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Added 11 mins ago
RS
Logistics Dispatcher - Night Shift
Ryder System, Inc.
London, ON
- Full-time
Ability to work independently and as a member of a team
Added 11 mins ago
SH
Assistant Manager II
Sunglass Hut
Vaughan, ON
- Full-time
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 11 mins ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
Fraser Health
Chilliwack, BC
…environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to…
Added 11 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
White Rock, BC
- Full-time
…independently in the community setting. Works collaboratively and as a member of an interprofessional team in the management of an assigned client caseload including assessments, coaching,…
Added 26 mins ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…admissions processes and procedures. The incumbent works within a team of 10-12 people and may be assigned responsibility for various procedures related to communications with applicants…
Added 26 mins ago
UO
Hiring Success Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…through a successful recruiting and hiring experience. As a key member of the service teams supporting employers, they work with CEE colleagues to build strong relationships with employers…
Added 40 mins ago
TC
Class 1 Company Driver - Super B Bulk 282
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AB · Edmonton, AB
- Full-time
Support from an experienced and professional dispatch team
Added 40 mins ago
TO
Registered Nurse, Cardiac Day Unit
The Ottawa Hospital
Ottawa, ON
- Full-time
Ability to work autonomously and within the multidisciplinary team in a fast-paced, rapidly changing environment;
Added 40 mins ago
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Care Centres - Wellness Centre Coverage Contractor - On site
TELUS Health
Vancouver, BC
- Contract
…at a corporate wellness centre in downtown Vancouver during team member vacations and other absences. You will support daily operations and provide a welcoming experience for…
Added 40 mins ago
TO
Registered Practical Nurse
The Ottawa Hospital
Ottawa, ON
- Full-time
Demonstrates the ability to participate as an active member of the health care team;
Added 40 mins ago
TO
HIMP 3
The Ottawa Hospital
Ottawa, ON
- Temporary
Member in good standing with CHIMA maintained through ongoing CPE credits;
Added 40 mins ago
TO
Registered Nurse, Cardiac Day Unit
The Ottawa Hospital
Ottawa, ON
- Full-time
Ability to work autonomously and within the multidisciplinary team in a fast-paced, rapidly changing environment;
Added 40 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 40 mins ago
OV
Environmental Services Attendant (CUPE) - Part Time - Markham Site
Oak Valley Health
Markham, ON
- Part-time
Evidence of ability to work well independently and as a member of the team
Added 40 mins ago
Professional Scientist - GLP Projects, Chemistry
University of Guelph
Guelph, ON
…GLP and applicable accreditation requirements. As an integral member of the Chemistry unit’s GLP team, the successful candidate will coordinate study activities and communicate study…
Added 40 mins ago
C
East Hills Cineplex- Seasonal Part-Time Cast Member
Cineplex
Calgary, AB · CPX Cinemas East Hills
- Part-time
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of…
Added 40 mins ago
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Part Time Sales Representative | Marlborough Mall
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Calgary, AB
- Part-time
As a Team Member in our stores, you can expect to:
Added 40 mins ago
Site Services Lead
Aecon
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…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 40 mins ago
Site Services Coordinator
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Fredericton, NB
…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 56 mins ago
Manager, Real Estate Services-Toronto
Rogers Communications
Toronto, ON
…world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for…
Added 56 mins ago
HH
Central Intake Clerk
Hamilton Health Sciences
Hamilton, ON
- Part-time
As a member of the team, the Central Intake Clerk applies knowledge of the Central Intake E-solution and other related booking guidelines to route the referring provider requests for…
Added 56 mins ago
HE
Housekeeper
Hotel Equities Group, LLC
Medicine Hat, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Housekeeper to join our team at the TownePlace Suites,…
Added 1 hour ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
Join our amazing team where you’ll play a crucial role in providing clinical leadership to the care to patients in Fraser Health In-patient surgical settings. If you enjoy working in a…
Added 1 hour ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
We are currently hiring for a Regular Full-Time Manager, Clinical Operations, to work as a key member with our Leadership team, responsible for managing and providing leadership for a busy…
Added 1 hour ago
FH
Manager, Access, Care & Transitions
Fraser Health
Surrey, BC
- Temporary
The Manager, Access, Care & Transitions is a key member of the Integrated Long Term Care & Assisted Living team and provides overall management to the team of health professionals and…

Vessi

Store Team Lead Full-Time

Burnaby, BC, V5H 4N2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ years of leadership experience (team lead, key holder, supervisor or similar)
Posting language: English
Posted: Oct 27, 2026

Original job description

About Vessi

Vessi is a footwear and apparel brand born in rainy Vancouver, Canada. We believe rainy days deserve the same joy as sunny ones, and since 2018 we’ve been helping people embrace the rain. That’s why everything we make is actually waterproof, so getting out in the rain, puddles and everything in between is easier and more fun. We also partner with charities to protect and replenish fresh water for the communities that need it most.

Our team and community are out in the world spreading kindness, cold plunging, cleaning up coastlines and celebrating rainy days. With our retail stores, more people than ever can experience Vessi in person, and we have big plans ahead with new products and continued growth across North America.

If you’re the type to walk through a puddle rather than around it, we’ll get along just fine.

Wage Range: $21.00–$24.00 per hour

What You’ll Do

Store Operations

Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and safety.
Act as floor manager on duty during your shifts. Assign breaks and zones, and keep the team focused on priorities.
Roll out visual merchandising updates, keep displays looking sharp between floor sets, and share feedback on what’s driving sales.
Keep the store clean and organized, including maintaining our water installations and fixtures.
Handle customer issues and escalations, finding solutions that leave every customer happy.
Share shift updates, wins and challenges with the leadership team so nothing falls through the cracks.
Other duties as required.

People Leadership

Support onboarding and train Sales Associates on product, SOPs and best practices so every team member feels confident on the floor.
Coach Sales Associates in the moment, give regular feedback on selling and customer interactions, and help each person improve.
Mentor Sales Associates in their growth at Vessi, help them build their skills, and support those interested in stepping into leadership roles.
Hold the team accountable to store standards, SOPs and performance expectations, and follow up on gaps with clear, respectful conversations.
Build a strong store culture where team members feel recognized, motivated and engaged.
Guide the team through day-to-day challenges and minor conflicts, and escalate to the Store Manager when needed.

Performance

Be a Vessi brand ambassador and model a customer-first mindset, especially during busy or tricky moments.
Lead by example in driving sales, reinforce selling behaviours and promotions during the shift, and help the team meet and exceed its goals.
Monitor store KPIs during your shifts, including conversion, average order value (AOV), sales per hour (SPH) and inventory metrics.
Track sales against labour throughout your shift, and adjust staffing, breaks and zones to match customer traffic.
Analyze daily and weekly performance reports, spot trends and opportunities, and turn them into clear actions for the team.

What We’re Looking For

1+ years of leadership experience (team lead, key holder, supervisor or similar)
Experience in apparel and footwear retail or hospitality is an asset
A passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong decision-making and problem-solving skills
Great attention to detail
Exceptional interpersonal skills, with confidence coaching and giving feedback
Ability to adapt quickly in a fast-paced environment
Ability to lift and carry up to 25 lbs
Flexible availability, including evenings, weekends and holidays

What You’ll Get

The chance to grow your leadership career with an ever-evolving brand
Extended health benefits, including an Employee Assistance Program (EAP), for eligible employees
$500 annual Health & Wellness Spending Account
Free Vessi product
50% employee discount
40% Family & Friends discount

At Vessi, we’re committed to creating an environment where every team member feels welcome and has the opportunity to succeed. A strong commitment to diversity and inclusion helps us fulfill our mission and build a stronger team. We’re an equal opportunity employer and encourage people of all backgrounds, perspectives and skill sets to apply.

Learn more at ca.vessi.com.

Apply About employer

More about this job

Responsibilities

The Store Team Lead supports daily store operations, including inventory management, visual merchandising, and maintaining store standards. They are responsible for leading, training, and coaching sales associates to ensure high performance and exceptional customer service.

Requirements

Candidates must have at least one year of leadership experience in a retail or hospitality environment. The role requires strong communication skills, the ability to lift up to 25 lbs, and flexible availability for evenings, weekends, and holidays.

Skills

Retail operations
Team leadership
Customer service
Visual merchandising
Inventory management
Loss prevention
Health and safety
Staff training
Coaching
Performance management
KPI monitoring
Problem-solving
Communication
Decision-making
Time management

Benefits

Extended health benefits
Employee Assistance Program
Health & Wellness Spending Account
Free Vessi product
Employee discount
Family & Friends discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Team Lead
Leadership
Visual Merchandising
Inventory Management
Loss Prevention
KPIs
Customer Service
Coaching
Onboarding
Sales
Apparel
Footwear
Staffing
Performance Reports
SOPs
Health and Safety

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