Jobs in Canada

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Added 11 mins ago
Financial Service Representative
Money Mart
Thunder Bay, ON
Added 11 mins ago
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Director, Operations
Clarity
Vancouver, BC
- $180,000 to $300,000 CAD / year
- Full-time
…your teams work seamlessly with our front, middle and back office technologies and teams, including Sales & Trading, Marketing, Product, and Transaction…
Added 11 mins ago
C
Senior Cloud Engineer - Product Metrics
ClickHouse
Remote, Canada
- $155,000 to $230,000 CAD / year
- Full-time
- Remote
…gathering and processing data for the internal billing and accounting system as well as customer-facing dashboards that provide our customers with immediate insights and analytics. The…
Added 11 mins ago
PF
Financial Analyst
Piller's Fine Food
Waterloo, ON
- Full-time
Ensure compliance with accounting policies and internal controls
Added 11 mins ago
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Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an…
Added 11 mins ago
R
Incentive Compensation Delivery Coordinator
RBC
Mississauga, ON
- Full-time
…Software Systems, Human Resources Policies, Incentive Programs, Office Tools, Payroll…
Added 11 mins ago
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Trade Support Reconciliation Analyst (12-Month Contract)
RBC
Toronto, ON
- Full-time
Liaise with Front Office, Product Control, IT, and accounting teams to resolve breaks and discrepancies efficiently.
Added 11 mins ago
CO
Records and Information Management Analyst
County of Grande Prairie No. 1
Clairmont, AB
- Full-time
Certificate or diploma in Records and Information Management, Local Government Administration, Accounting, Office Administration, Business Administration or a related field.
Added 26 mins ago
A
Senior Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
High level of proficiency in MS Office suite software, with emphasis on Microsoft Excel.
Added 26 mins ago
A
Senior Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
High level of proficiency in MS Office suite software, with emphasis on Microsoft Excel.
Added 26 mins ago
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IT Risk & GRC Specialist
Kelly
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience with ServiceNow, RSA Archer, JIRA, Confluence, SharePoint and MS Office/Excel.
Added 26 mins ago
HB
Senior Analyst, National Sales Analytics
HomeEquity Bank
Toronto, ON
- Full-time
Strong knowledge of Salesforce and MS Office applications including Word, Project and
Added 26 mins ago
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Customer Service / Tech Support Rep (Bilingual English / French) On-Site
Concentrix
Belleville, ON
- Full-time
Must have a high school diploma or GED · Must have at least one year customer service experience
Added 26 mins ago
BA
Director of Policy
BC Agriculture Council
Abbotsford, BC
- Full-time
…is in turn comprised of about 20,000 farm families, together accounting for 96% of farm gate sales in our province. Our mission is to grow a strong, sustainable, and competitive agriculture…
Added 26 mins ago
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Accounts Receivable Coordinator
Parrish & Heimbecker, Limited
Hanover, ON
- Full-time
Post secondary education in Business or Accounting is preferred.
Added 26 mins ago
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Administrative Assistant
The Salvation Army in Canada
Gibsons, BC
- Part-time
Standard Class 5 drivers license required
Added 26 mins ago
CG
Catering Manager Full Time
Compass Group Canada
Ottawa, ON
- $26.75 CAD / hour
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 26 mins ago
MS
Data Scientist (NLP Specialist) (Hybrid) // Scientifique des données principal(e) (spécialiste en TALN) (hybride)
Morgan Stanley
Montreal, QC
- Full-time
All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.
Added 26 mins ago
Practice Manager (Ottawa, ON)
VetStrategy / Daubigny
Ottawa, ON
Added 26 mins ago
Accounts Payable Specialist - 1 Year Contract
Axiom Builders
Vancouver, BC
…an opportunity to gain experience with high-volume, complex accounting while servicing numerous stakeholders both internally and…
Added 26 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Pemberton, BC
Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor to join our office in Pemberton, BC. Do you love to talk about insurance and provide exceptional…
Added 26 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Victoria, BC
Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor for our Uptown office in Victoria, BC. Do you love to talk about insurance and provide…
Added 26 mins ago
Business Development Executive, Group Benefits
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
Proficiency in CRM systems and Microsoft Office Suite
Added 26 mins ago
BB
Data Governance Manager
Bridgewater Bank
Calgary, AB
- Full-time
Experience with data catalog, governance, reporting, and Microsoft Office tools.
Added 26 mins ago
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Claims Specialist - Calgary, AB
Optiom
Calgary, AB
- Full-time
You must have managed your own files from notification to payment; supporting a claims team does not meet this threshold

VetStrategy / Daubigny

Practice Manager (Ottawa, ON)

Ottawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Practice Manager leads daily clinical and support operations, ensuring high-quality patient care and operational efficiency. They are responsible for financial management, team development, and fostering strong client relationships within the community.

Requirements

Candidates must have a minimum of 3 years of management experience, preferably in a healthcare setting. Strong leadership, financial acumen, and excellent communication skills are essential for this role.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Performance Management
Inventory Management
Regulatory Compliance
Marketing
Critical Thinking
Communication Skills
Organizational Skills
IT Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Practice
Practice Manager
Operations Management
Budgeting
Financial Reporting
Team Leadership
Talent Acquisition
Dayforce
SOPs
Inventory Management
Client Retention
Health And Safety
Regulatory Audits
Marketing Initiatives
Community Outreach
Strategic Initiatives
Performance Evaluations
Conflict Resolution
Microsoft Office
Practice Management Systems

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Work requirements

Jobs in Canada