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Added 27 mins ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
Lead ongoing A/B and multivariate testing initiatives across the website.
Added 41 mins ago
VC
Registered Nurse (RN) - Med/Surg - Acute Medicine
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Added 41 mins ago
VC
Registered Nurse (RN) - Med/Surg - Acute Medicine
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Added 56 mins ago
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- Full-time
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Added 1 hour ago
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Interim Lead
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- $22.85 to $28.55 CAD / hour
- Full-time
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to…
Added 2 hours ago
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Canada
- Full-time
Lead Sales That Improve Communication Access and Strengthen Community
Added 2 hours ago
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Business Analyst
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Senior Digital Assets Payments Solution Lead to define and deliver next-generation solutions in tokenized deposits, stablecoins, digital assets,…
Added 2 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Added 2 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced Support Lead to oversee and manage 24/7 production support operations for critical digital assets, tokenized deposits, stablecoin processing, and…
Added 2 hours ago
MD
Sales Operations Manager
Macaloney's Distillery
Victoria, BC
- Full-time
…reporting from start to finish. You report directly to our CEO and lead our Sales Operations…
Added 3 hours ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
Lead fire protection engineering and design projects from concept through completion
Added 3 hours ago
L
Financial Service Representative - LendDirect Office 1507
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Oshawa, ON
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 3 hours ago
PH
Clinical Dietitian, Nutrition and Rehabilitation - BC Cancer - Abbotsford
Provincial Health Services Authority
Abbotsford, BC
- Part-time
Under the general supervision of the Clinical Coordinator as well as clinical direction from the Provincial Program Lead, Nutrition & Rehabilitation, performs clinical, education, community…
Added 3 hours ago
PC
Experienced Talent Acquisition Manager
PwC Canada
Toronto, ON
- Full-time
Lead and contribute to Talent Acquisition and cross-functional projects and transformation initiatives, championing technology, automation and AI to improve recruitment effectiveness
Added 3 hours ago
PC
Experienced Talent Acquisition Manager
PwC Canada
Calgary, AB
- Full-time
Lead and contribute to Talent Acquisition and cross-functional projects and transformation initiatives, championing technology, automation and AI to improve recruitment effectiveness
Added 3 hours ago
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Coordinator, Records Management & Privacy
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- Full-time
Lead the development, implementation, maintenance, and continuous improvement of the County's Records and Information Management Program.
Added 3 hours ago
SH
Loyalty & Guest Feedback Coordinator
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BC · West Vancouver, BC
- Full-time
Cross-functional Collaboration: Ability to effectively lead and participate in cross-functional initiatives, working with internal departments and external partners across various…
Added 3 hours ago
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Senior Manager Cyber Generalist
PwC Canada
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- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 3 hours ago
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Construction Piping Coordinator - HPU - NIGHT SHIFT
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- Contract
Lead construction execution within the assigned area and maintain accountability for safety, quality, productivity, schedule, and turnover performance.
Added 3 hours ago
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Property Project Management Engineer
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Supports the Property Operations project management organization (PMO) with option analysis after a business case and lead project case has been selected
Added 3 hours ago
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Security Officer - 1 FT
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Yorkton, SK
- Full-time
…Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to…
Added 4 hours ago
IS
Engineer-in-Training, Platform Systems
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Dartmouth, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 4 hours ago
S
Post-Doctoral Fellow (SRI) - Biological Sciences - Temporary Full-Time 2026-19135 (2026-19135)
Sunnybrook
Toronto, ON
- Full-time
Be prepared to actively engage in and lead rapid research response to (re) emerging viral pathogens
Added 4 hours ago
UO
Postdoctoral Scholar, Dementia-Inclusive Environments
University of Calgary
Calgary, AB
- $75,000 CAD / year
- Full-time
The Postdoctoral Scholar will lead the development and implementation of a research project evaluating the use and impact of Canada's first dementia-inclusive park, an initiative led by…
Added 4 hours ago
H
Pharm D Masters
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…other departments, hospital personnel, or external groups. Lead practice advancement projects, patient care quality and regulatory compliance initiatives designed to improve medication-use…

Virtusa

Lead Software Engineer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Requirements

Support Lead (Onshore)

Location: PCS CA~TORONTO

Years of Experience: 10-15 Years

Job Summary: We are seeking an experienced Support Lead to oversee and manage 24/7 production support operations for critical digital assets, tokenized deposits, stablecoin processing, and blockchain-enabled payment infrastructure. The ideal candidate will be responsible for ensuring high availability, DLT node health, rapid incident resolution, and strict SLA adherence across multi-tiered financial and tokenization platforms.

Responsibilities

Lead day-to-day production support operations, incident management, and problem management processes for tokenized deposit and payment platforms.
Serve as the primary point of escalation for high-priority production incidents (P1/P2) involving token issuance, wallet custody integrations, or smart contract workflows.
Oversee SLA compliance, transaction failure tracking, root cause analysis (RCA), and remediation for tokenized asset platforms.
Manage shift handovers, on-call support rotas, and cross-location support coordination between onshore and offshore teams for high-availability payment networks.

Mandatory Skills

7+ years of experience in production/application support within Banking, Digital Payments, or Financial Technology domains.
Hands-on background or strong working knowledge of tokenized deposits, digital asset operating models, stablecoins, or DLT/blockchain platforms.
Proficiency with SQL, Unix/Linux shell scripting, and enterprise APM/logging tools (e.g., Splunk, AppDynamics, Dynatrace, Datadog).
Strong ITIL process mastery (Incident, Problem, Change, and Service Request Management).

Preferred Skills

Familiarity with digital wallet architectures, custody solutions, and cross-border payment messaging (e.g., ISO 20022, SWIFT).
Understanding of cloud-hosted infrastructure (AWS/Azure) and containerized service monitoring (Docker/Kubernetes).
Excellent crisis management, stakeholder communication, and cross-functional leadership skills.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
ITIL Foundation or blockchain/fintech certifications are a plus.

Work Experience

10-15Years

Apply About employer

More about this job

Responsibilities

Lead 24/7 production support, incident and problem management for tokenized deposit, digital asset, and payment platforms, including escalation of critical incidents and oversight of SLA compliance. Coordinate on-call rotations and shift handovers across onshore and offshore teams, and drive transaction failure tracking, root cause analysis, and remediation.

Requirements

Requires at least 7 years of production or application support experience in banking, digital payments, or financial technology, with 10–15 years of overall experience specified. Candidates should have knowledge of tokenized deposits, stablecoins, or blockchain platforms; proficiency in SQL, Unix/Linux scripting, monitoring tools, and ITIL processes; and a bachelor's degree in a related field.

Skills

Production Support
Incident Management
Problem Management
Tokenized Deposits
Digital Payments
Stablecoins
Blockchain
Distributed Ledger Technology
SQL
Unix/Linux Shell Scripting
Splunk
AppDynamics
Dynatrace
Datadog
ITIL
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Production Support
24/7 Operations
Incident Management
Problem Management
Change Management
Service Request Management
ITIL
Tokenized Deposits
Digital Assets
Stablecoins
Blockchain
Distributed Ledger Technology
Digital Payments
Payment Infrastructure
Token Issuance
Wallet Custody
Smart Contracts
SQL
Unix/Linux
Shell Scripting
Splunk
AppDynamics
Dynatrace
Datadog
Root Cause Analysis
SLA Compliance
ISO 20022
SWIFT
AWS
Azure

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