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Account Manager
Klipboard
Oakville, ON
- Full-time
To maintain and develop existing customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
Added just now
OF
Head Trainer
Orangetheory Fitness Canada
Langley (District), BC · Langley, BC
- $40 to $60 USD / hour
- Full-time
Partner with the Studio Manager and Regional Leadership to ensure the success of the studio
Added just now
WC
(CAN) Cashier
Walmart Canada
Maple Ridge, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added just now
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. John's, NL
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added just now
RB
Sr. Manager, Restaurant Technology Deployment & Vendor Management, Tim Hortons
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more…
Added 31 mins ago
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Inside Sales Representative (PLT)
Scotia Tirecraft
Mississauga, ON
- Full-time
…customer inquiries, providing competitive tire and automotive service quotations, converting sales opportunities, scheduling shop appointments, and delivering exceptional customer…
Added 45 mins ago
SJ
Field Service Engineer
Scot JCB Ltd
ON · Essex, ON
- Full-time
The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.
Added 1 hour ago
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Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 1 hour ago
BG
Category Manager - Underground and Tree Care
Brandt Group of Companies
Regina, SK
- Full-time
Due to continued growth, Brandt is currently seeking a Category Manager -Underground and Tree Care. You are the key player in the growth and development of the applicable commodity for…
Added 1 hour ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
Melfort, SK
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 1 hour ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
Prince Albert, SK
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
BK
Shift manager - fast food restaurant
Burger King
Winkler, MB
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
North Battleford, SK
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
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Service Advisor - Temporary
Inland Truck & Equipment
Prince George, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 1 hour ago
GM
Bakery manager - retail
Grey Matlock Bakery
Saskatoon, SK
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
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Revenue Operations Strategist
SysAid
Toronto, ON
- Full-time
SysAid builds service management software used by 4,000+ organizations in 140 countries and more than 9 million people every day. We're recognized in Gartner's ITSM Magic Quadrant and by…
Added 1 hour ago
A
Bid Manager
ABOMIS
Canada
- Part-time
Our portfolio includes CUPPS/CUTE, CUSS, mobile passenger processing, Multi-DCS, self-service bag tagging, BRS, cloud printing, and other airport IT solutions.
Added 2 hours ago
NB
Account Manager, Condo Associations and Non-Profits
National Bank of Canada
Montreal, QC
- Full-time
Build your career as a Specialized Account Manager, Condominium Associations and Non-Profit Organizations, within the Flex Business division, and become part of a dynamic team surrounded by…
Added 2 hours ago
NB
Banking advisor
National Bank of Canada
Kamloops, BC
- Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 2 hours ago
PH
Demand Planner
Parker Hannifin
Milton, ON
- Full-time
…accurate, consensus-driven demand plan that supports customer service, inventory optimization, production, and financial objectives. This position leads the forecasting process, prepares…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 2 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 2 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…

Vessi

Store Team Lead Full-Time

Burnaby, BC, V5H 4N2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1+ years of leadership experience (team lead, key holder, supervisor or similar)
Posting language: English
Posted: Oct 27, 2026

Original job description

About Vessi

Vessi is a footwear and apparel brand born in rainy Vancouver, Canada. We believe rainy days deserve the same joy as sunny ones, and since 2018 we’ve been helping people embrace the rain. That’s why everything we make is actually waterproof, so getting out in the rain, puddles and everything in between is easier and more fun. We also partner with charities to protect and replenish fresh water for the communities that need it most.

Our team and community are out in the world spreading kindness, cold plunging, cleaning up coastlines and celebrating rainy days. With our retail stores, more people than ever can experience Vessi in person, and we have big plans ahead with new products and continued growth across North America.

If you’re the type to walk through a puddle rather than around it, we’ll get along just fine.

Wage Range: $21.00–$24.00 per hour

What You’ll Do

Store Operations

Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and safety.
Act as floor manager on duty during your shifts. Assign breaks and zones, and keep the team focused on priorities.
Roll out visual merchandising updates, keep displays looking sharp between floor sets, and share feedback on what’s driving sales.
Keep the store clean and organized, including maintaining our water installations and fixtures.
Handle customer issues and escalations, finding solutions that leave every customer happy.
Share shift updates, wins and challenges with the leadership team so nothing falls through the cracks.
Other duties as required.

People Leadership

Support onboarding and train Sales Associates on product, SOPs and best practices so every team member feels confident on the floor.
Coach Sales Associates in the moment, give regular feedback on selling and customer interactions, and help each person improve.
Mentor Sales Associates in their growth at Vessi, help them build their skills, and support those interested in stepping into leadership roles.
Hold the team accountable to store standards, SOPs and performance expectations, and follow up on gaps with clear, respectful conversations.
Build a strong store culture where team members feel recognized, motivated and engaged.
Guide the team through day-to-day challenges and minor conflicts, and escalate to the Store Manager when needed.

Performance

Be a Vessi brand ambassador and model a customer-first mindset, especially during busy or tricky moments.
Lead by example in driving sales, reinforce selling behaviours and promotions during the shift, and help the team meet and exceed its goals.
Monitor store KPIs during your shifts, including conversion, average order value (AOV), sales per hour (SPH) and inventory metrics.
Track sales against labour throughout your shift, and adjust staffing, breaks and zones to match customer traffic.
Analyze daily and weekly performance reports, spot trends and opportunities, and turn them into clear actions for the team.

What We’re Looking For

1+ years of leadership experience (team lead, key holder, supervisor or similar)
Experience in apparel and footwear retail or hospitality is an asset
A passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong decision-making and problem-solving skills
Great attention to detail
Exceptional interpersonal skills, with confidence coaching and giving feedback
Ability to adapt quickly in a fast-paced environment
Ability to lift and carry up to 25 lbs
Flexible availability, including evenings, weekends and holidays

What You’ll Get

The chance to grow your leadership career with an ever-evolving brand
Extended health benefits, including an Employee Assistance Program (EAP), for eligible employees
$500 annual Health & Wellness Spending Account
Free Vessi product
50% employee discount
40% Family & Friends discount

At Vessi, we’re committed to creating an environment where every team member feels welcome and has the opportunity to succeed. A strong commitment to diversity and inclusion helps us fulfill our mission and build a stronger team. We’re an equal opportunity employer and encourage people of all backgrounds, perspectives and skill sets to apply.

Learn more at ca.vessi.com.

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More about this job

Responsibilities

The Store Team Lead supports daily store operations, including inventory management, visual merchandising, and maintaining store standards. They are responsible for leading, training, and coaching sales associates to ensure high performance and exceptional customer service.

Requirements

Candidates must have at least one year of leadership experience in a retail or hospitality environment. The role requires strong communication skills, the ability to lift up to 25 lbs, and flexible availability for evenings, weekends, and holidays.

Skills

Retail operations
Team leadership
Customer service
Visual merchandising
Inventory management
Loss prevention
Health and safety
Staff training
Coaching
Performance management
KPI monitoring
Problem-solving
Communication
Decision-making
Time management

Benefits

Extended health benefits
Employee Assistance Program
Health & Wellness Spending Account
Free Vessi product
Employee discount
Family & Friends discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Team Lead
Leadership
Visual Merchandising
Inventory Management
Loss Prevention
KPIs
Customer Service
Coaching
Onboarding
Sales
Apparel
Footwear
Staffing
Performance Reports
SOPs
Health and Safety

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