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Added 3 mins ago
T
Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 3 mins ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
Stakeholder leadership & partnership Act as a trusted talent advisor to senior business and HR leaders. Build credibility across a complex, matrixed stakeholder environment; navigate…
Added 18 mins ago
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Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC, this…
Added 18 mins ago
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Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 18 mins ago
BU
Vice-Provost, Indigenous Engagement
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Strategic Leadership and Institutional Transformation – Provide leadership for the implementation of Brock's Indigenous Strategic Plan and related institutional priorities. Support the…
Added 32 mins ago
AI
International Trade Compliance Consultant
Apotex Inc.
Toronto, ON · North York, ON
- $72,284 to $101,198 CAD / year
- Full-time
…comprehensive benefits, a pension plan to help you save for retirement and learning and development opportunities, we provide a comprehensive package…
Added 2 hours ago
D
Account Manager, Business
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC · Complexe Desjardins Montréal
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
Added 2 hours ago
D
Personal Finance Advisor, University Graduate
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
An environment conducive to learning and professional development
Added 2 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Supporting employee development, training, quality assurance and continuous learning initiatives;
Added 2 hours ago
OC
Senior ERP Functional Consultant
OERP Canada
Toronto, ON
- Internship
This is a pivotal role where you will serve as a primary client advisor, driving strategic ERP initiatives from conception to completion. You will leverage your extensive Odoo expertise to…
Added 2 hours ago
S
Legal Counsel (Clinical Risk) - Legal Services - Regular Full-Time 2026-18450 (2026-18450)
Sunnybrook
Toronto, ON
- Full-time
Provide strategic legal advice to hospital leadership on patient care, patient safety, quality of care, policy development, and organizational risk.
Added 2 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 2 hours ago
MF
Business Development Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 2 hours ago
MF
Business Development Manager
Mackenzie Financial Corporation
Vancouver, BC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 2 hours ago
MF
Business Development Manager (Asian Services)
Mackenzie Financial Corporation
Vancouver, BC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 2 hours ago
MF
Business Development Manager
Mackenzie Financial Corporation
Montreal, QC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 2 hours ago
MF
Business Development Manager
Mackenzie Financial Corporation
Calgary, AB
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 2 hours ago
VC
Registered Nurse (RN) - Med/Surg - General Surgery
Vancouver Coastal Health
Sechelt, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…(mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a…
Added 3 hours ago
PD
Regional Director - Clinic Support
Passion Dental Group
Calgary, AB
- Full-time
Mentorship & Support – Ongoing guidance and professional development opportunities
Added 4 hours ago
CM
Human Resources Business Partner
Canadian Mental Health Association Simcoe County
Barrie, ON
- Other
The HR Business Partner (HRBP), in accordance with the agency's policies, standards, and guidelines, provides trusted, expert operational HR support to people managers across CMHA Simcoe…
Added 4 hours ago
M
Sales Executive, Cloud & AI
Microsoft
Toronto, ON
- Full-time
As a Sales Executive, Cloud &AI, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 4 hours ago
C
Human Resources Advisor
Co-op
Winkler, MB
- Full-time
The Human Resources Advisor supports Gardenland Co-op's mission, values, and business objectives by providing professional human resources and health and safety support across the…
Added 4 hours ago
B
Wealth Planning Consultant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Provides wealth planning, advanced financial planning, guidance and counsel focused on High Net Worth and Ultra High Net Worth (HNW/UHNW) client segments. Works collaboratively in…
Added 4 hours ago
B
Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals…
Added 4 hours ago
E
Labour Relations Advisor
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Contributes to the development of labour relations best practice learning and support for leadership to promote positive union-management relations

Virgin Media O2

Retail Advisor, 38hrs 6M FTC, Hamilton

Hamilton, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Aug 17, 2026

Original job description

About the Role

As a Retail Advisor, you’ll be the person customers turn to for advice, guidance and solutions, helping them get the most out of the technology that keeps them connected. It’s about more than selling; it’s about building trust, showing empathy and taking ownership to create positive, memorable experiences for our customers. You’ll receive a competitive hourly rate of £13.45.

Day to Day, You’ll:

Help customers choose from our range of products, including mobile phones, tablets, SIMs, accessories, broadband and our TV entertainment packages.
Support customers in finding the right price plan and setup for their lifestyle.
Confidently showcase new and existing technology, demonstrating features like accessibility tools.
Take ownership of customer queries, resolving issues and building trust.
Work with your team to achieve store targets and strong customer satisfaction outcomes.

You’ll be supported from day one. Within your first two weeks, you’ll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction.

You’ll work as part of a close-knit retail team where collaboration, shared success and learning from each other are part of everyday life.

Our Ways of Working

This is a retail role, so flexibility is important. Shifts are worked across store opening hours and may include evenings, weekends and peak trading periods. Shift patterns and working hours will be discussed as part of the recruitment process so expectations are clear from the start.

Accessible, Inclusive and Equitable for All

Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

When you work with us, you’ll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.

Who we are

At Virgin Media O₂, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our retail teams are at the heart of our high street presence, helping customers understand their options and make confident choices.

We’re proud to be named one of the Financial Times Top 500 Best Employers for 2026.

The must haves

To be successful in this role, you’ll bring:

Confidence and strong communication skills.
A genuine passion for delivering great customer experiences.
Resilience and motivation to work towards individual and team targets.
Flexibility to adapt to different customers, products and priorities.
An open mindset and willingness to learn in a fast-paced retail environment.

The other stuff we are looking for

What matters most in this role is mindset. If you’re customer-focused, passionate about technology and keen to build your skills through structured training and support, we’d love to hear from you.

What's in it for you

Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off.

You’ll also have access to:

Discounts on broadband, TV and mobile.
Cycle2Work schemes.
Dental insurance and neurodiversity assessments.
The Virgin Family platform and O₂ Priority.

Next steps

If this sounds like a place where you could belong, we’d love to hear from you.

The next steps are:

Complete our quick online application and assessment.
If successful, have a conversation with one of our friendly recruiters.

We’ll ask about any adjustments you might need and do our best to support you throughout the process. Applications are reviewed throughout the advert window. Any offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.

Summary

Location

Hamilton

Job Family

Retail

Job Type

Full Time

Posted Date

17-Aug-2026

Ref #

75312

Apply About employer

More about this job

Responsibilities

You will assist customers in selecting technology products and services while building trust and providing memorable experiences. Additionally, you will work collaboratively with your team to meet store targets and resolve customer queries effectively.

Requirements

The ideal candidate possesses strong communication skills, a passion for customer service, and the resilience to work toward targets. You must be flexible, open-minded, and willing to learn in a fast-paced retail environment.

Skills

Customer service
Communication skills
Sales
Product knowledge
Technology demonstration
Problem solving
Teamwork
Resilience
Adaptability
Relationship building

Benefits

Bupa healthcare
Wellbeing support
Life cover
Pension
Generous holiday
Birthday off
Discounts on broadband, TV and mobile
Cycle2Work schemes
Dental insurance
Neurodiversity assessments
Virgin Family platform
O2 Priority

Visa sponsorship

Not detected in the job text

Keywords

Retail
Mobile phones
Tablets
Broadband
TV entertainment
Customer experience
Sales targets
Technology
Accessibility tools
Induction training
Retail advisor
Customer support
High street

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