Jobs in Canada

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Added 4 mins ago
Shift Supervisor - Circle
Fire & Flower Inc.
Saskatoon, SK
Monitor inventory levels, process orders, and ensure accurate stock counts.
Added 33 mins ago
RO
Site IT Specialist
Rubicon Organics™
Delta, BC
- $62,000 to $77,500 CAD / year
- Full-time
Monitor and maintain site infrastructure, including virtualization hosts, database servers, virtual machines, and UPS equipment; perform routine patching, certificate renewals, and approved…
Added 34 mins ago
SM
Storeperson
Stevenson Memorial Hospital
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- Full-time
Monitor inventory levels and identify items requiring replenishment.
Added 34 mins ago
AU
Security Professional
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Victoria, BC
- $21 CAD / hour
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Monitor CCTV, access control, and other security systems as required.
Added 34 mins ago
LH
Job Title Janitor/Maintenance
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
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FR
Senior Site Superintendent
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- $150,000 to $170,000 CAD / year
- Full-time
Monitor workmanship and address deficiencies throughout construction.
Added 34 mins ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.
Added 48 mins ago
RM
Manager - Diagnostic Imaging
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 48 mins ago
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Demand Planning Analyst
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- $75,000 to $95,000 CAD / year
- Full-time
Monitor and analyse demand trends and market changes
Added 48 mins ago
CS
Instructor, Introduction to Psychology (Toronto)
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Toronto, ON
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- Contract
Monitor student understanding, provide helpful feedback and support, and communicate concerns or learner needs to the Circuit Stream team.
Added 48 mins ago
AU
Security Professional
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- $18 CAD / hour
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Monitor CCTV, access control, and other security systems as required.
Added 48 mins ago
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Call for Members of the Sentinel Project Board of Directors
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Toronto, ON
- Full-time
Adopt, amend, or repeal the by-laws of the Sentinel Project and monitor the Sentinel Project’s compliance with those by-laws and with its statutory and fiduciary obligations
Added 48 mins ago
SM
Manager, Finance, Performance & Analytics
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- Full-time
Monitor and analyze clinical activity, service utilization, and operational metrics to identify trends, risks, opportunities, and resource requirements.
Added 48 mins ago
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REQ26-142 - Prevention supervisor
Glencore Canada
Quebec, QC
- Full-time
Establish and adjust priorities based on risks, operational needs, and legal and corporate requirements, and monitor prevention plans.
Added 48 mins ago
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Operational Support Specialist
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Markham, ON
- Full-time
…accounts, coordinate inventory management with support teams, and monitor threshold levels of Customer Supplied Product…
Added 48 mins ago
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Applications Architect - Senior
Russell Tobin
Toronto, ON
- $96.15 CAD / hour
- Full-time
…cross-platform application in a large and distributed environment, monitor the whole system, understand all interactions between components on a given level of abstraction, as well as to…
Added 48 mins ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Monitor and respond to social media comments, messages, and online inquiries.
Added 48 mins ago
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Internal Auditor - Technology Audit & Data Analytics
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
Monitor and validate management action plans to ensure timely implementation of audit recommendations
Added 49 mins ago
SF
Machine Operator - Ovenroom - Night shift
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Guelph, ON
- Full-time
Operators measure ingredients following a recipe, maintain records of material used and monitor machines for faults. Assemble, disassemble, and clean tooling as required while keeping the…
Added 1 hour ago
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AI Solutions Lead
TransAlta
Calgary, AB
- Full-time
Monitor the evolving AI landscape and identify new technologies and approaches that could create value for the organization.
Added 1 hour ago
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BIM Coordinator – HaLRT
SYSTRA
Toronto, ON
- $70,000 to $100,000 CAD / year
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Monitor progress of coordinated models and support resolution of BIM-related risks impacting cost, schedule, or quality.
Added 1 hour ago
NY
Dietitian - Health Disciplines, FTT (J1126-0160)
North York General Hospital
Toronto, ON
- Temporary
Document written assessments and progress notes on patient health records; monitor, reassess and evaluate for optimal outcomes, which are communicated to other health care team members, as…
Added 1 hour ago
FH
Server Assistant, Notch8 - Seasonal/Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
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Full availability throughout the seasonal contract period, including evenings, weekends, statutory holidays, and rotating shifts as required
Added 1 hour ago
UO
International Delegations Specialist
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Added 1 hour ago
B
Director, Asset & Wealth Management, Portfolio Management
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Toronto, ON · FCP
- Full-time
Monitor regulatory, industry, and market developments affecting the portfolio and proactively adjust underwriting assumptions, monitoring priorities, and risk recommendations.

Process Excellence Lead

Toronto, ON, Canada

The salary range for this role is between $110K - $140K CAD, and $125K - $150K USD for manager. $65K - $100K CAD, and $85K - $115K for senior associate. · Full-time

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Job details

Pay: The salary range for this role is between $110K - $140K CAD, and $125K - $150K USD for manager. $65K - $100K CAD, and $85K - $115K for senior associate.
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description

Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems.

To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way.

Job Description

The Process & Delivery Excellence Senior Associate/Manager is a hands on individual contributor responsible for executing the implementation, standardization, performance monitoring, and continuous improvement of global immigration delivery processes. The role applies lean six sigma and other structured process excellence methodologies to translate global delivery priorities into practical ways of working, service expectations, process documentation, and measurable operational improvements.

Working closely with Process & Delivery Excellence leadership, Territory teams, Platform, Product, Data, and Client Transition & Onboarding teams, the role delivers initiatives that improve service quality, SLA performance, process adoption, compliance, and operational consistency across the global delivery model. The role focuses on execution, analysis, implementation, measurement, and operational enablement rather than ownership of global process strategy, governance, or service delivery standards.

Key Responsibilities Include But Not Limited To

Process Improvement & Optimization

Support delivery of process improvement initiatives across the immigration service line.
Analyze workflows to identify inefficiencies, bottlenecks, rework, duplication, and process variation.
Apply Lean Six Sigma, DMAIC, root-cause analysis, and other structured continuous improvement methodologies to improve service delivery effectiveness.
Translate improvement opportunities into defined problem statements, improvement plans, measurable outcomes, and sustained operational changes.
Support implementation of process changes designed to improve quality, efficiency, consistency, and scalability.
Execute approved process changes designed to improve quality, efficiency, consistency, and scalability.
Track and measure outcomes from improvement initiatives to ensure benefits are realized.

Service Performance & SLA Improvement

Monitor operational performance against established service expectations and SLA targets.
Support analysis of missed SLAs, delays, rework, and operational exceptions.
Identify trends and recurring performance issues requiring process improvements.
Partner with operational teams to implement corrective actions and sustainable improvements.
Assist with development and reporting of operational performance measures.

Process Documentation & Standardization

Create and maintain process maps, SOPs, playbooks, workflows, and supporting documentation.
Support implementation of standardized processes across territories.
Ensure process changes are clearly documented, communicated, and embedded into delivery teams.
Assist with governance activities designed to monitor process adherence and consistency.
Support ongoing maintenance of operational process documentation.

Data Analytics & Performance Insights

Use operational data to identify trends, issues, risks, and improvement opportunities.
Partner with Data Analytics teams to support performance measurement and reporting.
Track metrics such as cycle time, throughput, quality performance, SLA adherence, and process compliance.
Support development of dashboards and performance reporting materials.
Provide insights that help prioritize improvement initiatives and resource allocation decisions.

Cross-Functional Collaboration

Partner with Process & Delivery Excellence, Operations, Platform, Product, Data, and Client Transition teams.
Support alignment between operational processes and technology-enabled workflows.
Facilitate process design sessions, root-cause analysis, operational reviews, and structured improvement workshops
Manage the execution of assigned improvement initiatives and ensure agreed follow-up actions are completed.
Support implementation activities across multiple stakeholder groups.

Change Management & Adoption

Support successful implementation of process changes across operational teams.
Develop supporting guidance, training materials, and adoption tools.
Gather stakeholder feedback regarding new processes and ways of working.
Help identify adoption barriers and support mitigation activities.
Monitor sustainability of implemented improvements and recommend follow-up actions.

Experience & Profile

Required Qualifications

Experience in process excellence, continuous improvement, operational excellence, service delivery, immigration operations, or a related professional services environment.
Lean Six Sigma Black Belt certification.
Demonstrated experience independently leading complex process improvement initiatives from problem definition through implementation and benefits measurement.
Strong understanding of workflow design, process documentation, operational controls, and service delivery.
Proficiency in Lean Six Sigma tools, including DMAIC, process mapping, root-cause analysis, value-stream analysis, and performance measurement.
Ability to analyze operational data and identify practical opportunities for improvement.
Experience working across global and matrixed stakeholder groups and functions.
Strong communication, facilitation, and stakeholder management skills.
Strong analytical and problem-solving capability with attention to detail.
Ability to prioritize multiple initiatives and manage competing deadlines.
Experience working within a professional services, operations, or technology-enabled environment.

Preferred Qualifications

Advanced experience applying Lean Six Sigma methodologies within a global, matrixed, or professional services environment.
Experience within immigration, global mobility, compliance, or another regulated operational environment.
Experience developing SOPs, process maps, service standards, operational controls, and ways-of-working documentation.
Experience with operational reporting, performance dashboards, SLA metrics, and process analytics.
Experience supporting workflow automation, digital transformation, AI-enabled solutions, or operational technology platforms.
Experience supporting global process adoption, training, and change enablement.

Additional Information

This is a regular, full-time role
This is a hybrid role.
Location: New York, London, Toronto. This is a global role so other locations are open, but locations near a Vialto office are preferred.
The salary range for this role is between $110K - $140K CAD, and $125K - $150K USD for manager. $65K - $100K CAD, and $85K - $115K for senior associate. Individual salaries are based on education, geographic location, and alignment to the market data.

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process

Apply on LinkedIn About employer

More about this job

Responsibilities

Execute and measure process improvement initiatives across global immigration delivery, using structured methodologies to improve service quality, efficiency, consistency, and SLA performance. Develop and maintain process documentation, analyze operational data, collaborate across teams, and support implementation, adoption, and sustainability of process changes.

Requirements

Requires a Lean Six Sigma Black Belt and demonstrated experience independently leading complex process improvement initiatives through implementation and benefits measurement. Candidates should have strong process analysis, workflow design, communication, and stakeholder management skills, with experience in global or matrixed operations; immigration or global mobility experience is preferred.

Skills

Lean Six Sigma
Process Improvement
Continuous Improvement
DMAIC
Root-Cause Analysis
Process Mapping
Value-Stream Analysis
Workflow Design
Operational Data Analysis
Performance Measurement
SLA Management
Process Documentation
Change Management
Stakeholder Management
Facilitation
Operational Excellence

Visa sponsorship

Not detected in the job text

Keywords

Lean Six Sigma Black Belt
DMAIC
Process Excellence
Continuous Improvement
Operational Excellence
Immigration Operations
Global Mobility
Process Mapping
Root-Cause Analysis
Value-Stream Analysis
Workflow Design
Standard Operating Procedures
Process Documentation
Service-Level Agreements
Operational Controls
Performance Dashboards
Operational Analytics
Cycle Time
Throughput
Quality Performance
Process Compliance
Change Management
Training Materials
Workflow Automation
Digital Transformation
AI-Enabled Solutions
Technology Platforms
Professional Services

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Jobs in Canada