Jobs in Canada

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Regional Coach/Regional Manager
BonLook
Vancouver, BC
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in British Columbia.
Added 2 mins ago
VC
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
North Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…by acting as a clinical resource for staff, supporting staff training and development, and provides leadership and support to the interdisciplinary team. Assists the Manager/Clinical…
Added 2 mins ago
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Regional Coach/Regional Manager
BonLook
Kelowna, BC · Vancouver, BC
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in British Columbia.
Added 2 mins ago
AP
People Operations Lead
AMZ Prep
Remote, Canada
- Full-time
- Remote
Run hiring from intake to offer: define the role with the manager, source, screen, coordinate interviews and close. Build scorecards and keep decisions moving.
Added 2 mins ago
LC
Staff P&T Incident & Technology Risk Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We're looking for a Staff P&T Incident & Technology Risk Operations Manager to join our Product & Technology Operations team.
Added 2 mins ago
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Team leader bridges and engineering structures
AtkinsRéalis
Toronto, ON · Ottawa, ON
- Full-time
Reporting to the Manager Bridges Central, the Team Leader is responsible for leading, accompanying, supporting and guiding the employees (engineers and technicians) of his or her team, as…
Added 2 mins ago
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Peloton Expert (Full-Time) - Calgary Retail
Peloton
Calgary, AB
- Full-time
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within…
Added 2 mins ago
AI Transformation Lead, Marketing
AlayaCare
Toronto, ON
You will report to the AI Transformation Manager, Commercial, and partner with Marketing leaders and the adjacent teams in Sales and Product. You will use a Lean, outcome-first approach to…
Added 2 mins ago
Onsite Medical Representative
Amazon
Delta, BC
Must have one of the following:
Added 2 mins ago
GH
Water and Wastewater Operator Level II
Groupe Helios
Peterborough, ON
- Full-time
Reporting to the Regional Manager, the Senior Operator, Level II is a hands-on technical lead responsible for the safe, efficient and compliant operation of several water treatment plants…
Added 2 mins ago
UO
Program Coordinator, PHPM Program
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $5,027 to $5,413 CAD / month
- Part-time
Reports to the PHPM Program Manager. Takes direction from Program Manager, Program Director, Associate Program Director and the Program Director-Undergraduate Medical Education. Interacts…
Added 2 mins ago
UO
Manager, Student Systems and Insights
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Added 17 mins ago
TS
Front Line Supervisor Night Shift (Contract)
The Salvation Army in Canada
Toronto, ON
- Full-time
Organize and assist with staff training in accordance with established policies and procedures.
Added 17 mins ago
WS
Supplier Quality Engineering
Wolf Steel Ltd
Barrie, ON
- Full-time
Must hold current passport and have the ability to travel abroad
Added 17 mins ago
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Case Manager
Cota
Toronto, ON
- Part-time
Cota seeks a Case Manager, Developmental Services for the Madison Supportive Housing Program which is a partnership between Cota and Vita Community Living Services. This supported housing…
Added 17 mins ago
CI
Analyst, Business Systems - CRM
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 17 mins ago
AP
People Operations Lead
AMZ Prep®
Toronto, ON
- Full-time
Run hiring from intake to offer: define the role with the manager, source, screen, coordinate interviews and close. Build scorecards and keep decisions moving.
Added 17 mins ago
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Bilingual Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
You constantly take time to learn about our products and processes because no matter how much training you get there is still so much to learn to become the kind of customer care…
Added 17 mins ago
HB
Senior Analyst, National Sales Analytics
HomeEquity Bank
Toronto, ON
- Full-time
Reporting to the Manager, National Sales Analytics, the Senior Analyst, National Sales Analytics will be responsible for the collection, analysis, and reporting of sales related data in an…
Added 17 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 17 mins ago
CG
Food Service Supervisor
Compass Group Canada
Rothesay, NB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 17 mins ago
PE
Workforce Development Manager
Paladin Energy
Saskatoon, SK
- Full-time
The Workforce Development Manager reports directly to the Vice President, Community & External Relations and will be based out of our Saskatoon office. The role will work closely with Human…
Added 17 mins ago
QM
Technicien en ressources humaines - généraliste / Human Resources Technician - Generalist
Quantum Management Services Ltd.
Montreal, QC
- $55,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, you will have the opportunity to contribute to several areas of Human Resources, including recruitment, onboarding, employee administration,…
Added 17 mins ago
CG
Catering Manager Full Time
Compass Group Canada
Ottawa, ON
- $26.75 CAD / hour
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 17 mins ago
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Senior Relationship Manager, Commercial Financial Services - Healthcare Professionals- EN
RBC
Montreal, QC
- Full-time
World-class sales and senior leadership training with countless development opportunities

VetStrategy / Daubigny

Practice Manager (Ottawa, ON)

Ottawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Practice Manager leads daily clinical and support operations, ensuring high-quality patient care and operational efficiency. They are responsible for financial management, team development, and fostering strong client relationships within the community.

Requirements

Candidates must have a minimum of 3 years of management experience, preferably in a healthcare setting. Strong leadership, financial acumen, and excellent communication skills are essential for this role.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Performance Management
Inventory Management
Regulatory Compliance
Marketing
Critical Thinking
Communication Skills
Organizational Skills
IT Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Practice
Practice Manager
Operations Management
Budgeting
Financial Reporting
Team Leadership
Talent Acquisition
Dayforce
SOPs
Inventory Management
Client Retention
Health And Safety
Regulatory Audits
Marketing Initiatives
Community Outreach
Strategic Initiatives
Performance Evaluations
Conflict Resolution
Microsoft Office
Practice Management Systems

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Work requirements

Jobs in Canada