Practice Manager
- Pembroke, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.
We bring this to life through three promises:
- Our People Promise – To be a great place to work.
- Our Customer Promise – To deliver world-class veterinary care, locally.
- Our Sustainability Promise – To be a force for good.
Guided by our values - We Care, We Dare, We Share - we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.
VetStrategy is seeking a Practice Manager to join our growing network of clinics across Pembroke, Ontario. Please note this is an opportunity for future opportunities within our network. This is a unique opportunity to lead a team of dedicated professionals, drive operational excellence, and help shape the future of veterinary care in your community.
What You’ll Do:
- Lead and inspire clinical and support teams across one or more practices
- Drive accountability and performance through coaching, feedback, and talent development
- Oversee daily operations, scheduling, inventory, and facility management
- Manage budgets, drive revenue, analyze financial performance, and implement cost-saving strategies
- Foster strong client relationships and ensure a consistent, compassionate experience
- Ensure compliance with veterinary regulations and health & safety standards
- Champion local marketing and community outreach initiatives
- Implement strategic initiatives to support growth and operational excellence.
What We’re Looking For:
- 3+ years in a leadership role, preferably in healthcare or veterinary services
- Strong organizational, communication, and conflict resolution skills
- Financial acumen and comfort with digital tools (e.g., Microsoft Office, Dayforce)
- A passion for client service and team development
- Diploma or degree in business administration or related field preferred.
Why Join Us?
- Be part of a supportive, values-driven organization
- Access to professional development and leadership training
- Competitive compensation and benefits
- Opportunity to make a real difference in the lives of pets
Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.
More about this job
Responsibilities
The Practice Manager at VetStrategy will lead and coach clinic teams, run daily operations and budgets, and build client relationships. They will also ensure regulatory compliance and lead local marketing and growth initiatives.
Requirements
Candidates need 3+ years in a leadership role, ideally in healthcare or veterinary services. They need strong organizational, communication and financial skills, and a diploma or degree in business is preferred.
Skills
- Team leadership
- Coaching and talent development
- Operations management
- Budget management
- Financial analysis
- Cost reduction
- Conflict resolution
- Compliance management
- Health and safety
- Microsoft Office
- Dayforce
- Scheduling
- Inventory management
- Facility management
- Marketing
- Community outreach
- Strategic planning
Benefits
- Professional development and leadership training
Categories
- Healthcare
- Management & Leadership
- Customer Service & Support
Keywords
- practice manager
- veterinary practice management
- veterinary clinic
- clinic operations
- team leadership
- budget management
- financial analysis
- revenue growth
- client relations
- veterinary compliance
- health and safety
- Microsoft Office
- Dayforce
- scheduling
- inventory management
- community outreach
- local marketing
- healthcare management
Seniority
Manager
Perks
- Paid training
Tools
- Microsoft Office
- Dayforce
Languages
- English
Fields of study
- Business administration