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Added 8 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Boisbriand, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 8 mins ago
F
Client Support Supervisor
Fiserv
Mississauga, ON
- Full-time
…money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably,…
Added 1 hour ago
GT
Head Cashier (Full-Time)
Giant Tiger
Boisbriand, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
GT
Cashier (Full-Time)
Giant Tiger
Boisbriand, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Edmundston, NB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
GT
Head Cashier (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
GT
Store Associate (Full-Time)
Giant Tiger
Winnipeg, MB
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Saint John, NB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
T
Construction Manager
Texcan
AB · Edmonton, AB
- Full-time
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 1 hour ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Field Marketing Coordinator, you will be part of a dedicated team based in the GTA and reporting to the Territory Manger, Residential Sales. The Field Marketing Coordinator is a…
Added 1 hour ago
T
London Credit Card Representative
TD
London, ON
- Full-time
…resolve concerns. (Preference given to those with experience in financial or service…
Added 1 hour ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 2 hours ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
…consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 3 hours ago
P
Hamlet of Gjoa Haven - Director of Finance
Phelps
Gjoa Haven, NU
- Full-time
…work arrangement for the right candidate, combining dedicated time on-site in Gjoa Haven with the ability to work remotely for part of the role - offering a balance that supports both…
Added 3 hours ago
F
Client Service Specialist
Fiserv
Mississauga, ON
- Full-time
…money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably,…
Added 3 hours ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 11 hours ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few…
Added 12 hours ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
As a Financial Services Representative, you are the face and voice of Souris Credit Union. You will deliver warm, reliable, and knowledgeable service to our members - whether they are…
Added 15 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Vancouver, BC
- Full-time
…outgoing, sales-driven team member to fill a permanent, full-time position as a Sales Representative – Vancouver Whitehorse Richmond…
Added 15 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Kitchener, ON
- Full-time
Richelieu Hardware looking for a Sales Representative - Industrial for the Onward Hardware, in Ontario.
Added 15 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Richelieu Hardware is looking for an Outside Industrial Sales Representative for the Mississauga area.
Added 15 hours ago
QR
Sales Representative - Retail Saskatchewan
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware is looking for a Territory Sales Representative for the Province of Saskatchewan who ideally resides within the proximity of Saskatoon. Under the supervision of the…
Added 15 hours ago
PC
Member Service Representative
Provincial Credit Union
Stratford, PE
- Full-time
Member Service Representative – 12 month term
Added 19 hours ago
M&
Executive Director
Museum & Archives of Vernon
Vernon, BC
- Full-time
Identify GVMA’s operational, staffing, financial, facility, and service needs within the new shared space.
Added 23 hours ago
UC
Route Trainee - UniFirst Canada
UniFirst Corporation
Drummondville, QC
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…

VetStrategy / Daubigny

Practice Manager

Embrun, ON, Canada

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Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Oct 25, 2026

Original job description

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.

We bring this to life through three promises:

Our People Promise – To be a great place to work.
Our Customer Promise – To deliver world-class veterinary care, locally.
Our Sustainability Promise – To be a force for good.

Guided by our values - We Care, We Dare, We Share - we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

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More about this job

Responsibilities

The Practice Manager is responsible for leading clinical and support teams to ensure operational excellence and high-quality patient care. They oversee financial performance, manage daily practice operations, and implement strategic initiatives to drive growth and client satisfaction.

Requirements

Candidates must have at least 3 years of management experience, preferably in a healthcare setting, and strong organizational and leadership skills. A bachelor's degree or diploma in business administration or a related field is preferred.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Inventory Management
Regulatory Compliance
Health And Safety
Marketing
Performance Evaluation
Staff Development
Problem Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Practice Manager
Veterinary
Leadership
Operations Management
Budgeting
Financial Reporting
Team Management
SOPs
Inventory Management
Client Relations
Compliance
Health And Safety
Marketing
Strategic Planning
Dayforce
Microsoft Office
Performance Management
Recruitment
Community Outreach
Conflict Resolution

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