Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
MECHANICAL DESIGNER
Laframboise Groupe
Long Sault, ON
Full-time
At LGL, we prioritize collaboration, innovation, and professional development. Our team members are valued contributors, empowered to lead, improve, and excel. We offer competitive…
Added 13 mins ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 13 mins ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 13 mins ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 13 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a highly experienced Senior Program Manager to lead and support digital health, EHR modernization, and provincial strategic clinical initiatives. The ideal candidate will…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a highly experienced Senior Program Manager to lead and support digital health, EHR modernization, and provincial strategic clinical initiatives. The ideal candidate will…
Added 13 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a highly experienced Senior Program Manager to lead and support digital health, EHR modernization, and provincial strategic clinical initiatives. The ideal candidate will…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Timmins, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Moncton, NB
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Moncton, NB
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Calgary, AB
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Thunder Bay, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Saskatoon, SK
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Toronto, ON
Full-time
Solve complex engineering challenges by developing practical, cost-effective design solutions that support resilient communities and sustainable infrastructure.
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Dartmouth, NS
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Toronto, ON · Etobicoke, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Toronto, ON
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Electrical and Controls Drafter/Designer, Power Generation
WSP in Canada
Dartmouth, NS
Full-time
Step into a role where your technical expertise helps shape energy systems across Canada. From emerging low‑carbon initiatives to major facility design, you’ll contribute to projects that…
Added 13 mins ago
Administrative Assistant (Front Desk Reception)
East Penn Canada
Courtice, ON
Full-time
The Administrative Assistant (Front Desk Reception) is responsible for creating a positive and professional first impression for East Penn Canada by welcoming visitors, directing incoming…
Added 13 mins ago
Practicum Instructor
MaKami College
AB · Edmonton, AB
Full-time
…MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work…
Added 13 mins ago
Senior Accountant
Emterra Group
Surrey, BC
Full-time
With customer service and safety as our focus, we are looking for an energetic and driven professional to support our growing company and play a crucial role in waste diversion and the…

VIMY HR Consulting

Customer Experience Manager

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Experience: 5+ years of experience in office management, administration, or a related leadership role.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our Client, an established Calgary Manufacturing business is searching for a Client Experience Manager. Reporting directly to the President, the Client Experience Manager plays a key leadership role within the Administration department. You’ll oversee customer excellence, providing direct supervision to the client experience team, interacting with the client if warranted, and acting as a liaison between the front office and senior leadership.

This role is central to ensuring the business functions efficiently, the work environment remains organized and professional, and clients receive consistent, high-quality service.

Key Responsibilities

Team Leadership & Office Operations

Lead and support the administrative team, including the Client Experience Specialists and custodial staff, by managing daily coverage, coordinating priorities, and ensuring clear communication across front office functions.
Supervise the Client Experience team to ensure the consistent and high-quality handling of client calls, e-mails and in person inquiries.
Ensure team members receive comprehensive training to capture precise client specifications and ask the appropriate clarifying questions needed to support accurate and efficient production workflows.
Develop and maintain training standards, documentation, and ongoing product knowledge-sharing practices that enhance team capability.
Monitor team performance, provide coaching and support, and foster a customer-focused service culture.
Liaise with internal teams to ensure smooth daily operations.

Administrative Oversight & Coordination

Assist the President with scheduling, documentation, and administrative coordination.
Maintain and improve systems for office supplies, document management, meeting support, and administrative workflows.
Oversee front desk and reception operations to ensure a professional, client-focused experience and resolve guest service issues or facility needs as they arise.
Ensure the overall office is in good order and supplies for the custodial support are ordered and maintained.

Process Improvement & Internal Support

Identify and implement workflow and process improvements to enhance operational efficiency.
Support the development and maintenance of internal checklists, procedures, and documentation as part of broader workflow improvements.
Participate in facility, health and safety, or policy-related activities as needed.

Qualifications

Required:

5+ years of experience in office management, administration, or a related leadership role.
Strong organizational and communication skills.
Exemplary Customer Service skills
Demonstrated ability to lead teams and maintain a service-oriented environment.
Proficiency with Microsoft Office suites, scheduling tools, and workplace technologies.

Preferred:

Experience in manufacturing, design, or distribution environments.
Familiarity with CRM systems, shared inboxes, or workflow tools.
Post-secondary education in Business Administration, Office Management, or a related field.

Apply About employer

More about this job

Responsibilities

Lead the client experience and administrative teams, oversee front desk and office operations, and ensure clients receive consistent, high-quality service. Coordinate administrative support for the President and improve workflows, documentation, training, and internal operations.

Requirements

Requires at least five years of experience in office management, administration, or a related leadership role, along with strong organizational, communication, customer service, and team leadership skills. Microsoft Office proficiency is required; manufacturing, design, or distribution experience, CRM familiarity, and post-secondary education in a related field are preferred.

Skills

Team Leadership
Office Management
Customer Service
Client Experience
Staff Training
Performance Coaching
Communication
Organization
Administrative Coordination
Process Improvement
Workflow Management
Document Management
Scheduling
Microsoft Office
CRM Systems
Manufacturing Operations

Visa sponsorship

Not detected in the job text

Keywords

Client Experience
Customer Service
Manufacturing
Wood Product Manufacturing
Office Management
Administrative Operations
Team Leadership
Client Experience Specialists
Front Desk
Reception
Staff Training
Product Knowledge
Performance Coaching
Scheduling
Microsoft Office
CRM Systems
Shared Inboxes
Workflow Tools
Document Management
Process Improvement
Workflow Coordination
Office Supplies
Facility Support
Health And Safety
Internal Procedures
Distribution

Report this job