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Retail Experience Lead
Fire & Flower Inc.
Morinville, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
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Seasonal Retail Associate - Hourly - Stores
Fossil Group
Richmond, BC
We’re building what’s next at Fossil Group - and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect…
Added 1 min ago
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Associate, Warehouse
Shoppers Drug Mart
Calgary, AB
- Full-time
Inspect shipments for damages, loss, or defects, and notify team lead of findings
Added 1 min ago
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stratford, PE
- Full-time
Commitment to providing exceptional customer service
Added 1 min ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Full-time
Commitment to providing exceptional customer service
Added 1 min ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 min ago
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(CAN) Front End Checkout Team Associate
Walmart
Smiths Falls, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 min ago
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(CAN) Customer Service Manager
Walmart
Goderich, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 min ago
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(CAN) Front End Assistant Manager
Walmart
Pointe-Claire, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 1 min ago
LC
Bakery InStore Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Ottawa, ON
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 1 min ago
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Project Manager - Remediation
YORK1
Concord, ON
- Full-time
- Contract
Provide expertise and guidance on bidding tenders, RFP's, RFQ's and lead the operations team during project execution
Added 1 min ago
ACE Research & Development Technical Support Specialist
ontariotechu
Oshawa, ON
…operating the wind tunnel and other chambers, physical setup of customer properties for testing, supporting vehicle or other related test properties along with a focus on facility…
Added 1 min ago
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Licensed Insurance Sales Agent – Thunder Bay, ON
Allstate
Toronto, ON
- Full-time
Cold Calling, Insurance, Lead Generation, Networking, Outbound Calls
Added 1 min ago
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Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
Lead, coach and develop Accounting Services Specialists.
Added 1 min ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 1 min ago
AR
Restaurant Assistant Manager
A&W Restaurants
Victoria, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 1 min ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 1 min ago
AR
Restaurant Assistant Manager
A&W Restaurants
Revelstoke, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 1 min ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 1 min ago
AR
Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 1 min ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
…restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a…
Added 1 min ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 1 min ago
AR
Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 1 min ago
AR
Food Service Supervisor
A&W Restaurants
AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 1 min ago
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Lifecycle Operations Specialist
SIGA
Saskatoon, SK
- Full-time
Reporting to the Manager of Lifecycle Marketing, this position is responsible for designing, executing, and optimizing customer lifecycle marketing campaigns, customer journeys, and…

Virtusa

Lead Software Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Requirements

Senior Support Analyst (Onshore / Offshore)

Location: PCS CA~TORONTO

Years of Experience: 5+ years for Senior Support Analyst, 2-4 years for Support Analyst

Job Summary: We are seeking a Senior Support Analyst to provide Level 2/Level 3 technical support for core tokenized deposit platforms, ledger data pipelines, and blockchain-based payment networks. The candidate will diagnose complex application issues, analyze DLT node and transaction logs, execute SQL/data fixes, and ensure uninterrupted clearing and settlement of digital asset transactions.

Responsibilities

Perform technical triage, troubleshooting, and L2/L3 issue resolution for tokenized deposit workflows and payment gateway integrations.
Analyze application logs, smart contract execution events, and ledger transaction feeds to identify data discrepancies or stuck transactions.
Conduct Root Cause Analysis (RCA) for recurring production issues across wallet, custody, and token issuance modules, coordinating bug fixes with dev teams.
Monitor scheduled batch clearing jobs, interface pipelines, and API integrations connecting legacy core banking with DLT infrastructure.
Support Change Management execution, post-deployment validations, and smart contract/application upgrades.
Mentor junior support analysts and author standard operating procedures (SOPs) for digital asset system support.

Mandatory Skills

5+ years of experience in L2/L3 application support within Banking, Transaction Banking, or Digital Payment platforms.
Solid technical understanding of DLT/blockchain fundamentals, token issuance lifecycles, and digital wallet integrations.

Preferred Skills

Scripting capability in Python or Bash for operational automation and health checks.
Knowledge of stablecoin ecosystem architectures, on/off-ramp mechanisms, and cross-border payment flows.
Exposure to cloud-deployed banking microservices (AWS, Azure, GCP).

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.

Work Experience

10-15Years

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for tokenized deposit platforms, ledger pipelines, and blockchain-based payment networks, including troubleshooting transaction issues and analyzing logs and data. Perform root cause analysis, monitor clearing and integration processes, support changes and upgrades, and mentor junior analysts while documenting procedures.

Requirements

Requires at least five years of Level 2/Level 3 application support experience in banking, transaction banking, or digital payments, along with knowledge of blockchain fundamentals, token issuance, and wallet integrations. A bachelor's degree in a relevant technical discipline is required; Python or Bash, stablecoin and cross-border payment knowledge, and cloud platform exposure are preferred.

Skills

L2/L3 Application Support
Banking and Transaction Banking
Digital Payments
Blockchain and DLT
Token Issuance
Digital Wallet Integrations
Technical Troubleshooting
Root Cause Analysis
SQL
Python
Bash
Batch Clearing Jobs
API Integrations
Change Management
Smart Contract Support
Cloud Banking Microservices

Visa sponsorship

Not detected in the job text

Keywords

Level 2 Support
Level 3 Support
Application Support
Banking
Transaction Banking
Digital Payments
Tokenized Deposits
Blockchain
Distributed Ledger Technology
Token Issuance
Digital Wallets
Smart Contracts
Ledger Data Pipelines
SQL
Python
Bash
Root Cause Analysis
Batch Clearing
Payment Gateways
API Integrations
Change Management
Stablecoins
Cross-Border Payments
AWS
Azure
Google Cloud Platform
Microservices
Custody
Clearing and Settlement

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