Customer service jobs in Canada

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Added 13 days ago
SD
Customer Service Representative
SRS Distribution Inc.
Maple, ON
- Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 13 days ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
Proven customer service and/or sales experience.
Added 13 days ago
VC
Customer Service Agent
VGW Canada
Toronto, ON
- $55,000 to $61,000 CAD / year
We have an exciting opportunity to join our Customer Service Ops team in Toronto and are currently looking for a Customer Service Agents to join the team.
Added 13 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Carleton Place, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 13 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
UO
Outdoor Centre Customer Service Supervisor (Rental Shop) -Faculty of Kinesiology
University of Calgary
Calgary, AB
- Part-time
The Outdoor Centre in the Faculty of Kinesiology is currently seeking a Recurring Part-time Outdoor Centre Customer Service Supervisor.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Brampton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Grande Prairie, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Salmon Arm, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 14 days ago
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Warehouse Customer Service Representative - CANADA
GEODIS
Ajax, ON
- Full-time
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a…
Added 14 days ago
B
Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 days ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Receive and process customer requests for services

VGW Canada

Customer Service Agent

Toronto, ON, Canada

$55,000 to $61,000 CAD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $61,000 CAD / year
Posting language: English
Posted: Oct 28, 2026

Original job description

Customer Service Agent

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

We have an exciting opportunity to join our Customer Service Ops team in Toronto and are currently looking for a Customer Service Agents to join the team.

As a Customer Service Agent, you will be patient, empathetic, and communicative. You will put yourself in VGW customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to you. You are confident at troubleshooting and investigating if you don’t have enough information to resolve customer complaints. You value customer feedback.

The salary range for this role is CAD 55,000 to CAD 61,000 per year

This is an exisiting position within our team.

What You'll Do:

Maintain high customer satisfaction.
Have the ability to adapt/respond to different types of personalities.
Respond efficiently to customer inquiries.
Follow established communication guidelines to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Provide accurate, valid, and complete information by using the right methods/tools.
Ensure Zendesk tickets are updated and information is accurate and up to date.

What You'll Bring:

Excellent communication skills.
Customer orientation and ability to adapt/respond to different situations.
Ability to multi-task, prioritise and manage time effectively.
Familiarity with CRM systems and practices, desirable.
Ability to work under pressure.

Others:

Requires to work in the office twice a week Work Schedule: Shifting schedule; 5x a week and 2 consecutive days off

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

Our high-quality, acclaimed brands include Monopoly Match, Chumba Casino, Global Poker and LuckyLand Casino, which are enjoyed by millions of players in North America.

Our Social Plus games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes.

At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things.

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required.

We use an AI tool to help our Talent Acquisition team with note taking during screening interviews. Using this tool is optional. If you are invited to an interview, you will be given the opportunity to opt out if you choose to.

#KS1

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

Maintain high customer satisfaction by responding efficiently to inquiries and providing accurate information. Manage Zendesk tickets and follow established communication guidelines to ensure timely resolution of customer issues.

Requirements

Candidates should possess excellent communication skills and the ability to adapt to different personalities and situations. Proficiency in multi-tasking, time management, and familiarity with CRM systems is highly desirable.

Skills

Customer service
Communication skills
Problem-solving
Troubleshooting
Empathy
Patience
Multi-tasking
Time management
CRM systems
Zendesk
Adaptability

Benefits

Competitive compensation
Flexibility
Career advancement opportunities
Learning opportunities
Social events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Zendesk
CRM
Troubleshooting
Social Games
Freemium Model
Sweepstakes
Interactive Entertainment
Customer Satisfaction
Communication Guidelines
Problem Solving
Multi-tasking
Time Management
In-game Purchases
Player Experience

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Customer service jobs in Canada

Customer Service Representative

Client Service Representative - Calgary 8th Avenue Place