Inside Sales Representative

JOB DESCRIPTION SUMMARY

The Inside Sales Representative is responsible for actively managing and nurturing leads and opportunities within The Eastern Canada region to support field sales activities and promote exceptional field sales support. This role involves understanding internal & external customer needs, identifying sales opportunities, and collaborating with the field sales team to drive revenue growth.

JOB DESCRIPTION DETAILS

• Develop and cultivate new sales opportunities by effectively managing leads through various channels, including lead follow-up, outbound calls, and emails.
• Conduct thorough analysis of customer needs and requirements to identify potential opportunities for Viega products and services.
• Route qualified leads to the appropriate team member for further development and closure, ensuring seamless coordination between inside and field sales teams.
• Drive sales closure and achieve quarterly sales objectives by effectively managing the sales pipeline and leveraging opportunities for revenue growth.
• Conduct extensive research on target accounts, identify key decision-makers, and generate interest in Viega offerings.
• Maintain and expand the database of prospects within assigned territories, ensuring accurate and up-to-date records of all interactions and opportunities.
• Collaborate closely with field sales representatives to build and nurture the sales pipeline, providing support and assistance as needed to drive successful deal closures.
• Perform other duties as required or assigned to support overall sales objectives and organizational goals.
• Performs other duties as required or assigned.

Knowledge, Skills and Abilities

• Proficiency in SAP, Microsoft Word/Excel, PowerPoint, Business Warehouse, and Customer Relations Management software.
• Exceptional customer service skills with the ability to understand and address customer needs effectively.
• Bilingual, French/ English
• Strong problem-solving and analytical skills, with the ability to identify and capitalize on sales opportunities.
• Excellent organizational and communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively in a fast-paced sales environment.
• Proficient in business mathematics and data analysis techniques.
• Ability to work independently with minimal supervision while also collaborating effectively with cross-functional teams.

Education, Certification/License & Work Experience

• 2-4 years related customer service and sales experience

Equivalent combinations of education and experience may be considered.

Total Rewards Package:

Compensation

• Base: $58,000-72,000 CAD annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
• Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance.

Canadian Benefits

• Extended Health, Dental, and Vision benefits, including prescription drug coverage with fertility medication support.
• Group Registered Retirement Savings Plan (RRSP) with up to a 7.5% total employer contribution, including an automatic 3% company contribution plus a competitive tiered match.
• Wellness support through an Employee and Family Assistance Program (EFAP), including confidential counseling, wellness resources, and work-life support services.
• Medical Second Opinion services, providing access to expert healthcare consultations for complex or serious medical conditions.
• 14 company holidays + 2 paid Volunteer days
• Paid Vacation and Sick Time
• Employer-paid Short- and Long-Term Disability coverage.
• Employer-paid Life Insurance, Survivor Benefits, and AD&D insurance.

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other positions we have in the future.