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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 2 mins ago
CA
Fleet Manager
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
…Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
Added 2 mins ago
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Fleet Manager
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
…Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
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Supervisor Production - Weekend - Friday to Sunday
Refresco
Calgary, AB
- Full-time
Reporting to the Production Manager the Production Supervisor is responsible for the overseeing the beverage manufacturing and packaging equipment, while supervising personnel to complete…
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Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
As a Senior Relationship Manager, you'll serve as the primary relationship lead for a portfolio of commercial clients with annual revenues typically ranging from $10 million to $40 million.…
Added 2 mins ago
BI
Warehouse Supervisor
Baxter International Inc.
Mississauga, ON · ON
- Full-time
…closely with Transportation, Commercial, Service, Customer Care, Quality, Planning, and Fulfillment teams, you will help deliver an exceptional customer experience. You will drive…
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Manager, Accounting Advisory Services
BDO
Toronto, ON
- Full-time
…our Canadian office locations) is looking for an experienced Manager to join our Accounting Advisory Team. We combine our deep technical knowledge with an understanding of clients' to…
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: Reporting to the Facility Manager/Director of Care/Nursing Unit Manager, the Registered Nurse A/RPN is responsible for maintaining a high standard of patient care in…
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Ingénieur / Technicien – Génie industriel
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
…manufacturing facility. Reporting to the Manufacturing Engineering Manager, you will be responsible for improving work methods, production layout, and material flow to enhance safety,…
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Sr Manager, IT - Threat & Vulnerability Management
The Kraft Heinz Company
Toronto, ON
- Full-time
Senior Manager, IT – Threat and Vulnerability Management at a Glance….
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Role Enablement Senior Manager
Equinix
Toronto, ON
- Full-time
…the centre of Equinix’s AI-first transformation. The Senior Manager, Role Enablement partners directly with the Digital University lead to bring the Digital University strategy to life:…
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Content & Channels Manager
Equinix
Toronto, ON
- Full-time
Run the day-to-day content engine, delivering a steady flow of high-quality content across written, visual, and video formats to the operating model and standards set by the Senior Manager,…
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Digital Transformation & Change Management Senior Manager
Equinix
Toronto, ON
- Full-time
…senior stakeholders without formal authority, and you will guide Manager-level colleagues on the quality of their…
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Replenishment Analyst- 1 Year Contract
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
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Agent Methode
Actalent
Montreal, QC
- $36 to $57 CAD / hour
- Contract
Added 2 mins ago
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Senior Manager, Skills Development Programs
Toronto Metropolitan University
Toronto, ON
- Temporary
We’re looking for an innovative and strategic Senior Manager, Skills Development Programs, to join and drive the development, management, and implementation of cybersecurity training…
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Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
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Agent Methode
Actalent
Longueuil, QC
- $36 to $57 CAD / hour
- Contract
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Charge De Projet / Project Manager
Actalent
Montreal, QC
- $50 to $65 CAD / hour
- Contract
Collaborate with various departmentsproduction, validation, quality assurance, compliance, documentation, and training.
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Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Act as a bridge among Legal Operations, business SMEs, Technology, architecture, quality engineering, records/retention stakeholders and external implementation vendors
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DIRECTEUR, SUCCÈS DES FOURNISSEURS, ASKUITY, CANADA
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
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Analytics Implementation Analyst
The Home Depot Canada
Toronto, ON
- Full-time
…– particularly Adobe Analytics, Target, Launch/Dynamic Tag Manager and/or Google Marketing Platform – particularly Google Analytics, Google Tag Manager…
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Manager, Supplier Engagement (Askuity)
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
Added 2 mins ago
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Test Analyst
Hossam Magdy And Partners
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
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A
Agent Methode
Actalent
Laval, QC
- $36 to $57 CAD / hour
- Contract

VetStrategy / Daubigny

Practice Manager (Ottawa, ON)

Ottawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Practice Manager leads daily clinical and support operations, ensuring high-quality patient care and operational efficiency. They are responsible for financial management, team development, and fostering strong client relationships within the community.

Requirements

Candidates must have a minimum of 3 years of management experience, preferably in a healthcare setting. Strong leadership, financial acumen, and excellent communication skills are essential for this role.

Skills

Leadership
Team Management
Operations Management
Financial Management
Budgeting
Client Relations
Conflict Resolution
Strategic Planning
Performance Management
Inventory Management
Regulatory Compliance
Marketing
Critical Thinking
Communication Skills
Organizational Skills
IT Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Practice
Practice Manager
Operations Management
Budgeting
Financial Reporting
Team Leadership
Talent Acquisition
Dayforce
SOPs
Inventory Management
Client Retention
Health And Safety
Regulatory Audits
Marketing Initiatives
Community Outreach
Strategic Initiatives
Performance Evaluations
Conflict Resolution
Microsoft Office
Practice Management Systems

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Work requirements

Jobs in Canada