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Vertiv

Inside Sales Representative - Power

Mississauga, ON, Canada

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Job details

Experience: 1+ years of work experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Brief Job Description:

VThis position will contribute to overall Power sales for Vertiv in the Greater Toronto and Southwest Ontario market. The Inside Sales Representative is responsible for supporting the sales team in assisting customers through the entire sales cycle. The role works directly with customer opportunities to provide new equipment proposals and follow up on any customer questions or requests. Furthermore, the role provides a significant sales support function to help outside sales representatives improve their sales productivity by being the primary interface between the office and sales operations and the order entry functions.

The Inside Sales Representative will play a key role in structuring the sales process. This function includes pricing opportunities through the Vertiv solutions lines, organizing sales and marketing collateral, building quotes to bid on new business opportunities in generating incremental revenue, and managing customer satisfaction. This role will act as a first point of contact for urgent calls, emails and messages when outside sales representatives are not available. This position will be the liaison between the field sales team in the offices and the order entry and order coordination teams. Additionally, the role will have responsibility in assisting the outside sales representatives with post sales actions, and issues with invoicing disputes that require timely resolution that may arise.

RESPONSIBILITIES

Works with sales team to develop and grow the sales pipeline to consistently meet revenue goals.
Works with sales team to build quotes to bid on new business opportunities and generate incremental revenue.
Conveys all prospective and lost revenue to Outside Sales Representative and General Manager immediately.
Works with the sales team and Vertiv marketing to develop database of customers within defined market segments.
Collaborates with marketing in promotional material generation and communications to customers as needed.
Coordinates with the sales team to assist in key sales events, including tradeshows, distributor showcases, off-site Lunch-N-Learn programs, including scheduling and arranging office events.
Reviews order acknowledgements for accuracy.
Tracks orders for shipments and coordinates with outside sales representative and traffic requiring special handling or expediting requirements. Assists with expediting procedures on late shipments as needed.
Monitors order status for accounts on credit/contract hold and assist customers with credit/accounting questions.
Reviews company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectations/needs.
Leverages data sources provided by internal sources; proactively uncovers contacts from external sources.
Coordinates with appropriate resellers and/or Vertiv field sales teams on opportunities.
Generates, updates and tracks CRM opportunities, whether originated or assigned.
Responds accurately and timely to all requests from assigned region(s).
Prepares customer correspondence as required by sales staff.
Coordinates the purchase of buy-out equipment as part of the ordering process for various projects.
Assists the sales staff whenever possible, including assisting with mis-ships, damaged shipments, and start-up/commissioning coordination.
Coordinates invoice resolution efforts with accounts receivable/collections and outside sales representatives to minimize delay in unsettled imbursements.
Other duties as assigned.

MINIMUM QUALIFICATIONS

BA or BS required (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.
1+ years of work experience
Excellent communication skills, both written and verbal
Excellent customer service, organizational, and analytical skills.
Ability to work and multi-task in a fast-paced environment.
Knowledge of technology including software, hardware, and/or networking is preferred.
Proficiency in MS Office

PREFERRED QUALIFICATIONS

2+ years sales or account management experience
Experience working with resellers and direct customers
Knowledge of UPS and/or power distribution equipment in the data centre
Experience with CRM management
Experience with order entry tools like Oracle or Salesforce
None

TRAVEL REQUIRED

<10%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in Canada. This is not a position for which sponsorship will be provided.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture

Customer Focus

Operational Excellence

Innovation

Financial Strength

VERTIV BEHAVIORS

Own it

Act with urgency

Foster a customer-first mindset

Think big and execute

Lead by example

Drive continuous improvement

Learn and seek out development

Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

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More about this job

Responsibilities

The Inside Sales Representative supports the sales team by managing the sales cycle, generating proposals, and acting as the primary interface for order entry and customer inquiries. They are responsible for maintaining CRM data, coordinating with field sales, and ensuring customer satisfaction through timely resolution of post-sales issues.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least one year of work experience. Proficiency in MS Office and strong organizational, analytical, and communication skills are required for this fast-paced role.

Skills

Sales support
Customer service
CRM management
Quote generation
Order entry
Data analysis
Communication skills
Organizational skills
Sales pipeline development
Technical knowledge
MS Office
Oracle
Salesforce
Inventory management
Invoicing
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Power
Vertiv
Sales Cycle
CRM
Oracle
Salesforce
Data Center
UPS
Power Distribution
Order Entry
Invoicing
Account Management
Marketing Collateral
Lead Generation
Customer Satisfaction
Supply Chain
Logistics
Technical Sales
Business Development
Revenue Growth
Inventory
Shipping
Start-up Coordination
Commissioning
Resellers
Field Sales
Sales Pipeline
Bidding
Infrastructure

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