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VetCor

Experienced Veterinary Receptionist - Carleton Place, ON

339 Townline Road East, Carleton Place, ON, K7C 3S2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2027
Working hours: 36 hours per week
Posting language: English
Posted: Oct 21, 2026

Original job description

Who we are

Valley Veterinary Clinic is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: About 36 hours per week, 4 shifts Monday through Friday, with Saturdays on an approximately 1-in-3 rotation

Experience: At least 1 year of veterinary clinic experience required

Benefits Highlights

Health & Wellness: Medical, dental, vision, and mental health coverage, plus supplemental insurance and paid sick time

Pet Perks: Free lab work for employee pets, plus discounts on services, products, and pet food

Professional Growth: Continuing education allowance, with paid days to attend courses and conferences

Workplace Extras: Uniform allowance

Love helping people as much as you love their pets?

Valley Veterinary Clinic is a small animal general practice in the vibrant, growing town of Carleton Place, and we’re looking for a full-time Veterinary Receptionist to join our team.

Our Veterinary Receptionists are the friendly faces our clients rely on. You’ll answer their questions, book their appointments, and greet them when they come in for care. Our ideal candidate has a passion not just for furry friends, but for helping the people who love them.

Why Our Veterinary Receptionists Love It Here

A four-shift week. About 36 hours over 4 weekday shifts, with Saturdays only about one week in three.
Learn from the medical team. As a Veterinary Receptionist here, you’ll work closely with our RVTs and veterinarians.
Paid learning time. A continuing education allowance plus paid days to attend courses and conferences.
A growing community. Be part of a small animal general practice in a vibrant, growing town.
Real pet perks. Free lab work for your own pets, plus discounts on services, products, and food.

What You’ll Do

Answer client phone calls, texts, and emails
Schedule appointments and monitor the online booking system
Check clients in and keep appointments flowing smoothly from check-in to checkout
Dispense medications under the direct supervision of our RVTs and veterinarians
Process cash payments and Scratchpay debit and credit transactions
Counsel clients on payment options, including Scratchpay payment plans
Provide advice to clients under the direct supervision of our RVTs and veterinarians
Keep the reception area and exam rooms clean

What You’ll Bring

At least 1 year of experience in a veterinary clinic
Excellent phone, email, and in-person communication skills
Comfort with online booking systems and payment processing
Confidence discussing payment options with clients
A passion for pets and for helping the people who love them
Availability for Saturday shifts on an approximately 1-in-3 rotation
Ability to stand or sit for extended periods

Benefits You Can’t Beat

Wellness Benefits

Health insurance, including medical, dental, vision, and mental health coverage
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
Paid sick time
Free lab work for all employee pets
Pet discounts on services and products
Pet food discount program

Workplace Benefits

Continuing education allowance, plus paid days to attend courses and conferences
Uniform allowance

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves helping pets and their people, we’d love to hear from you. Valley Veterinary Clinic can’t wait to welcome you to the team.

Apply today and join the team at Valley Veterinary Clinic!

Diversity, equity, and inclusion are core values of Valley Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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More about this job

Responsibilities

The veterinary receptionist will manage client communications, schedule appointments, and facilitate the smooth flow of clinic operations. They will also assist with payment processing and provide basic advice to clients under the supervision of the medical team.

Requirements

Candidates must have at least one year of experience in a veterinary clinic and possess excellent communication skills. Proficiency with online booking systems and the ability to handle payment discussions with clients are also required.

Skills

Veterinary reception
Client communication
Appointment scheduling
Payment processing
Customer service
Phone etiquette
Email communication
Medication dispensing
Conflict resolution
Data entry
Office organization
Payment plan counseling

Benefits

Medical coverage
Dental coverage
Vision coverage
Mental health coverage
Supplemental insurance
Paid sick time
Free lab work for employee pets
Pet service discounts
Pet product discounts
Pet food discounts
Continuing education allowance
Paid days for courses and conferences
Uniform allowance

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Clinic
Receptionist
Small Animal Practice
Client Relations
Appointment Management
Scratchpay
Payment Processing
Medical Records
Customer Support
Continuing Education
Veterinary Technician
Veterinarian
Clinic Operations
Health Insurance
Disability Insurance
Life Insurance
Professional Development

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