Find work in Canada.

319,131 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Customer Service Representative (Clerk II)
City of Edmonton
AB
Demonstrated proficiency with technology such as Google Applications, Gmail and Internet including searching for information online
Added 24 mins ago
Desktop Support Specialist
Robert Half
Calgary, AB
Contract
The successful consultant will act as a key point of contact for day-to-day IT support, ensuring users receive timely and effective assistance across hardware, software, mobility,…
Added 24 mins ago
Salesforce Consultant
Lane Four
Toronto, ON
Full-time
…having also been recognized as one of the Best Workplaces in Technology for…
Added 24 mins ago
Senior .NET Developer
PlanIT Search
Regina, SK
$60 to $70 CAD / hour
Contract
The qualified consultant will be required to do the following:
Added 40 mins ago
Occupational Therapist
Vision Loss Rehabilitation Canada
Winnipeg, MB
Contract
Acts as a consultant/resource to the professional and service community regarding issues pertaining to children with vision loss including children with additional disabling conditions
Added 40 mins ago
Senior ServiceNow Technical Consultant – ITSM / IRM
Agility IT
Toronto, ON
Contract
Our consulting client is seeking a Senior ServiceNow Technical Consultant with strong hands-on ServiceNow development expertise across ITSM and related platform capabilities. This role…
Added 40 mins ago
Senior Financial Analyst - Contract
The Mason Group - Strategic Search Partners
Toronto, ON
$85,000 to $90,000 CAD / year
Contract
Technology-assisted screening tools including AI may be used during the recruitment process; however, all applications are reviewed by our Consultants.
Added 40 mins ago
Power Platform Technical Consultant
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
Position: Power Platform Technical Consultant
Added 40 mins ago
Senior Implementations Consultant
Dye & Durham Talent Team
Toronto, ON
Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage…
Added 55 mins ago
Sr. Boomi Consultant
OSI Digital
Vancouver, BC
Full-time
Added 55 mins ago
Sr. Boomi Consultant
OSI Digital
Toronto, ON
Full-time
Added 55 mins ago
Wireless Sales Consultant
Staples Inc.
Sherbrooke, QC
Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 55 mins ago
Technicien(ne) de service sur le terrain – Équipements d’inspection des produits
Mettler Toledo
Montreal, QC
Added 1 hour ago
Sr. Consultant, Back End Developer- Java/Microservices/System Design
CIBC
Toronto, ON
Full-time
The Sr. Consultant, Back End Developer- Java/Microservices/System Design is responsible for leading the functional design and development of application systems across all technologies and…
Added 1 hour ago
Occupational Therapist
Vision Loss Rehabilitation Canada
Winnipeg, MB
Contract
· Acts as a consultant/resource to the professional and service community regarding issues pertaining to children with vision loss including children with additional disabling conditions.
Added 1 hour ago
Senior Salesforce Consultant (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
Additional Salesforce certifications, particularly Sales Cloud Consultant or other relevant consulting credentials.
Added 1 hour ago
Senior Revenue Operations Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
Additional Salesforce certifications, particularly Sales Cloud Consultant or other relevant consulting credentials.
Added 2 hours ago
Consultant
Centrilogic
Canada
Contract
Dynamics 365 Business Central Techno-Functional Consultant
Added 2 hours ago
Human Factors Specialist
ALTEN
Toronto, ON
Full-time
…unwavering commitment to excellence is shaping the future of technology and…
Added 2 hours ago
SAP BTP Integration Suite (BTP-IS) Consultant
Tek Global
Canada
Contract
Familiarity with SAP Business Technology Platform services.
Added 2 hours ago
Customer Success Manager
Tipalti
Toronto, ON
$77,600 to $97,000 CAD / year
Full-time
…over 1,000 customers. Your focus will be leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. In this role, you will be…
Added 2 hours ago
Power Platform Technical Consultant
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
Added 2 hours ago
Sales Consultant
Summit Search Group
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…$100-$125K+, company health benefits, company cell phone, and all the technology and tools required for…
Added 2 hours ago
IBM Maximo Functional Consultant
K&K Global Talent Solutions INC.
Calgary, AB
Full-time
IBM Maximo Functional Consultant with a strong background in the Utilities industry to support the implementation, enhancement, and optimization of Maximo solutions. The ideal candidate…
Added 2 hours ago
GYMVMT Junior Fitness Consultant - Edmonton Northgate
GoodLife Fitness
AB
Full-time
Social media and technology are second nature.

Visa

Consultant, Client Success

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in Toronto, Canada and reporting to the Director, Client Service.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

Qualifications

Basic Qualifications

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

Own post-sale operational relationships with assigned clients, coordinate product implementations, and develop success plans that improve adoption, performance, and value realization. Lead client reviews and education, coordinate specialist support, and manage escalations while identifying opportunities to optimize client outcomes.

Requirements

Requires at least five years of relevant experience with a bachelor’s degree, or an applicable advanced degree and the stated alternative experience; preferred qualifications indicate greater experience. Candidates should bring client relationship and success-planning experience, data analysis and communication skills, Microsoft Office proficiency, and knowledge of the payments industry.

Skills

Client Success Planning
Product Adoption
Implementation Coordination
Data Analysis
Business Recommendations
Client Health Monitoring
Stakeholder Communication
Cross-Functional Collaboration
Issue and Incident Management
Client Education and Training
Operational Reviews
Microsoft Office
Payment Industry Knowledge
Critical Thinking
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Client Services
Payments Technology
Payment Processing
Visa Products
Product Adoption
Client Success Plans
Success Metrics
Client Health Monitoring
Data Analysis
Business Recommendations
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Generative AI
ChatGPT
Microsoft Copilot
Implementation Readiness
Geographic Expansion
Self-Service Tools
Client Education
Webinars
Visa Rules
Business Enhancement Releases
Operational Reviews
Incident Management
Crisis Response
Project Management
Regulatory Environments
Customer-Centricity

Report this job