Jobs in Canada

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Added 1 min ago
Heavy Equipment Operator
Nasittuq Corporation
Happy Valley-Goose Bay, NL
Fly-In/Fly-Out Rotation: 6 weeks on site and 6 weeks off site, with company-paid travel to and from site
Added 1 min ago
D
Senior Paid Media Analyst
Dentist
Toronto, ON
- Full-time
Experience with Google GA4, Google Ads, Google Tag Manager, Meta Business Manager, HubSpot (CRM), CallRail, and Asana (or equivalents), and with Google Workspace
Added 1 min ago
D
Intern - Marketing
Dentist
Toronto, ON
- Temporary
Location: Downtown Toronto, Ontario (4 Days in Office)
Added 1 min ago
Office Manager - Studio Dental Fairview
Dentist
Toronto, ON
The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create…
Added 1 min ago
Digital Marketing Specialist
Optima Living
Edmonton, AB
Reporting to the Digital Growth Marketing Manager, the Digital Marketing Specialist plays a key role in enhancing brand awareness, strengthening digital presence, and supporting marketing…
Added 1 min ago
Heavy Equipment Operator
Nasittuq Corporation
Ottawa, ON
Fly-In/Fly-Out Rotation: 6 weeks on site and 6 weeks off site, with company-paid travel to and from site
Added 20 mins ago
O
Principal Portfolio & Offer Manager, Professional Services
OpenText
Richmond Hill, ON
- Full-time
…issues, and contribute to projects that shape the future of digital…
Added 20 mins ago
AG
The Residency 2027
Adelphi Group
Toronto, ON
- Full-time
…early-career talent, this immersive program combines hands-on experience with structured learning to build real-world skills in a range of media…
Added 20 mins ago
AG
The Residency 2027 (Vancouver)
Adelphi Group
Vancouver, BC
- Full-time
…early-career talent, this immersive program combines hands-on experience with structured learning to build real-world skills in a range of media…
Added 27 mins ago
CE
Teller
Cineplex Entertainment LP
Edmonton, AB
- Part-time
…position of Office Teller, reporting to the Assistant General Manager. This position will be based at 2065, 8882 - 170th St., NW, Edmonton,…
Added 27 mins ago
RC
Project Manager
Randstad Canada
ON
- $100,000 to $130,000 CAD / year
- Full-time
We are partnering with a premier global leader in vertical transportation to find a driven Project Manager to oversee their New Installation and Modernization teams.
Added 27 mins ago
Software Engineer
Questrade
Toronto, ON
Questrade's Digital Experience Studio builds and runs our .com experience and the MarTech stack behind our marketing teams. We're hiring one hands-on QA & Automation Engineer who works…
Added 27 mins ago
Senior Product Manager, Everyday Banking
Questrade
Toronto, ON
Are a thought leader with 3-5 years of FinTech, financial services, or banking experience, leading digital product management with a specialty in core banking and financial services.
Added 27 mins ago
Senior Manager, Software Engineering
Questrade
Toronto, ON
The Senior Manager, Software Engineering (CIAM) is responsible for leading the architectural vision and engineering roadmap for Customer Identity and Access Management within the Software…
Added 27 mins ago
Senior Manager, Growth Marketing
Questrade
Toronto, ON
We’re looking for our next Sr. Manager, Growth Marketing
Added 27 mins ago
Senior Manager, Demand Generation
Questrade
Toronto, ON
Operational Framework: Experience working within an agile sprint environment, cross-functional pod structures, or matrixed digital workspaces.
Added 27 mins ago
Senior Manager, Analytics & Insights
Questrade
Toronto, ON
Prior experience in financial services, brokerage, digital banking, or high-growth tech environments.
Added 27 mins ago
Enterprise Collections: Operational Lead - Dialer Administrator
Questrade
Toronto, ON
The Enterprise Collections Operational Lead/ Dialer Manager is responsible for the strategy, configuration, and day-to-day optimization of outbound and inbound dialer platforms primarily…
Added 50 mins ago
Senior Project Manager - Critical Infrastructure Modernization
Bell
Regina, SK
…future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 50 mins ago
Registered nurse, operating room
Humber River Regional Hospital
Toronto, ON
Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we…
Added 50 mins ago
HR
Child life specialist
Humber River Regional Hospital
Toronto, ON
- Part-time
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…
Added 50 mins ago
Registered nurse, 10 east & west inpatient surgery
Humber River Regional Hospital
Toronto, ON
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…
Added 50 mins ago
HR
Registered nurse - medical day care
Humber River Regional Hospital
Toronto, ON
- $41.15 to $58.98 CAD / hour
Hours of work: Must be available for 8 hour day shifts (subject to change)
Added 50 mins ago
HR
Anesthesia assistant
Humber River Regional Hospital
Toronto, ON
- $49.88 to $60.69 CAD / hour
- Full-time
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…
Added 50 mins ago
HR
Switchboard operator
Humber River Regional Hospital
Toronto, ON
- Part-time
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…

VetStrategy

Practice Manager (Ottawa, ON)

Ottawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Summary

We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving the success of our practices by ensuring we deliver best-in-class care to our patients and fostering a positive and supportive environment for our employees. The ideal candidate will possess strong leadership skills, a commitment to driving accountability, a focus on operational excellence. A critical role in our success, the Practice Manager must effectively implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local community.

Please note this is an evergreen opportunity for future opportunities within our network.

Key Responsibilities

Leadership and Team Management

Lead a team of clinical and support colleagues, fostering a positive and collaborative work environment.
Drive accountability by setting clear expectations, providing regular feedback and conducting performance evaluations and talent assessments.
Mentor and develop staff, promoting continuous learning and professional growth.
Ensure the practice is adequately staffed by creating and managing to a labour model in line with the planned budget.
Build and present business cases for talent acquisition needs; coordinate with Talent Acquisition on recruitment activities as required.
Ensure job changes for team members are processed in Dayforce in a timely manner.

Operations Management

Lead daily practice operations, with a focus on efficiency and effectiveness in all processes
Implement and maintain standard operating procedures (SOPs) to ensure high-quality patient care and client service.
Ensure scheduling aligns with business and client needs by actively managing to the practice budget and oversight of the scheduling process and outcomes.
Manage inventory, ensuring the practice is well-stocked and prepared for both clinical and retail needs.
Ensure practice facilities are well-maintained, overseeing cleaning, repairs and equipment management.
Communicate corporate policies and procedures to colleagues, ensuring understanding and compliance.
Actively manage the team by overseeing holiday approvals, tracking absences, and addressing disciplinary issues, in collaboration with the People Operations team as required, ensuring alignment with HR policies.

Financial Management

Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Analyze financial reports to identify trends and opportunities for improvement.
Engage in budgeting and forecasting for the practice, providing regular financial reports and performance updates to senior management.
Ensure the practice complies with all financial regulations, including handling payments and invoices in line with best practice.

Client Relations

Ensure colleagues foster strong relationships with clients, ensuring their needs are met with compassion and professionalism.
Handle client concerns promptly and effectively, striving for positive outcomes.
Adopt strategies to enhance client retention and increase client satisfaction, such as regular client feedback surveys and improvements to the client journey.
Work closely with the clinical team to coordinate smooth communication between clients and veterinarians, ensuring seamless service from booking to follow-up.

Compliance and Safety

Ensure the practice complies with relevant regulations and standards, including those set by the applicable provincial and territorial veterinary associations and health and safety laws.
Manage health and safety protocols within the practice, including risk assessments, colleague training, and the implementation of best practices.
Ensure all staff are aware of and comply with relevant procedures, including applicable privacy laws, safeguarding, and infection control.
Maintain accurate and up-to-date records, ensuring compliance with patient files and regulatory documentation.
Implement and oversee safety protocols to protect colleagues, patients, client and the community.
Manage the preparation and organization of inspections and other regulatory audits.
Stay up to date on legislative changes and ensure the practice adheres to all relevant regulations though the use of internal communications and tools.

Marketing & Community Outreach

Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new business.
Engage with local organizations, schools, and events to promote the practice and build strong community relationships.
Participate in community outreach programs and initiatives to enhance the practice's visibility and reputation.

Strategic Initiatives

Create proactive business plans ensuring the adoption of business goals to drive practice growth and improvement.
Implement strategic initiatives and ensure alignment with the practice's goals and objectives.
Monitor the effectiveness of strategic initiatives and provide feedback for continuous improvement.

Skills & Qualifications

Leadership Experience: Minimum of 3 years of experience in a management role, preferably in human or veterinary healthcare.
Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with clients, staff, and external partners.
Conflict Resolution: Demonstrated ability to effectively resolve conflicts within a team, utilizing strong interpersonal and communication skills to mediate disputes and foster a collaborative work environment
Client-Focused: A commitment to providing high-quality customer service and improving the overall client experience.
Critical Thinking: Proven ability to analyze complex situations, identify key issues, and develop effective solutions. Demonstrates strong problem-solving skills and the capacity to make well-informed decisions under pressure.
Financial Acumen: Basic understanding of financial management, including budgeting, payroll, and financial reporting.
IT Proficiency: Comfortable with practice management systems, Microsoft Office, and other digital tools for managing administrative tasks.
Education: Bachelor's degree/college diploma in business administration or a related field preferred.
Demonstrates our Leadership Behaviours

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Practice Manager at VetStrategy will lead the practice team, manage the budget and staffing, and keep operations, inventory and facilities running well. The role also covers regulatory compliance, client satisfaction and local marketing.

Requirements

Candidates need at least three years in a management role, preferably in healthcare. Strong organizational, communication, conflict resolution and financial skills are required, along with comfort using practice management software and Microsoft Office.

Skills

Team leadership
Staff performance management
Mentoring and coaching
Labour and budget modelling
Budgeting and forecasting
Financial reporting
Inventory management
Scheduling
Health and safety management
Regulatory compliance
Infection control
Privacy law compliance
Conflict resolution
Social media management
Community engagement
Business planning
Process improvement
Dayforce
Microsoft Office
Practice management systems

Keywords

Practice Manager
veterinary practice management
veterinary clinic manager
practice operations
team leadership
budget management
financial reporting
inventory management
health and safety
compliance
client relations
community outreach
marketing
scheduling
Dayforce
Microsoft Office
practice management software
HR policies
talent acquisition
business planning

Seniority

Manager

Tools

Dayforce
Microsoft Office
Practice management system

Languages

English

Fields of study

Business administration

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Work requirements

Jobs in Canada