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Viaggio Hospitality Group

Manager

Vancouver, BC, Canada

Pay: $1 CAD / hour
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 3+ years of relevant retail management experience
Posting language: English
Posted: Sep 30, 2026

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Original job description

Job Description

Who We Are

Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality, offerings and general hospitality.

There is something to offer for every type of guest; whether you’re looking for an upscale dining experience, a comfortable place to rest, a liquor store with impeccable selection, a beautiful course to swing some golf clubs, a lively night club or an exciting bar to catch the game, Viaggio Hospitality Group is yours to explore, enjoy and create lasting memories. Some notable establishments are the Downtown Moda Hotel, Ancora Waterfront Dining & Patio, Howe Sound Brewing, Viti Wine & Lager and Birchbank Golf Course.

The Opportunity

Viti Wine and Lager liquor store, part of a collection of Greater Vancouver liquor stores that are one of the best destinations for specialty wines, hand-crafted local and imported beer, and sought-after scotch in the Lower Mainland. Viti Wine & Lager (Downtown Vancouver) is looking for a Store Manager. The ideal person will have a sincere passion for hospitality and upscale service, with experience in a Managerial position and a deep knowledge of wine, beer and spirits.

What You’ll Do

Manage day to day operations of both stores including hiring, reviewing and employee scheduling
Plan and assist in annual budgets; excel at Cost Accounting, Developing Budgets, Financial Planning and Strategy
Keep all staff informed of store products, liquor laws, and train staff in proper customer relation skills
Establish and administer retail objectives: Decision Making, Process Improvement, Strategic Planning for both locations
Develop a customer service objective with superior Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability
Quality Focus for both locations, conduct inventory, evaluate personnel, supervise receiving and storage of products

What You Have

3+ years of relevant retail management experience
Education in wine and/or beer and spirits
Strong customer service skills
Proven ability to grow business, increase sales and drive traffic and improve guest experience at the same time
Be physically able to lift from 20 to 50 lbs boxes and move stock
Experience in staff management
Superb organization and time management skills
Excellent communication skills
Computer and POS experience
Inventory control procedures and counts
Serving it right certificate is a mandatory
Must be legally authorized to work in Canada to be considered

Why You’ll Love Working with Us

Competitive salary
Paid vacation
Competitive extended health and dental benefits plan
Career development and opportunity for advancement
Full-time, permanent position

Job Type: Full-time

Salary is negotiable DOE

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More about this job

Responsibilities

Manage the daily operations of two liquor stores, including hiring, scheduling, staff training, inventory, receiving, and product storage. Support budgeting and financial planning, set retail and customer service objectives, and improve sales, profitability, and the guest experience.

Requirements

Candidates need at least three years of relevant retail management experience, education in wine, beer, or spirits, and strong customer service, communication, organization, and staff management skills. A Serving It Right certificate, computer and POS experience, inventory control knowledge, and legal authorization to work in Canada are mandatory; the role also requires lifting and moving boxes weighing 20 to 50 pounds.

Skills

Retail Management
Staff Hiring And Scheduling
Employee Reviews
Budgeting
Cost Accounting
Financial Planning
Strategic Planning
Decision Making
Process Improvement
Customer Service
Wine, Beer, And Spirits Knowledge
Sales Growth
Inventory Control
Personnel Evaluation
Receiving And Stock Management
Point-Of-Sale Systems

Benefits

Paid Vacation
Extended Health Benefits
Dental Benefits
Career Development
Advancement Opportunities

Visa sponsorship

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Keywords

Retail Management
Hospitality
Liquor Retail
Wine
Beer
Spirits
Serving It Right Certificate
Customer Service
Staff Management
Hiring
Employee Scheduling
Budgeting
Cost Accounting
Financial Planning
Strategic Planning
Process Improvement
Sales Growth
Inventory Control
Point-Of-Sale Systems
Liquor Laws
Receiving And Storage
Profitability
Guest Experience

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