategy, financial…
Added 4 mins ago
Client Service Specialist, Agriculture Commercial Banking (Winnipeg, MB)
Scotiabank
Winnipeg, MB
Deliver quality customer experiences while adhering to service level agreements and escalating when required.
Added 4 mins ago
Senior Security Engineer
Scotiabank
Toronto, ON
…platforms, and legacy systems, while meeting defined security & service…
Added 4 mins ago
Senior Customer Experience Associate - Langley, BC (37.5Hours/Week)
Scotiabank
Langley (District), BC · Langley, BC
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
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Holiday Sales Associate PT Under 20 hours
Tumi
Vaughan, ON
- Part-time
…client relationships and driving sales through outstanding…
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Sales Associate
Ardene
Burnaby, BC
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 4 mins ago
Letter Carrier - Delivery Agent - Lindsay
Canada Post - Postes Canada
Kawartha Lakes, ON · Lindsay, ON
Added 4 mins ago
BP
Cleaner - Park Village - Part-Time
Broadstreet Properties LTD
Portage la Prairie, MB
- Part-time
2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been…
Added 4 mins ago
Climate Change Analyst
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 4 mins ago
LH
Part Time Floor Leader - West 4th
Lush Handmade Cosmetics
Vancouver, BC
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 4 mins ago
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Meat Clerk (Casual) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Are you dedicated to providing exceptional customer service? Do you thrive in fast-paced environments? Lacombe Food Store presents the perfect opportunity for you! We're currently looking…
Added 4 mins ago
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Home & Farm Sales Advisor (Full-time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
We are looking for a dynamic and customer-focused Home & Farm Sales Advisor to join our team at the Red Deer Home Centre. If you have a passion for providing exceptional service and…
Added 4 mins ago
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Home Centre Driver (Part-Time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Are you a motivated individual with a commitment to safety and customer service? Do you excel in fast-paced environments? Red Deer Home Centre presents the ideal opportunity for you! We’re…

Vertiv

Field Service Representative I - Thermal

Edmonton, AB, Canada

Apply on egup.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: 3-5 years relevant industry/commercial experience
Posting language: English
Posted: Nov 12, 2026

Original job description

RESPONSIBILITIES

ROLE

Rely on direction to accomplish goals.
Perform a number of work-related tasks.
Capable of working under direct supervision or independently based upon training.

TECHNICAL

Render on site and phone assistance to customers.
Communicate with appropriate Technical Support on equipment issues
Perform work related tasks according to company guidelines for scheduled maintenance
Implement Field Change Notices (FCN) according to published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

SAFETY

Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines – “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel.

ADMINISTRATION

Provide accurate and timely reporting according to company guidelines.
Timecards, expense reports, mileage reports, ticket closure, forms, et al.
Maintain individual inventory in accordance with company policy
Provide estimated time of arrival to the Customer Response Center (CRC) where applicable
Maintain company property according to company policies.
Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.

CUSTOMER SATISFACTION

Provide proper and adequate communication to internal and external customers
Provide estimated time of arrival to the customer where applicable
Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
Strive to provide all customers a “first time fix” for their equipment
Maintain customer satisfaction rates according to company guidelines
Attend Customer Meetings as required

PERFORMANCE

Maximize productivity by combining service opportunities
Complete all work in an efficient and timely manner
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate according to company guidelines
Perform inventory cycle counts according to company guidelines
Adhere to company dress code and safety regulations
Understand and comply with company startup/escalation processes and procedure
Maintain proper and adequate level of internal communications to Managers, co-workers, Support Services, electronic communications, et al.

QUALIFICATIONS

Required education

Must have High School Diploma or HVAC Trade Credentials
313A 4th Year Apprentice or 313A Journey Man

Required experience (One of the following)

3-5 years relevant industry/commercial experience

Interpersonal Skills

Professional
Reliable
Team Player
Must be proficient with electrical / electronic test equipment and fundamentals
Must be proficient in reading and interpreting electrical line diagrams and blueprints

Technical skills

Ability to make in depth site evaluations. Skills to include: environmental temperature and general operating conditions
Independently perform fix/repair techniques based on knowledge
Ability to demonstrate proper brazing techniques
Capable of completing tasks and return unit to full operating conditions
Ability to summarize and report all work related tasks performed

Strong skill sets:

Communication skills
Customer service skills
Troubleshooting skills
Safety procedures
Organizational and planning skills
Computer skills
Mechanical aptitude

WORKING CONDITIONS:

Travel is required
Flexible schedules (weekends, evenings, and holidays)
Valid driver’s license

PHYSICAL & ENVIRONMENTAL DEMANDS

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds.

TIME TRAVEL REQUIRED

Apply on egup.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

Service, install, commission, and maintain Liebert cooling products, including scheduled and emergency repairs, while following company and safety guidelines. Communicate with customers and internal teams, document work accurately, and support customer satisfaction through efficient service and first-time fixes.

Requirements

Requires a high school diploma or HVAC trade credentials and either 3–5 years of relevant industry or commercial experience, or the specified 313A apprenticeship or journeyperson qualification. Candidates must be proficient with electrical and electronic test equipment, electrical diagrams and blueprints, brazing, troubleshooting, and customer communication; travel, a valid driver’s license, and the ability to regularly lift at least 50 pounds are also required.

Skills

HVAC Service
Troubleshooting
Customer Service
Electrical Testing
Electrical Line Diagram Interpretation
Blueprint Reading
Brazing
Equipment Repair
Scheduled Maintenance
Commissioning
Safety Procedures
Technical Communication
Inventory Management
Computer Skills
Mechanical Aptitude
Site Evaluation

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Liebert Cooling Products
Field Service
Installation
Commissioning
Scheduled Maintenance
Emergency Service
313A Apprentice
313A Journeyperson
Electrical Test Equipment
Electronic Test Equipment
Electrical Fundamentals
Electrical Line Diagrams
Blueprints
Brazing
Troubleshooting
Field Change Notices
Safety Bulletins
Personal Protective Equipment
Customer Response Center
Site Evaluation
Equipment Repair
Inventory Cycle Counts
Technical Support
Customer Satisfaction
Safety Procedures
Valid Driver's License
Travel

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Jobs in Canada