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Added 11 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
Serve as the primary senior field leadership representative for advisors across the region, developing trusted relationships and acting as a key point of contact between the advisor…
Added 11 mins ago
BA
Manager of Regional Programs
Belleville and Quinte West Community Health Centre
Belleville, ON
- Full-time
…teams, and advances organizational priorities to strengthen service delivery and achieve positive outcomes for clients and…
Added 26 mins ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Field Marketing Coordinator, you will be part of a dedicated team based in the GTA and reporting to the Territory Manger, Residential Sales. The Field Marketing Coordinator is a…
Added 26 mins ago
SB
Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Added 26 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
…learn and is focused on achieving the highest level of client service and results. A high attention to detail is required and the role’s priority focus is serving a growing pool of client…
Added 41 mins ago
H
Physical Therapist Degree Senior
HealthCareersInSask.ca
Yorkton, SK
- Full-time
…directing and supervising the activities of their designated service area in outpatients/community to which they are assigned within the Sunrise Health Region to ensure that…
Added 41 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Yorkton, SK
- Full-time
…directing and supervising the activities of the designated service area within physical therapy section to ensure that patients/clients referred receive a high standard of physical therapy.…
Added 41 mins ago
Physical Therapist Degree
HealthCareersInSask.ca
Yorkton, SK
…directing and supervising the activities of the designated service area within physical therapy section to ensure that patients/clients referred receive a high standard of physical therapy.…
Added 41 mins ago
H
Physical Therapist Degree Senior
HealthCareersInSask.ca
Yorkton, SK
- Full-time
…directing and supervising the activities of their designated service area in outpatients/community to which they are assigned within the Sunrise Health Region to ensure that…
Added 1 hour ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
…consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 1 hour ago
BC
Inside Sales Representative
Bunzl Canada
Vancouver, BC
- Full-time
We are seeking a dynamic and results-driven Portfolio Sales Representative (Inside Sales) to drive revenue and margin growth by expanding share-of-wallet within existing accounts and…
Added 1 hour ago
F
Client Service Specialist
Fiserv
Mississauga, ON
- Full-time
…that support everyday commerce and money movement. The Client Service Specialist role supports client service operations by resolving customer and account inquiries across service channels…
Added 2 hours ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 hours ago
JI
Outside Parts Sales Representative
J.D. Irving, Limited
Saint John, NB
- Full-time
We currently have an opening for an Outside Parts Sales Representative for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is…
Added 2 hours ago
Administrative Assistant
Defence Construction Canada
Winnipeg, MB
We have an exciting opportunity in the National Service Region (NSR)!
Added 2 hours ago
CO
Senior Operator, Wastewater Collection
City of Calgary
Calgary, AB
- $44.18 to $48.96 CAD / hour
- Full-time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services,…
Added 2 hours ago
IA
Aero-Mechanical Technologist
IMP Aerospace & Defence
Halifax, NS
- Full-time
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe…
Added 2 hours ago
CO
Senior Operator, Drinking Water Distribution
City of Calgary
Calgary, AB
- $44.18 to $48.96 CAD / hour
- Full-time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services,…
Added 2 hours ago
LA
Director of Operations
LISI AEROSPACE NORTH AMERICA
Dorval, QC
- $150,000 to $180,000 CAD / year
- Full-time
Serves as a liaison between Engineering, Customer Service, and Operations.
Added 9 hours ago
CO
Fleet Specifications Technologist
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been…
Added 10 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinical trials, data-sharing, confidentiality, third-party service agreements, etc.) based on the requirements of the…
Added 10 hours ago
MU
Audiovisual Assistant B (CIRMMT)
McGill University
Magog, QC
- Part-time
The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent. For example, incumbents may be asked to perform…
Added 11 hours ago
VG
Sales Representative/Customer Service
VI Granite & Quartz Countertops
Nanaimo, BC
- Full-time
We are seeking a full-time Sales Representative/Customer Service professional to join our team on-site in Nanaimo, BC. The role involves interacting with customers to understand their…
Added 12 hours ago
Sales Representative
Orica
Kamloops, BC
The Representative’s time will be split between the office - attending meetings, writing reports and maintaining correspondence - and the field - observing the use of explosives, work…
Added 14 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Kitchener, ON
- Full-time
Richelieu Hardware looking for a Sales Representative - Industrial for the Onward Hardware, in Ontario.

VetStrategy / Daubigny

Practice Manager

Embrun, ON, Canada

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Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Oct 25, 2026

Original job description

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.

We bring this to life through three promises:

Our People Promise – To be a great place to work.
Our Customer Promise – To deliver world-class veterinary care, locally.
Our Sustainability Promise – To be a force for good.

Guided by our values - We Care, We Dare, We Share - we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

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More about this job

Responsibilities

The Practice Manager is responsible for leading clinical and support teams to ensure operational excellence and high-quality patient care. They oversee financial performance, manage daily practice operations, and implement strategic initiatives to drive growth and client satisfaction.

Requirements

Candidates must have at least 3 years of management experience, preferably in a healthcare setting, and strong organizational and leadership skills. A bachelor's degree or diploma in business administration or a related field is preferred.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Inventory Management
Regulatory Compliance
Health And Safety
Marketing
Performance Evaluation
Staff Development
Problem Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Practice Manager
Veterinary
Leadership
Operations Management
Budgeting
Financial Reporting
Team Management
SOPs
Inventory Management
Client Relations
Compliance
Health And Safety
Marketing
Strategic Planning
Dayforce
Microsoft Office
Performance Management
Recruitment
Community Outreach
Conflict Resolution

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