Systems Architect

Sales Force Architect

Location: PCS CA~TORONTO

Years of Experience: 10-15 Years

Job Summary: We are seeking a highly skilled Cloud Architect with over 14 years of Salesforce experience, including a minimum of 3 years in an architectural role. The ideal candidate will have a proven track record in implementing Experience Cloud and Data Cloud solutions, as well as expertise in AI agents and end-to-end case management. This role requires a deep understanding of Salesforce technologies and a passion for delivering innovative solutions.

Responsibilities

• Design and implement Salesforce solutions, focusing on Experience Cloud and Data Cloud architecture.
• Lead and manage end-to-end case management processes, ensuring optimal performance and user experience.
• Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions.
• Mentor and guide junior team members in Salesforce best practices and architectural standards.
• Stay updated with the latest Salesforce features and technologies to drive continuous improvement.
  
  

Mandatory Skills

• 14+ years of Salesforce experience, with at least 3 years as a Salesforce Architect.
• Expertise in Experience Cloud with a minimum of 3 successful implementations.
• Strong knowledge of Data Cloud (Data 360) architecture.
• Experience with Agentforce/AI agents and end-to-end case management.
• Proficient in Lightning Web Components (LWC), Aura, and Apex programming.
  
  

Preferred Skills

• Familiarity with Marketing Cloud Engagement is highly desirable.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Salesforce certifications relevant to the role are a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.