Find work in Canada.

568,893 jobs across our Canadian network. How we count

Jobs near Toronto, ON

25+ jobs

Within 25 km, plus remote jobs

Email me new jobs Save this search

Added 1 min ago
HE
Marketing Management Trainee
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
Added 1 min ago
HE
Entry level Event Assistant
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
Added 1 min ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Added 1 min ago
SM
Steel Studs & Metal Framing sales professional
Saturn Metal
Toronto, ON
- Full-time
Added 1 min ago
A
Future Opportunities: SR&ED Consultant
Ayming
Toronto, ON
- Full-time
Added 1 min ago
S
Director, Product Marketing, North America - HCM & Payroll
Sage
Toronto, ON
- Full-time
Added 1 min ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Added 1 min ago
A
Future Opportunities: SR&ED Consultant
Ayming
Toronto, ON
- Full-time
Added 31 mins ago
A
Chief Technology Officer
Aimhire
Toronto, ON
- Full-time
Added 31 mins ago
UO
Sessional Lecturer - VPAC16H3S Contracts and Copyright
University of Toronto - Woodsworth College
Toronto, ON
- Contract
Added 32 mins ago
L
Site Administrator, Building Construction
Ledcor
Toronto, ON
- Full-time
Added 46 mins ago
MS
Accounting Analyst
Marberg Staffing
Toronto, ON
- Temporary
Added 46 mins ago
LC
Audit Manager
LEE CHARTERED PROFESSIONAL ACCOUNTANT PROFESSIONAL CORPORATION
Vaughan, ON
- Contract
Added 46 mins ago
A
AML Manager
Altis
Toronto, ON
- $100,000 to $110,000 CAD / year
- Contract
Added 46 mins ago
TA
Warehouse Associate (Afternoon Shift: 11:00AM - 7:30PM)
The Authentic T-Shirt Company® /SanMar Canada
Mississauga, ON
- $20 CAD / hour
- Contract
Added 46 mins ago
TS
Logistics Coordinator
Talent Spring Group
Toronto, ON
- Full-time
Added 46 mins ago
IH
Rural Adult Mental Health and Substance Use Clinician
Interior Health Authority
Toronto, ON
- Internship
Added 46 mins ago
RP
Accounts Assistant
Roylo Partners
Toronto, ON
- Full-time
Added 46 mins ago
BC
Head of Operations
BGone Consultants
Toronto, ON
- Full-time
Added 46 mins ago
TZ
Painter Grade 1
Toronto Zoo
Toronto, ON
- Full-time
Added 46 mins ago
L
Sales Manager Adtech - Toronto
Locala
Toronto, ON
- Other
Added 46 mins ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
Added 1 hour ago
1
Patient Coordinator - Creditview Creek Dental Care
123Dentist
Mississauga, ON
- Part-time
Added 1 hour ago
1
Dental Receptionist - Toronto, Ontario
123Dentist
Toronto, ON
- $20 to $26 CAD / hour
- Full-time
Added 1 hour ago
1
Dental Hygienist - Thornhill Family Smiles - Tuesdays
123Dentist
Vaughan, ON
- $45 to $53 CAD / hour
- Part-time

Virtusa

Lead Software Engineer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Business Analyst - Salesforce Implementations

Location: PCS CA, Toronto

Years of Experience: 10-15 Years

Job Summary: We are seeking a seasoned Business Analyst with over 10 years of experience specializing in Salesforce implementations. The ideal candidate will possess a deep understanding of Salesforce core modules, particularly in Service Cloud, Experience Cloud, and Case Management workflows. This role requires expertise in requirements gathering, process engineering, and Agile methodologies to drive successful project outcomes.

Responsibilities

Lead discovery and grooming workshops to capture functional requirements and write user stories with acceptance criteria.
Map current vs. future-state business processes to identify gaps and opportunities for improvement.
Collaborate with cross-functional teams during Agile sprint planning and backlog grooming sessions.
Define User Acceptance Testing (UAT) strategies and facilitate end-user testing to ensure solutions meet business needs.
Create user training documentation and provide change management support to ensure smooth transitions.
Communicate technical concepts effectively to non-technical stakeholders.

Mandatory Skills

10+ years of experience as a Business Analyst with a focus on Salesforce implementations.
Strong knowledge of Salesforce core modules, including Service Cloud and Experience Cloud.
Proven experience in requirements and process engineering.
Expertise in Agile methodologies and UAT execution.

Preferred Skills

Understanding of AI concepts and AI-driven automation, particularly with Agentforce.
Experience with Generative AI applications in user journeys.
Knowledge of integrating Salesforce solutions with broader enterprise systems in a public sector context.

Qualifications

Bachelor's degree in Business Administration, Information Technology, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.

Apply About employer

More about this job

Responsibilities

Lead discovery and backlog workshops, gather requirements, write user stories, and map current and future business processes. Coordinate Agile collaboration and UAT, develop training materials, support change management, and communicate effectively with non-technical stakeholders.

Requirements

Requires 10 or more years of Business Analyst experience focused on Salesforce implementations, strong knowledge of Service Cloud and Experience Cloud, and expertise in requirements and process engineering, Agile, and UAT. A bachelor's degree in Business Administration, Information Technology, or a related field is specified, along with strong analytical, problem-solving, communication, and interpersonal skills.

Skills

Salesforce
Service Cloud
Experience Cloud
Case Management
Requirements Gathering
Process Engineering
Agile Methodologies
User Acceptance Testing
User Stories
Acceptance Criteria
Business Process Mapping
Change Management
Agentforce
Generative AI
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Cloud
Experience Cloud
Case Management
Business Analysis
Requirements Gathering
Process Engineering
Agile Methodologies
Sprint Planning
Backlog Grooming
User Stories
Acceptance Criteria
Business Process Mapping
Gap Analysis
User Acceptance Testing
End-User Testing
Training Documentation
Change Management
Agentforce
Generative AI
AI-Driven Automation
User Journeys
Public Sector

Report this job