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Added 8 mins ago
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Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Specialist I. The Power Systems Specialist is responsible for providing technical and engineering support for field work, and office work…
Added 8 mins ago
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Business Continuity Specialist
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
Current ENMAX employees are encouraged to apply through their internal Workday access.
Added 8 mins ago
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Senior Specialist, Network Operations (Incident Control)
Metrolinx
Canada
- Full-time
The NOC Incident Control team is seeking a Senior Specialist to coordinate and support incident response activities across the Metrolinx operating network. This role is responsible for…
Added 8 mins ago
BT
Accounting Technician
Baker Tilly Canada
Flin Flon, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 mins ago
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Marketing Analytics Specialist (GA4 Expert)
Stacktics
Toronto, ON
- Full-time
The Marketing Analytics Specialist will be responsible for supporting client stakeholders and collaborating with internal teams on all Stacktics’ deliverables. The individual will use their…
Added 23 mins ago
Customer Service Specialist
Univar Solutions
Edmonton, AB
Reporting to the CS Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point…
Added 23 mins ago
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Strategist, Shopping & Marketplace (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist owns multiple client engagements in the $15K–$30K+ retainer range, directs Specialist execution, and contributes to the methodology that scales across the practice.
Added 23 mins ago
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Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist owns multiple client engagements in the $15K–$30K+ retainer range, directs Specialist execution, and contributes to the methodology that scales across the practice.
Added 23 mins ago
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Patient Care Specialist-4
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 23 mins ago
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Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Recognized structural engineering specialist, preferably in the nuclear industry, with experience acting as a technical authority and interfacing with internal and external stakeholders.
Added 23 mins ago
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Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Recognized structural engineering specialist, preferably in the nuclear industry, with experience acting as a technical authority and interfacing with internal and external stakeholders.
Added 24 mins ago
HA
Safety Specialist
Harbour Air
Vancouver, BC
- Full-time
Harbour Air is looking for a Specialist, Safety to provide specialized expertise and coordination across our Safety Management System (SMS) and corporate safety programs. You'll lead…
Added 24 mins ago
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Quality Assurance & Improvement Manager (Supported Living Quality Lead) – Adults (CQC)
Unidad Educativa Bilingüe Delfos
Windsor, ON
- Internship
Demonstrable experience delivering internal QA activity (audits/inspections/reviews) and supporting services with robust action plans
Added 24 mins ago
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Learning Design Specialist (12 Month Contract)
Longo's
Vaughan, ON
- Contract
…experiences, and helping others grow? Join us as a Learning Design Specialist and create impactful learning programs that build capability, enhance performance, and support Team Member…
Added 24 mins ago
BC
IT & Systems Specialist
Bear Creek Developments
Melbourne, QC
- Full-time
…growth and modernization and investing in building stronger internal systems and processes to improve efficiency, accountability, and service to our…
Added 38 mins ago
SI
Implementation & Training Specialist
Sofvie Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during…
Added 38 mins ago
IS
Inside Sales - Academic Intake Specialist
IHE School - Interior Heavy Equipment Operator School
Calgary, AB
- Full-time
As we continue to grow across Canada, we are seeking motivated, relationship-driven individuals to join our Enrollment Team as an Academic Intake Specialist (AIS).
Added 38 mins ago
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Investigation Specialist
Iceberg Finance Group
Toronto, ON
- Full-time
Join Our Team: Account Investigation Specialist
Added 39 mins ago
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B2B Inside Sales / Customer Service Rep
Express Employment Professionals - Red Deer, AB
Lacombe, AB
- Full-time
We are recruiting on behalf of a growing electronics manufacturing client in Lacombe, Alberta for an experienced Customer Service & Sales Specialist.
Added 39 mins ago
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Yardi Specialist
Gestion Zagora
AB · Edmonton, AB
- Full-time
The Yardi Specialist will act as the company's internal Yardi expert and will be responsible for supporting, maintaining, and optimizing the platform across our organization.
Added 39 mins ago
GZ
Yardi Specialist
Gestion Zagora
Toronto, ON
- Full-time
The Yardi Specialist will act as the company's internal Yardi expert and will be responsible for supporting, maintaining, and optimizing the platform across our organization.
Added 39 mins ago
TH
Loss Prevention Specialist Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 39 mins ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 39 mins ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 39 mins ago
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SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Ottawa, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…

Vidir Solutions Inc.

Technical Support Specialist (Bilingual Spanish Speaking)

Arborg, MB, R0C 0A0, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Jun 15, 2026

Original job description

Vidir Solutions Inc., Elevating Careers and Community

“We rise by lifting others” – Robert Ingersol

Working at Vidir is about more than just being an employee; we work hard and we genuinely care about others while we do it. We encourage continuous growth, diversity, and lifting others up. We live by the Code of Vidir HEROICS, our shared set of values and the way they shape our decisions and actions to turn every day into an epic opportunity to elevate to the next level. At Vidir, you’re part of the family and this is our family culture.

What makes a Vidir Hero? Someone who sets and achieves goals, sees creative solutions, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect precision weld or designing the next dynamic solution in automated material handling, our team members know that what they are doing every day is helping someone else be successful as well. With world class automation products in every industry and in over 45 countries across the globe, Vidir offers you a chance to be innovative and to set and achieve high standards in your career as you advance at one of Canada’s Top Small and Medium Business Employers. As one of Manitoba’s Top Employers a career at Vidir will help you find meaning in Mondays!

Our mission is to “Make the world’s products safely accessible”. We are looking for caring, curious, creative individuals, who are continuously growing to join our team of Vidir Hero’s.

The Opportunity:

Level up your career as a: Technical Support Specialist – 2 (Bilingual Spanish Speaking)

As a Technical Support Specialist – 2, you will provide advanced technical support to customers and work closely with the Technical Support team to resolve complex issues, strengthen support processes, and help mentor Technical Support Specialist – 1 team members. This role plays an important part in maintaining strong customer satisfaction and ensuring technical issues are resolved efficiently and professionally. Spanish-speaking ability is considered an asset, as this role may support customers and partners in Spanish-speaking markets.

This is a hands-on, customer-facing support role. It is not an IT helpdesk position.

Your day-to-day involves diagnosing mechanical and electrical issues, walking customers through solutions, and coordinating with internal teams when needed to ensure timely resolutions.

Responsibilities:

“The World needs more of who you were made to be.” – Joanna Gaines

Provide advanced technical support to customers by diagnosing and resolving complex technical issues through phone, email, video call, or onsite support when required, including supporting Spanish-speaking customers when needed.
Use troubleshooting tools and methods to test solutions and support efficient technical problem resolution.
Identify opportunities to improve technical support processes, procedures, and standards.
Mentor and train Technical Support Specialist – 1 team members by sharing knowledge, providing guidance, and supporting skill development.
Escalate unresolved or critical technical issues to the appropriate leader while ensuring clear and timely communication.
Collaborate with product development teams by providing feedback on product features, functionality, usability, and customer needs.
Demonstrate accountability under Vidir’s Risk Management System and Continuous Improvement Programs while leading by example.

Travel Requirements

Occasional travel to customer sites is required to provide onsite technical support or perform repairs. Candidates must hold a valid Class 5 Driver’s License and have a valid Canadian passport with the ability to travel internationally when needed.

“The World needs more of who you were made to be.” – Joanna Gaines

Qualifications

Customer Service Experience – Prior experience in a customer-facing role is strongly preferred. You should be comfortable communicating with a wide range of customers and managing expectations professionally, especially in a support or service environment.
Troubleshooting Experience (Non-IT) – Hands-on experience diagnosing and resolving mechanical and electrical issues related to HMI (Human-Machine Interface) systems and machine components. This role does not involve IT support or computer network troubleshooting. Understanding machinery function and physical interfacing is key.
ERP System Knowledge – Experience using Enterprise Resource Planning (ERP) software, such as SAP, Microsoft Dynamics, or similar, is an asset. You’ll use these tools to log service requests, track customer history, and manage workflow.
Strong Communication Skills – Excellent verbal and written communication skills are essential. You must be able to clearly explain technical issues to customers with varying levels of understanding and document service interactions accurately.
Spanish-Speaking Ability – The ability to communicate effectively in Spanish is considered an asset and would support customer service in Spanish-speaking markets.
Computer Literacy – Proficiency in using standard office software, including Outlook, Word, and Excel, and the ability to learn and adapt to new programs quickly is essential for success in this role.
2+ years of previous support or customer service experience in industrial automation, vertical storage systems, or a related field; 5+ years is preferred.
Strong technical, analytical, and problem-solving skills, particularly in industrial automation systems.
Valid Class 5 Driver’s License and valid Canadian passport with the ability to travel internationally.
Relevant vocational or skilled trades experience, including but not limited to electrical, welding, or metal fabrication.
Industrial Mechanic Millwright certification, Automation Technician certification, or equivalent credentials are considered assets.

How to Apply

Apply through our website at www.vidirsolutions.com/careers

Please note this is a technical support role focused on mechanical and electrical equipment, not an IT helpdesk or network support position.

Accommodations

Vidir Solutions Inc. is committed to meeting the accessibility needs of all individuals in accordance with The Accessibility for Manitobans Act and the Manitoba Human Rights Code. Should you require accommodation during the recruitment and selection process, please let us know.

Love Where you work – Live where you love:

You lift others every day - now it’s time to take your own growth to the next level! At Vidir, we truly care about your family and well-being. We encourage open conversations about work/life balance and offer flexible options to support you.

We regularly review our salary and benefits to ensure we all rise together. Our benefits include a 95% maternity leave top-up for up to seventeen weeks and up to $1,000 annually for mental health practitioner coverage.

We also offer exciting perks like free tickets to sporting events, financial support for your child’s summer camp, and fun, family-friendly events at venues like aquatic centers, theatres, and recreational facilities - because we believe recognition and celebration are part of a great workplace. Our locations offer a unique opportunity to enjoy more time in nature and less time dealing with traffic and city stress. Curious about where we’re located? Just ask! It’s time to rise together and help manufacture a brighter future with us!

Explore our company and products at www.vidirsolutions.com.

Find out about the Vidir experience at www.youtube.com/watch?v=LpIXnfj6Q8c

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide advanced technical support for mechanical and electrical issues via phone, email, or onsite visits. Collaborate with internal teams to improve processes while mentoring junior team members.

Requirements

Requires 2+ years of experience in industrial automation or related fields and proficiency in troubleshooting mechanical and electrical systems. Candidates must hold a valid driver's license and a Canadian passport for international travel.

Skills

Technical support
Mechanical troubleshooting
Electrical troubleshooting
Customer service
Spanish language
HMI systems
ERP software
Communication
Problem-solving
Industrial automation
Mentoring
Documentation
Analytical skills
Risk management

Benefits

Maternity leave top-up
Mental health practitioner coverage
Sporting event tickets
Financial support for child summer camp
Family-friendly events

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Industrial Automation
Mechanical Troubleshooting
Electrical Troubleshooting
HMI
ERP
SAP
Microsoft Dynamics
Millwright
Automation Technician
Customer Service
Risk Management
Continuous Improvement
Field Service
Preventive Maintenance

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