Jobs near Toronto, ON

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Added 8 mins ago
Account Executive (U.S. Skilled Market)
AlayaCare
Toronto, ON
At AlayaCare, our hybrid model includes two designated in-office collaboration days per week, Mondays and Wednesdays
Added 8 mins ago
RB
Trade Support Reconciliation Analyst (12-Month Contract)
Royal Bank of Canada
Toronto, ON
- Full-time
Added 8 mins ago
WT
Specialist, People Operations (12 month contract)
Wealthsimple Technologies
Remote, Canada
- $69,600 to $87,000 CAD / year
- Full-time
- Remote
Added 8 mins ago
WT
Lead, People Systems
Wealthsimple Technologies
Remote, Canada
- $112,000 to $145,000 CAD / year
- Full-time
- Remote
Added 8 mins ago
WT
Senior Software Developer, Complex Accounts
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
Added 8 mins ago
J
Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
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Added 22 mins ago
A
Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
Added 22 mins ago
TS
Early Childhood Assistant
The Salvation Army in Canada
Toronto, ON
- Part-time
Added 22 mins ago
S
Engineering Lead - AI Enablement
Scotiabank
Toronto, ON
- Full-time
Added 22 mins ago
QW
Manager, Partner Success
Q Wealth Partners
Toronto, ON
- Full-time
Added 22 mins ago
H
H&M Sales Advisor - [Location]
H&M
Toronto, ON
- Part-time
Added 22 mins ago
SM
Registered Nurse Cardiac ICU
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Toronto, ON
- Part-time
Must have Current General Class (Practicing) Registration with the College of Nurses of Ontario · BLS Certification is required
Added 22 mins ago
S
Implementation Consultant Professional Services (AI Companies)
Stripe
Toronto, ON
- Full-time
Added 22 mins ago
HC
Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
- Part-time
Added 22 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Added 22 mins ago
SM
Senior Director, Clinical Trials Performance & Head of Operations, SPHERE CRO
St. Michael's Hospital
Toronto, ON
- Full-time
Added 22 mins ago
1
Dental Hygienist - Bloor Dental Clinic - Toronto, ON
123Dentist
Toronto, ON
- $50 to $55 CAD / hour
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Added 22 mins ago
Y
Manager, Partner Success
YouPotential
Toronto, ON
- Full-time
Added 22 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Mississauga, ON
- Part-time
Added 22 mins ago
R-
Team Lead (Part time) - Square One
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
- Part-time
Added 22 mins ago
T
General Labour
TalentWorld
Mississauga, ON
- Temporary
Added 22 mins ago
R-
Temporary Fashion Associate - Square one
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
- Part-time
Added 22 mins ago
LC
Analyst, Inventory
Loblaw Companies Limited
Mississauga, ON
- Full-time
Added 22 mins ago
V
Mainframe Production Support
Virtusa
Toronto, ON
- Full-time
Added 22 mins ago
K
Information Technology Project Manager
Kelly
Toronto, ON
- Contract

Virtusa

Mainframe Production Support

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: Years of Experience: 10-15 Years
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Requirements

Senior IT Support Analyst

Location: PCS CA, Toronto

Years of Experience: 10-15 Years

Job Summary: We are seeking a motivated Senior IT Support Analyst to join our production support team. This role is critical in handling basic issue triage, monitoring, and first-level resolution of Java/.NET-based applications. The IT Support Analyst will serve as the frontline safeguard for our IT ecosystem, ensuring maximum system availability and operational continuity.

Responsibilities

Monitor critical enterprise applications developed in Java, .NET, C#, and Mainframe environments to maintain optimal uptime and operational stability.
Oversee and manage enterprise batch job scheduling across systems using tools such as Autosys and ESP to ensure timely data processing and execution.
Leverage enterprise monitoring platforms including AppDynamics, Splunk, and Power Automate to track overall system health, diagnose anomalous patterns, and analyze log files.
Perform first-level troubleshooting for basic errors, execute quick-turnaround incident resolution, and document end-to-end details within the ticketing system.
Manage incident escalation pathways by routing complex, high-priority issues to L2 support, lead developers, and infrastructure specialists.
Maintain, update, and refine technical runbooks, standard operating procedures, and operational knowledge bases for shift readiness.

Mandatory Skills

Application Health Monitoring (AppDynamics / Splunk) - Advanced
Enterprise Batch Job Scheduling (Autosys / ESP) - Advanced
Application Support (Java / J2EE) - Advanced / Expert
Application Support (.NET / C#) - Advanced / Expert
Mainframe Operational Batch Support - Advanced
Enterprise Incident Management & SLA Tracking - Advanced / Expert

Preferred Skills

Python Scripting
Power BI Data Visualization
DevOps Concepts & Pipelines
Process Automation (Power Automate)
Technical Runbook & Operational Documentation
Cross-Functional Escalation & Coordination

Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.

Work Experience

15-30Years

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More about this job

Responsibilities

Monitor Java, .NET, and mainframe applications and manage enterprise batch scheduling to maintain system availability and timely processing. Troubleshoot and resolve first-level incidents, escalate complex issues, and maintain operational runbooks and documentation.

Requirements

The role calls for 10–15 years of experience in senior IT support, with advanced skills in application monitoring, batch scheduling, Java/J2EE, .NET/C#, mainframe operations, and incident management. A bachelor's degree in Computer Science, Information Technology, or a related field is specified; Python, Power BI, DevOps, and process automation are preferred.

Skills

Application Health Monitoring
AppDynamics
Splunk
Enterprise Batch Job Scheduling
Autosys
ESP
Java
J2EE
.NET
C#
Mainframe Batch Support
Incident Management
SLA Tracking
Python Scripting
Power BI
Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Production Support
IT Support Analyst
Application Monitoring
AppDynamics
Splunk
Autosys
ESP
Enterprise Batch Scheduling
Java
J2EE
.NET
C#
Mainframe
Incident Management
SLA Tracking
Python
Power BI
Power Automate
DevOps
Pipelines
Log Analysis
Troubleshooting
Incident Escalation
Runbooks
Operational Documentation
Ticketing Systems
System Availability
Batch Processing

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Jobs near Toronto, ON