Jobs in Canada

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Added 1 min ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 min ago
OH
QA/QC Regulatory Officer
Omnia Holdings
Sudbury, ON
- Full-time
Regulatory Compliance and Cross-Border Readiness
Added 1 min ago
TM
Project Manager
The Miller Group
Toronto, ON · Etobicoke, ON
- Full-time
We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.
Added 31 mins ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
The Warranty Advisor also provides support to dealers on Warranty Administration needs, in line with Kia Canada’s (KCA) Warranty Policies & Procedures.
Added 31 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 31 mins ago
CO
Customer Service / Information Services Attendant
City of Markham
Markham, ON
- Full-time
Under the direction of the Community Manager, this position is responsible for providing a consistent level of front-line customer service to visitors, rental clients, researchers, group…
Added 31 mins ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 31 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 31 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 46 mins ago
AG
Chef Manager - Future Opportunity
ATCO Group
BC · Cariboo District I, BC
- Full-time
Must have a Culinary Red Seal Certification · Must have a Valid Advanced Food Safe Certificate
Added 1 hour ago
TU
Commercial Project Manager Internship
targetjobs UK
Didsbury, AB
- Volunteer
Analysis of project data to support decision making and improvements
Added 1 hour ago
WC
(CAN) Consumables Associate cosmetics, Health & Beauty, Pets, infants food
Walmart Canada
Mount Pearl, NL
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Manager, the Administrative Support III is responsible for performing a range of clerical duties to support the operations of the various diagnostic imaging areas at the…
Added 1 hour ago
AH
Senior Performance Tuning Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…and concepts in the development, testing, implementation and support of complex technical solutions, this position ensures the business client’s needs are met. In collaboration with the…
Added 1 hour ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 1 hour ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 hour ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 1 hour ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 1 hour ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 1 hour ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 1 hour ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee.…
Added 1 hour ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 1 hour ago
EG
Inside Sales Account Manager
Ellis Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Product Adoption & Customer Value: Monitor product usage and adoption, identify gaps and drive increased engagement to maximise customer value and support long-term retention.

VetStrategy / Daubigny

Practice Manager (Kelowna, BC)

Kelowna, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Practice Manager leads daily operations, manages the clinical and support team, and ensures high-quality patient care and client service. They are also responsible for financial oversight, budget management, and implementing strategic initiatives to drive practice growth.

Requirements

Candidates must have at least 3 years of management experience, preferably in a healthcare setting, and strong organizational and communication skills. A bachelor's degree or diploma in business administration or a related field is preferred.

Skills

Leadership
Team Management
Operational Excellence
Financial Management
Budgeting
Conflict Resolution
Client Relations
Strategic Planning
Performance Management
Inventory Management
Regulatory Compliance
Health And Safety
Marketing
Communication
Critical Thinking
IT Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Practice Manager
Veterinary
Leadership
Operations Management
Budgeting
Financial Reporting
Team Management
SOPs
Inventory Management
Client Retention
Regulatory Compliance
Health And Safety
Marketing
Community Outreach
Strategic Initiatives
Dayforce
Microsoft Office
Performance Evaluations
Talent Acquisition
Conflict Resolution
Business Administration
Patient Care
Clinical Operations
Staff Development
Risk Assessment
Infection Control
Business Planning
Client Experience
Veterinary Associations
Accountability

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Work requirements

Jobs in Canada