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Practice Manager

  • Pembroke, ON, Canada

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Job details

Posting language
English
Posted

Original job description

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.

We bring this to life through three promises:

  • Our People Promise – To be a great place to work.
  • Our Customer Promise – To deliver world-class veterinary care, locally.
  • Our Sustainability Promise – To be a force for good.

Guided by our values - We Care, We Dare, We Share - we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

VetStrategy is seeking a Practice Manager to join our growing network of clinics across Pembroke, Ontario. Please note this is an opportunity for future opportunities within our network. This is a unique opportunity to lead a team of dedicated professionals, drive operational excellence, and help shape the future of veterinary care in your community.

What You’ll Do:

  • Lead and inspire clinical and support teams across one or more practices
  • Drive accountability and performance through coaching, feedback, and talent development
  • Oversee daily operations, scheduling, inventory, and facility management
  • Manage budgets, drive revenue, analyze financial performance, and implement cost-saving strategies
  • Foster strong client relationships and ensure a consistent, compassionate experience
  • Ensure compliance with veterinary regulations and health & safety standards
  • Champion local marketing and community outreach initiatives
  • Implement strategic initiatives to support growth and operational excellence.

What We’re Looking For:

  • 3+ years in a leadership role, preferably in healthcare or veterinary services
  • Strong organizational, communication, and conflict resolution skills
  • Financial acumen and comfort with digital tools (e.g., Microsoft Office, Dayforce)
  • A passion for client service and team development
  • Diploma or degree in business administration or related field preferred.

Why Join Us?

  • Be part of a supportive, values-driven organization
  • Access to professional development and leadership training
  • Competitive compensation and benefits
  • Opportunity to make a real difference in the lives of pets 

Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

More about this job

Responsibilities

The Practice Manager will lead clinical and support teams while overseeing daily operations, including scheduling, inventory, and facility management. They are also responsible for driving financial performance, ensuring regulatory compliance, and fostering strong client relationships.

Requirements

Candidates must have at least 3 years of leadership experience, preferably in healthcare or veterinary services. A degree or diploma in business administration or a related field is preferred, along with strong financial and organizational skills.

Skills

  • Leadership
  • Operational excellence
  • Financial management
  • Budgeting
  • Team development
  • Conflict resolution
  • Communication
  • Client relations
  • Regulatory compliance
  • Health and safety
  • Marketing
  • Community outreach
  • Scheduling
  • Inventory management
  • Microsoft Office
  • Dayforce

Benefits

  • Professional development
  • Leadership training
  • Competitive compensation

Visa sponsorship

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Categories

  • Management & Leadership
  • Healthcare
  • Customer Service & Support
  • Finance & Accounting
  • Administrative

Keywords

  • Practice Manager
  • Veterinary
  • Operations
  • Leadership
  • Financial Management
  • Budgeting
  • Revenue Growth
  • Client Service
  • Regulatory Compliance
  • Health and Safety
  • Marketing
  • Community Outreach
  • Team Development
  • Microsoft Office
  • Dayforce
  • Healthcare
  • Facility Management
  • Inventory Management
  • Conflict Resolution
  • Business Administration

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