Receptionist
- Victoria, BC, Canada
$22 to $23 CAD / hour · Full-time
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Job details
- Pay
- $22 to $23 CAD / hour
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Carson Automotive Group requires a full time Call Centre Receptionist with a friendly, cheerful and outgoing personality to join our quality team. This position will be located at one of our Victoria Dealership locations (TBD upon hiring).
The primary responsibility of this position is to professionally answer, qualify, and direct incoming dealership calls to the appropriate departments or personnel.
The successful candidate will have excellent communication and active listening skills, a courteous and professional telephone manner, and the ability to accurately identify callers’ needs to ensure accurate and efficient call routing. Additional responsibilities include greeting customers, providing general assistance, and directing visitors to the appropriate staff or departments to ensure a welcoming and positive customer experience. Previous call centre or reception experience would be an asset.
This position requires flexibility and willingness to work rotating hours and days between our five Greater Victoria locations. This position works in office 5 days per week, with workdays varying from Monday to Sunday and scheduled shifts varying between the hours of 7:00am and 7:30pm.
This position offers top industry remuneration, medical, dental, life insurance and pension plan (benefits commence upon completion of a waiting period).
It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!
More about this job
Responsibilities
The receptionist is responsible for professionally answering, qualifying, and routing incoming dealership calls to the appropriate departments. Additionally, they will greet customers, provide general assistance, and direct visitors to ensure a positive customer experience.
Requirements
The ideal candidate should possess excellent communication and active listening skills with a professional telephone manner. Previous call centre or reception experience is considered an asset, and the candidate must be flexible to work rotating shifts between Monday and Sunday.
Skills
- Communication
- Active listening
- Telephone manner
- Customer service
- Call routing
- Reception
- Data entry
- Problem solving
- Interpersonal skills
Benefits
- Medical
- Dental
- Life insurance
- Pension plan
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Retail
Keywords
- Receptionist
- Call Centre
- Customer Experience
- Dealership
- Communication
- Active Listening
- Telephone Manner
- Call Routing
- Customer Service
- Administrative
- Full Time
- Rotating Shifts
- Victoria
- Automotive