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Added 11 mins ago
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Victoria’s Secret & Co.

Selling Associate-Metropolis at Metrotown VS

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Who are we?

Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria’s Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Our Mission

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Position Overview: Selling Associate

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

40% Associate Discount
Free Mental Health (EAP) benefits for you and those who live with you
Free Product
Flexible Schedule
Competitive Pay

Key Responsibilities

When assigned to the sales floor:

Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales

When Assigned To The Cash Wrap

Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and “go-backs”

When Assigned To Processing And Replenishment

Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

When Assigned To Floorset Activity

Executes floorset proficiently
Understands and adheres to brand standards
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria’s Secret are responsible for:

Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
Building loyalty through our Rewards Program
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Minimum Salary: $19.00

Maximum Salary: $22.15

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Exhibits an authentic desire to exceed the customer’s expectations
Proven ability to meet or exceed goals preferred
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hires individuals authorized for employment in Canada.

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More about this job

Responsibilities

Drive store sales by engaging customers, providing knowledgeable service and bra-fitting assistance, and encouraging additional purchases. Process transactions, replenish and prepare merchandise, maintain store standards, support floorset activities, and contribute to loss prevention and a safe, welcoming environment.

Requirements

Candidates should demonstrate a genuine desire to exceed customer expectations, urgency, resilience, a competitive yet team-focused approach, and willingness to learn and take on responsibility. Schedule flexibility for evenings, weekends, holidays, and non-business hours is required, along with the ability to lift and carry up to 40 pounds and frequently bend, stretch, walk, and stand for extended periods.

Skills

Customer Service
Retail Sales
Product Knowledge
Bra Fitting
Point-of-Sale Transactions
Upselling
Merchandise Processing
Replenishment
Visual Merchandising
Loss Prevention
Teamwork
Communication
Resilience
Time Management
Flexibility

Benefits

Associate Discount
Employee Assistance Program
Free Product
Flexible Schedule
Competitive Pay

Visa sponsorship

Not detected in the job text

Keywords

Retail
Victoria's Secret
PINK
Customer Service
Sales Growth
Bra Fitting
Product Knowledge
Point Of Sale
Upselling
Promotions
Cash Wrap
Merchandise Processing
Replenishment
Back Room Operations
Floorset Execution
Visual Merchandising
Markdowns
Loss Prevention
Shrink Reduction
Rewards Program
Store Housekeeping
Workplace Safety
Lingerie
Fragrance
Body Care

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