Jobs in Canada

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Added 3 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 3 mins ago
OC
Spécialiste Thérapeutique, Biosimilaires - Quebec East |Therapeutic Specialist, Biosimilars - Quebec East
Organon Canada
Kirkland, QC
- Full-time
Added 3 mins ago
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Clinical Systems Business Analyst
Canuck Place Children's Hospice
Vancouver, BC
- Full-time
Reporting to: Clinical Informatics Specialist
Added 3 mins ago
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Entry Level - Sales Account Executive
Mediaplanet
Toronto, ON
- Full-time
BECOME A SALES SPECIALIST IN CONTENT MARKETING
Added 3 mins ago
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Sales Specialist - UltraClean Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold…
Added 3 mins ago
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Bilingual Sales Executive | Networking Solutions
Teltonika
Remote, Canada
- Full-time
- Remote
Currently, Teltonika Canada is looking for an ambitious Bilingual (English/French) Sales Specialist to join us in Montreal, QC. In this position, you will belong to the Networks Sales team.
Added 3 mins ago
Sales Specialist - UltraClean Services
Cintas
Langley (District), BC · Langley, BC
Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold…
Added 33 mins ago
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Customer Fulfillment Specialist
YORK1
Bracebridge, ON
- Full-time
- Contract
The Customer Fulfillment Specialist works closely with Operations, Dispatch, Sales, and Field Teams to coordinate bin deliveries, removals, exchanges, service requests, and account updates…
Added 33 mins ago
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Customer Fulfillment Specialist
YORK1
Toronto, ON
- Full-time
- Contract
The Customer Fulfillment Specialist works closely with Operations, Dispatch, Sales, and Field Teams to coordinate bin deliveries, removals, exchanges, service requests, and account updates…
Added 33 mins ago
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Regional Marketing Lead, North America
StarTech.com
Canada
- Full-time
Build a close working relationship with NA Sales leaders and field teams; join account planning, pipeline reviews, customer meetings, and regular Sales feedback sessions to understand…
Added 33 mins ago
PW
B2B Business Development Specialist
Permanent Windows Solutions Inc.
AB · Edmonton, AB
- Full-time
We're Hiring: B2B Business Development Specialist (Edmonton, AB)
Added 33 mins ago
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Day Remodel Team Lead
Walmart
Lethbridge, AB
- Full-time
2.Assists in providing direction and coordination of task completion as per communicated priorities from the Day Remodel Manager and Lead Specialist.
Added 33 mins ago
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Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 1 hour ago
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Onboarding & Training Specialist
Duliban Insurance Brokers
Welland, ON
- Full-time
The Onboarding and Training Specialist is responsible for facilitating training, coaching, and mentoring for new team members as they are onboarded into the company. This professional would…
Added 1 hour ago
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Senior Specialist - Technical Sales Lighting, Data and Communications
EECOL
Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
Added 1 hour ago
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Senior Specialist - Technical Sales - Utility
EECOL
Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
Added 1 hour ago
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Merchant Support Specialist
Helcim
Calgary, AB
- Full-time
…our brilliant Merchant Experience team as Merchant Support…
Added 1 hour ago
PA
Administrative Support Specialist
POSS, A Duravant Company
Oakville, ON
- $60,000 to $85,000 CAD / year
- Full-time
The Administrative Support Specialist is primarily a finance-focused role responsible for executing core accounting activities, supporting key human resources processes and taking ownership…
Added 1 hour ago
CW
Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
This is an existing full-time vacancy requiring a minimum of three days per week on-site at our Mississauga office · During the onboarding period, you will be expected to work in the office five days per week for approximately three months
Added 1 hour ago
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IT SUPPORT SPECIALIST M/W/D
F/LIST
Laval, QC
- Full-time
Perform user onboarding and offboarding, including account setup, access changes and basic user training.
Added 1 hour ago
Business Operations Specialist
F12.net
Edmonton, AB
Position: The Business Operations Specialist plays a critical role in ensuring the operational and financial integrity of the region. This position is accountable for regional contract…
Added 1 hour ago
People & Development - Talent Acquisition Specialist
F12.net
Surrey, BC
The Position: The Talent Acquisition Specialist is responsible for identifying, attracting, and securing top-tier technical and professional talent while maintaining strong relationships…
Added 1 hour ago
Customer Service Specialist
Enercare
Calgary, AB
As a Customer Service Specialist, you will be the first point of contact for customers contacting Enercare. You will help customers by answering questions, resolving concerns, scheduling…
Added 2 hours ago
IG
Bilingual Customer Service Representative
Insight Global
Montreal, QC
- Contract
Insight Global is looking for a Banking Operations Specialist to join a leading financial institution. This individual will support the day-to-day processing and servicing of retail and…
Added 2 hours ago
Client Services Specialist - Mississauga, ON
Intertek Canada
Mississauga, ON
Intertek is searching for a Client Services Specialist to join our Business Assurance team in our Mississauga, Ontario office. This is a fantastic opportunity to grow a versatile career in…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

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Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada