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Added 8 mins ago
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Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
…practices and protecting the client experience. As a Senior Manager, Incident Management, you’ll lead the end-to-end management of production issues, from identification and triage through…
Added 8 mins ago
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Property Manager
JLL
Mississauga, ON · CAN-CLIENT Mississauga-Manulife Corporate Park
- Full-time
We are seeking a Property Manager for one of JLL’s key client portfolios in Mississauga and the GTA. The main building is located in Mississauga where the team works three days per week…
Added 23 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 23 mins ago
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Human Resources Manager
WellnessLiving
Vaughan, ON
- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 23 mins ago
CE
Manager, Change and Talent | Nuclear
CPUS Engineering Staffing Solutions Inc.
Oshawa, ON
- Contract
We are currently requesting resumes for the following position: Manager, Change and Talent
Added 23 mins ago
UO
Manager, Digital Futures Institute
University of Calgary
Calgary, AB
- Full-time
The Digital Futures Institute in the Office of VP Research invites applications for a Manager. This Full-time Fixed Term position is for approximately 24 months (based on length of grant…
Added 23 mins ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
…strategy into execution. Reporting to the Business Development Manager, Disputes Group, you'll work with the national Markets team on events, client outreach programs, thought leadership,…
Added 23 mins ago
TO
Project Manager, External Engagement
Town of Oakville
Oakville, ON
- Full-time
Reporting to the Director, the Project Manager, External Engagement leads the planning and delivery of communications, engagement, and impact mitigation programs for complex municipal…
Added 23 mins ago
IC
IT Manager
i24 Call Management Solutions
Montreal, QC
- Part-time
i24 Call Management Solutions is seeking an experienced IT Manager to take operational ownership of its technology in a 24/7 operation. The successful candidate will be responsible for a…
Added 23 mins ago
AW
Manager, Software Engineering - 12 Month Temporary
Aviso Wealth
Remote, Canada
- $145,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 23 mins ago
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Administrative Assistance, Grid Operations and Transformation
EPCOR
AB · Edmonton, Alberta
- Full-time
Maintain and ensure action is taken on confidential monthly operational reports, manager action items, yearly business planning. Produce clear and timely meeting minutes and ensure action…
Added 23 mins ago
Partner Development Manager
Barracuda Networks Inc.
Ottawa, ON
We are looking for a Partner Development Manager to join the MSP team and act as the liaison between our Marketing and Sales teams. In this hunter role, you will seek new business…
Added 23 mins ago
MANAGER FINANCE & BUSINESS SERVICES
City of Toronto
Toronto, ON
The Manager, Finance & Business Services leads the CX Division's financial, human resources, business and administrative services in a high-profile customer service environment, ensuring…
Added 23 mins ago
Senior Manager Enterprise Brand Strategy
Purolator
ON · Mississauga, ON
…that drive growth and ensure consistency across campaigns, communications, sponsorships, customer experiences, and partnerships.Leading both the Manager, Marketing Strategy, Planning &…
Added 38 mins ago
CC
Retail Shift Leader
Canna Cabana
Guelph, ON · Silvercreek, Guelph, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 53 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 53 mins ago
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Associate Vice President, TD Investment Services (TDIS) Compliance
TD
Toronto, ON
- Full-time
Lead regulatory change management, including environmental scanning, interpretation, impact assessment, communications, training and implementation support.
Added 53 mins ago
AE
Communications Coordinator
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Reporting to the Communications Manager, you will be part of the Communications Department. Working closely with local operational leadership, Human Resources, Community Relations and…
Added 53 mins ago
MU
PC CONSULTANT III (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Falls-Windsor and Gander, with reporting responsibilities to the Manager of Collaboration and Service Delivery at the OCIO on the St. John’s campus, as well as the BScN Program Coordinator…
Added 53 mins ago
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Marketing/SL Manager/Gestionnaire marketing et location spécialisée
Leyad
Montreal, QC
- Full-time
The Marketing & Specialty Leasing Manager is responsible for developing and executing marketing initiatives, community engagement programs, special events, and specialty leasing strategies…
Added 53 mins ago
EC
Brand Marketing Manager
Excalibur Crossbow Inc.
Kitchener, ON
- Full-time
Added 53 mins ago
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Account Manager - Data Centres
Telecon
Toronto, ON
- Full-time
Telecon’s Enterprise division is looking to hire a Data Centre Account Manager to join our team of dynamic sales professionals. This role is ideal for someone with prior experience selling…
Added 53 mins ago
EI
Executive Assistant & Office Manager
EnviCore Inc.
Calgary, AB
- Full-time
This is a full-time, on-site Executive Assistant & Office Manager role based in Calgary, AB. The position provides comprehensive executive support, including calendar management, meeting…
Added 53 mins ago
Shaft Sinking Project Manager
JDS Energy & Mining
Saskatoon, SK
The Project Manager for Shaft Sinking is accountable for the safe and efficient shaft sinking, shaft furnishing, and transition to permanent operations of the twin shafts at the NexGen…
Added 53 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Niagara Falls, ON
- Full-time
Read and action store communications on in-store web

VetStrategy / Daubigny

Practice Manager

Embrun, ON, Canada

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Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Oct 25, 2026

Original job description

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.

We bring this to life through three promises:

Our People Promise – To be a great place to work.
Our Customer Promise – To deliver world-class veterinary care, locally.
Our Sustainability Promise – To be a force for good.

Guided by our values - We Care, We Dare, We Share - we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

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More about this job

Responsibilities

The Practice Manager is responsible for leading clinical and support teams to ensure operational excellence and high-quality patient care. They oversee financial performance, manage daily practice operations, and implement strategic initiatives to drive growth and client satisfaction.

Requirements

Candidates must have at least 3 years of management experience, preferably in a healthcare setting, and strong organizational and leadership skills. A bachelor's degree or diploma in business administration or a related field is preferred.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Inventory Management
Regulatory Compliance
Health And Safety
Marketing
Performance Evaluation
Staff Development
Problem Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Practice Manager
Veterinary
Leadership
Operations Management
Budgeting
Financial Reporting
Team Management
SOPs
Inventory Management
Client Relations
Compliance
Health And Safety
Marketing
Strategic Planning
Dayforce
Microsoft Office
Performance Management
Recruitment
Community Outreach
Conflict Resolution

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