Casual Front Desk Administrator
- Lincoln, ON, Canada
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- Posting language
- English
- Posted
Original job description
Vineland Physiotherapy is looking for a friendly, dependable Casual Front Desk Administrator to provide coverage for staff sick days and vacations. Additional hours may become available in January.
This role is ideal for someone who enjoys helping people, stays organized in a busy setting, and has flexibility to cover occasional shifts, sometimes on short notice.
Responsibilities
- Welcome patients and assist with check-in
- Answer phone calls and respond to inquiries
- Schedule appointments and manage bookings
- Process payments and assist with general administrative duties
- Maintain patient confidentiality and a welcoming reception area
Qualifications
- Strong communication and customer service skills
- Reliability, attention to detail, and organizational skills
- Comfort using computers and learning new systems
- Availability for vacation coverage and occasional short-notice sick-day coverage
Familiarity with Jane practice management software is preferred. We’re happy to provide training for someone who picks up new systems quickly and brings a positive, helpful attitude.
More about this job
Responsibilities
Welcome patients, manage check-in, answer phone inquiries, schedule appointments, and process payments. Provide general administrative support while maintaining patient confidentiality and a welcoming reception area.
Requirements
Strong communication and customer service skills, reliability, attention to detail, organization, and comfort using computers and learning new systems are required. Availability for vacation coverage and occasional short-notice sick-day coverage is needed; familiarity with Jane practice management software is preferred.
Skills
- Communication
- Customer Service
- Reliability
- Attention To Detail
- Organization
- Computer Skills
- Appointment Scheduling
- Payment Processing
- Patient Confidentiality
- Adaptability
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Front Desk Administration
- Patient Check-In
- Reception
- Customer Service
- Phone Inquiries
- Appointment Scheduling
- Bookings
- Payment Processing
- Administrative Duties
- Patient Confidentiality
- Vacation Coverage
- Sick-Day Coverage
- Healthcare
- Physiotherapy