Jobs in Canada

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Added 8 mins ago
LE
Regional Technical Sales Manager – BC Territory
LEADING EDGE SALES
Calgary, AB
- Full-time
Leading Edge Sales is a premier Manufacturer Representative and distributor specializing in Medium Voltage (MV) and High Voltage (HV) electrical equipment, grid monitoring, protection &…
Added 8 mins ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
- Full-time
Added 8 mins ago
B
Ag Territory Manager - Cutknife/Unity SK area (Field) 20 month contract
BASF
Saskatoon, SK
- Temporary
We are looking for a Territory Manager to develop, cultivate, and maintain business relationships with assigned retail and grower customers within a set geography and is expected to drive…
Added 8 mins ago
B
Ag Territory Manager - Regina SK (Field) 12-18 month contract
BASF
Regina, SK
- Temporary
We are looking for a Ag Territory Manager to develop, cultivate, and maintain business relationships with assigned retail and grower customers within a set geography and is expected to…
Added 8 mins ago
CO
Customer Service Representative
Culligan of Canada
Edmonton, AB
- $20 CAD / hour
- Full-time
Process new contracts, create customer account and schedule installation, as required
Added 8 mins ago
Mid-Market Customer Success Manager
Brex
Vancouver, BC
We currently require three days per week in office - Monday, Wednesday and Thursday
Added 23 mins ago
F
Customer Success Manager
FLiiP
Brossard, QC
- Full-time
We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness…
Added 23 mins ago
AC
Senior Manager
Avery Cooper & Co. Ltd.
Yellowknife, NT
- Full-time
Previous experience with Canadian Corporate/Personal Tax, Payroll Tax, Sales Tax, and other CRA compliance matters,
Added 23 mins ago
AC
Manager
Avery Cooper & Co. Ltd.
Yellowknife, NT
- Full-time
Previous experience with Canadian Corporate/Personal Tax, Payroll Tax, Sales Tax, and other CRA compliance matters,
Added 23 mins ago
N
Account Manager - North America
Naboo
Montreal, QC
- Full-time
You have initial experience as an account manager in the hotel or events industry.
Added 23 mins ago
W
Cogérant
Walmart
Saint-Jean-sur-Richelieu, QC
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…
Added 23 mins ago
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Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 38 mins ago
M
Relationship Manager
Moneris
Toronto, ON
- Full-time
Drive revenue growth across assigned partner relationships by ensuring partner solutions are effectively positioned and integrated with Moneris Sales and Product teams.
Added 53 mins ago
WC
Outside Sales Representative (Regina, SK)
Wolseley Canada Inc.
Regina, SK
- Full-time
Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
Added 53 mins ago
DI
Onboarding & Training Specialist
Duliban Insurance Brokers
Welland, ON
- Full-time
Reports To: Team Development & Optimization Manager and Training & Development Leader
Added 54 mins ago
Store Manager | Lynn Valley
TELUS
North Vancouver, BC
As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven…
Added 54 mins ago
Business Development Manager, Advanced Integrity Division
ROSEN-Group
Calgary, AB
ROSEN is looking for a Business Development Manager, that will be based in Houston, TX. This position reports directly to the Vice President, Advanced Integrity Division and will be a part…
Added 1 hour ago
MC
Financial Services Representative - Full Time - 18 Month Contract
Meridian Credit Union
Owen Sound, ON
- $50,000 to $53,000 CAD / year
- Full-time
…appropriate advice and recommendations. As a member of the branch sales and service team, the primary responsibilities for this position will be to understand the financial needs of our…
Added 1 hour ago
Enterprise Customer Success Manager (Hybrid)
Nitro
Toronto, ON
The Enterprise Customer Success Manager (CSM) is a customer-facing professional who will lead the post-sales lifecycle for Nitro’s portfolio of business customers. The CSM will develop and…
Added 1 hour ago
RJ
Administrative Assistant
Raymond James
Coquitlam, BC
- Full-time
…candidate will provide administrative support to the Wealth Manager, while also playing a key role in business…
Added 1 hour ago
Partner Marketing Manager, ISV Partnerships
Coveo
Montreal, QC · Quebec, QC · ON
A solid understanding of account-based strategies, sales processes, and revenue generation, with the ability to connect marketing initiatives to pipeline and business growth.
Added 1 hour ago
FI
Senior Marketing Manager
Fulfillment IQ
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Primary Job Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada
Added 1 hour ago
CW
Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
This is an existing full-time vacancy requiring a minimum of three days per week on-site at our Mississauga office · During the onboarding period, you will be expected to work in the office five days per week for approximately three months
Added 1 hour ago
ST
Senior Accountant
Sinclair Technologies
Aurora, ON
- $70,000 to $90,000 CAD / year
- Temporary
Prepare journal entries, account reconciliations, accruals, prepayments, reclassifications, and other month-end entries.
Added 1 hour ago
A
Branch Manager – Sales & Operations
Aplin
Regina, SK
- Full-time
…distributor of exterior building products to recruit a Branch Manager – Sales & Distribution Operations for its successful Regina…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada