Jobs in Canada

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Added 5 mins ago
SA
Human Resources Manager
Savage Arms (Canada), Inc.
Lakefield, ON
- Full-time
We currently have an opening for a Human Resources Manager on a full-time permanent basis. Reporting to the General Manager, the Human Resources Manager will be responsible for a range of…
Added 5 mins ago
SR
Senior Engineering Manager
Sage Recruiting Inc.
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Manager, Software Engineering to lead teams shipping reliable products and platform capabilities across our Financial Management growth segment. You'll increase…
Added 5 mins ago
LP
Loro Piana - Assistant Store Manager, Oakridge (Vancouver)
Loro Piana
Vancouver, BC
- Full-time
We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily…
Added 5 mins ago
B
Ag Territory Manager - Cutknife/Unity SK area (Field) 20 month contract
BASF
Saskatoon, SK
- Temporary
Now hiring! Ag Territory Manager - Cutknife/Unity SK area (Field) 20 month contract
Added 5 mins ago
B
Ag Territory Manager - Regina SK (Field) 12-18 month contract
BASF
Regina, SK
- Temporary
Now hiring! Ag Territory Manager - Regina SK (Field) 12-18 month contract
Added 5 mins ago
AL
Technical Customer Support Manager
Acturis Limited
Victoria, BC
- Full-time
Hybrid working, with up to three days per week from home following the training period
Added 5 mins ago
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Product Owner
Hays
Canada
- Contract
Define and communicate the product vision, roadmap, and success measures for assigned data and analytics products, aligned to program and enterprise objectives.
Added 5 mins ago
Mid-Market Customer Success Manager
Brex
Vancouver, BC
We currently require three days per week in office - Monday, Wednesday and Thursday
Added 5 mins ago
Product Manager - Developer Systems
Tenstorrent
Toronto, ON
…powerful, and fun. You’ll work closely with Hardware, Software, Customer Success, and Sales teams to enable a variety of use cases. We’re looking for someone to support the work needed to…
Added 19 mins ago
F
Customer Success Manager
FLiiP
Brossard, QC
- Full-time
We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness…
Added 19 mins ago
HA
Intern Bachelors Elect Eng
Honeywell Aerospace
Mississauga, ON
- Full-time
YOU MUST HAVE
Added 19 mins ago
Business Development Manager
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is hiring a Business Development Manager.
Added 19 mins ago
General Manager, Production
Clutch Technologies Inc.
Halifax, NS
Halifax is a key growth market for Clutch, and the General Manager, Production is the leader who turns that opportunity into capacity. You’ll run our Halifax reconditioning operation as its…
Added 19 mins ago
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Associate Software Developer
Priceline
Toronto, ON
- Full-time
Help shape user stories, test cases and acceptance criteria with the Product Manager on your team.
Added 19 mins ago
EM
Directeur(trice), opérations commerciales corporatives
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
Added 20 mins ago
AS
Part-time: Cashier
Algonquin Students' Association
Ottawa, ON
- Part-time
The Cashier, under the direction of the Manager, Front of House, will provide excellent food and beverage service. A cashier will always ensure that they follow proper service regulations…
Added 20 mins ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Ottawa, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 20 mins ago
LC
Grocery Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Ottawa, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 20 mins ago
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Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 34 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 34 mins ago
M
Relationship Manager
Moneris
Toronto, ON
- Full-time
Identify opportunities for product enhancements and strategic partnerships through market analysis, customer insights, and business case development in partnership with Finance.
Added 34 mins ago
SR
Directeur de Surccursale
Sunbelt Rentals, Inc.
Levis, QC
- Full-time
Must have a valid driver’s license and acceptable driving record history
Added 35 mins ago
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Property Tax Administrator
BGIS
Mississauga, ON
- Full-time
The Property Tax Administrator assists the Lease Administration Manager in the management of realty and business tax and assessment matters for BGIS Canada managed facilities nationally in…
Added 35 mins ago
BG
General Manager (Leduc)
Boyd Group Services
Leduc, AB
- Full-time
Valid driver’s license required
Added 35 mins ago
B
Senior Relationship Manager
BMO
Peterborough, ON
- Full-time
…to provide strategic financial solutions that fuel business success. As a trusted advisor, we deliver a full suite of commercial banking capabilities including lending, treasury management,…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada