Inside Sales Representative- East Canada
- St. John's, NL, Canada
- Greater St. John's Metropolitan Area, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2-4 years related customer service and sales experience
- Posting language
- English
- Posted
Original job description
Job Description Summary
The Inside Sales Representative is responsible for actively managing and nurturing leads and opportunities within The Eastern Canada region to support field sales activities and promote exceptional field sales support. This role involves understanding internal & external customer needs, identifying sales opportunities, and collaborating with the field sales team to drive revenue growth.
Job Description Details
- Develop and cultivate new sales opportunities by effectively managing leads through various channels, including lead follow-up, outbound calls, and emails.
- Conduct thorough analysis of customer needs and requirements to identify potential opportunities for Viega products and services.
- Route qualified leads to the appropriate team member for further development and closure, ensuring seamless coordination between inside and field sales teams.
- Drive sales closure and achieve quarterly sales objectives by effectively managing the sales pipeline and leveraging opportunities for revenue growth.
- Conduct extensive research on target accounts, identify key decision-makers, and generate interest in Viega offerings.
- Maintain and expand the database of prospects within assigned territories, ensuring accurate and up-to-date records of all interactions and opportunities.
- Collaborate closely with field sales representatives to build and nurture the sales pipeline, providing support and assistance as needed to drive successful deal closures.
- Perform other duties as required or assigned to support overall sales objectives and organizational goals.
- Performs other duties as required or assigned.
- Proficiency in SAP, Microsoft Word/Excel, PowerPoint, Business Warehouse, and Customer Relations Management software.
- Exceptional customer service skills with the ability to understand and address customer needs effectively.
- Strong problem-solving and analytical skills, with the ability to identify and capitalize on sales opportunities.
- Excellent organizational and communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively in a fast-paced sales environment.
- Proficient in business mathematics and data analysis techniques.
- Ability to work independently with minimal supervision while also collaborating effectively with cross-functional teams.
- 2-4 years related customer service and sales experience
Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other positions we have in the future.
Compensation
Total Rewards Package:
- Base: $58,000-72,000 CAD annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
- Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance.
- Extended Health, Dental, and Vision benefits, including prescription drug coverage with fertility medication support.
- Group Registered Retirement Savings Plan (RRSP) with up to a 7.5% total employer contribution, including an automatic 3% company contribution plus a competitive tiered match.
- Wellness support through an Employee and Family Assistance Program (EFAP), including confidential counseling, wellness resources, and work-life support services.
- Medical Second Opinion services, providing access to expert healthcare consultations for complex or serious medical conditions.
- 14 company holidays + 2 paid Volunteer days
- Paid Vacation and Sick Time
- Employer-paid Short- and Long-Term Disability coverage.
- Employer-paid Life Insurance, Survivor Benefits, and AD&D insurance.
Brad Kerwin
More about this job
Responsibilities
Manage and develop leads and sales opportunities across Eastern Canada through follow-up, outbound calls, email outreach, account research, and customer needs analysis. Coordinate with field sales representatives, maintain accurate prospect records, and manage the sales pipeline to support deal closure and quarterly revenue objectives.
Requirements
Requires 2–4 years of related customer service and sales experience, with equivalent combinations of education and experience considered. Candidates should be proficient with SAP, Microsoft Office tools, Business Warehouse, and CRM software, and demonstrate strong customer service, analytical, organizational, communication, and multitasking abilities.
Skills
- Lead Management
- Inside Sales
- Customer Service
- Sales Pipeline Management
- Lead Generation
- Outbound Calling
- Email Outreach
- Customer Needs Analysis
- Sales Opportunity Identification
- Account Research
- Prospect Database Management
- Sales Collaboration
- SAP
- Microsoft Word
- Microsoft Excel
- PowerPoint
Benefits
- Extended Health Insurance
- Dental Insurance
- Vision Insurance
- Prescription Drug Coverage
- Fertility Medication Support
- Employee and Family Assistance Program
- Medical Second Opinion Services
- Company Holidays
- Paid Volunteer Days
- Paid Vacation
- Paid Sick Time
- Short-Term Disability Coverage
- Long-Term Disability Coverage
- Life Insurance
- Survivor Benefits
- Accidental Death and Dismemberment Insurance
- Discretionary Annual Bonus
Visa sponsorship
Not detected in the job text
Hiring contact
Brad Kerwin
Categories
- Sales
- Customer Service & Support
- Construction
Keywords
- Inside Sales
- Eastern Canada
- Lead Management
- Lead Follow-Up
- Outbound Calls
- Email Outreach
- Customer Needs Analysis
- Sales Opportunities
- Viega Products and Services
- Lead Qualification
- Field Sales
- Sales Pipeline
- Quarterly Sales Objectives
- Revenue Growth
- Target Account Research
- Decision-Maker Identification
- Prospect Database
- SAP
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Business Warehouse
- Business Mathematics
- Data Analysis
- Customer Service
- Construction