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Added 19 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 19 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
evaluating and improving processing methods, technologies, and control strategies that enhance overall equipment effectiveness, performance, and quality across the pellet-to-bottle value…
Added 19 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 19 mins ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, food quality. Adhere to all Food Safety Protocols,…
Added 19 mins ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
Serve as the safety subject matter expert for the campus, advising site managers, supervisors, and Operations leaders on regulatory obligations, hazard control, and risk mitigation.
Added 19 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Lead initiatives that reduce close timelines, eliminate manual activities, improve data quality, and increase operational efficiency.
Added 34 mins ago
M(
Full-Stack Developer - IAM
MaintainX (An Autodesk Company)
Remote, Canada
- $88,000 to $190,000 CAD / year
- Full-time
- Remote
Contribute to scalable IAM systems - Build and optimize core IAM services that support user authentication, authorization, and access control across MaintainX’s platform.
Added 1 hour ago
T&
Director Information Management
Turner & Townsend
Toronto, ON
- Full-time
The Director, Information Management will lead the Information Management practice across the Infrastructure Segment in Canada, overseeing the core capability streams of BIM, GIS/Digital…
Added 1 hour ago
O&
Pastry Chef - Canoe
Oliver & Bonacini
Toronto, ON
- Full-time
Lead by example as a hands on Pastry Cook ensuring the quality and consistency of all products served.
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre Supervisors are also responsible for training and coaching of the…
Added 1 hour ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event Centre through directing and coordinating the housekeeping…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…implemented solutions are delivering improvements in cost, lead-time, service, quality, working-capital, capacity and…
Added 2 hours ago
SB
Kitchen Team Leader
Splitsville Bowl
Calgary, AB
- Part-time
As our Kitchen Team Leader you’ll lead the kitchen team on shift and be responsible for ensuring the food is cooked perfectly to spec every time. Kitchen standards and safety will also be…
Added 2 hours ago
Prepared Foods - Manager Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, food quality. Adhere to all Food Safety Protocols,…
Added 3 hours ago
FB
Service Supervisor I
Farm Boy Inc.
Ottawa, ON
- From $18.4 CAD / hour
- Full-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 6 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 6 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
evaluating and improving processing methods, technologies, and control strategies that enhance overall equipment effectiveness, performance, and quality across the pellet-to-bottle value…
Added 6 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Lead initiatives that reduce close timelines, eliminate manual activities, improve data quality, and increase operational efficiency.
Added 6 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
VS
Certified Resident Services Attendant (Weekend Casual) - Canterbury Place (2026-11008)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…residents lives by ensuring they can make their own choices and lead full lives as independently as they can. Delivers care based upon individual care plans, policies and procedures, and…
Added 6 hours ago
ZA
Project Manager
Zeidler Architecture
Calgary, AB
- Full-time
…expertise, and client management skills, with the ability to lead complex projects from concept through construction while overseeing scope, schedule, budget, quality, and team…
Added 6 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Clinical supervision and quality assurance: Supervise and train clinical research staff and lead scoring reviews to support inter-rater reliability, consistency, and ongoing clinical…
Added 7 hours ago
HI
Purchasing Planner / Inventory Analyst
Holland Imports Inc.
Surrey, BC
- Full-time
Resolve supplier issues regarding price discrepancies, quantity variances, production delays, quality control concerns, and vendor claims.

VetStrategy / Daubigny

Practice Manager (Kelowna, BC)

Kelowna, BC, Canada

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Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

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More about this job

Responsibilities

The Practice Manager leads daily operations, manages the clinical and support team, and ensures high-quality patient care and client service. They are also responsible for financial oversight, budget management, and implementing strategic initiatives to drive practice growth.

Requirements

Candidates must have at least 3 years of management experience, preferably in a healthcare setting, and strong organizational and communication skills. A bachelor's degree or diploma in business administration or a related field is preferred.

Skills

Leadership
Team Management
Operational Excellence
Financial Management
Budgeting
Conflict Resolution
Client Relations
Strategic Planning
Performance Management
Inventory Management
Regulatory Compliance
Health And Safety
Marketing
Communication
Critical Thinking
IT Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Practice Manager
Veterinary
Leadership
Operations Management
Budgeting
Financial Reporting
Team Management
SOPs
Inventory Management
Client Retention
Regulatory Compliance
Health And Safety
Marketing
Community Outreach
Strategic Initiatives
Dayforce
Microsoft Office
Performance Evaluations
Talent Acquisition
Conflict Resolution
Business Administration
Patient Care
Clinical Operations
Staff Development
Risk Assessment
Infection Control
Business Planning
Client Experience
Veterinary Associations
Accountability

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