Jobs in Canada

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Added 13 mins ago
BO
Data and Analytics Specialist
Bank of Canada
Ottawa, ON
- Full-time
Join our Data and Digital Services (DDS) department which provides data and analytical support across several areas of the organization. Our work ensures that economists and researchers in…
Added 13 mins ago
OC
Spécialiste Thérapeutique, Biosimilaires - Quebec East |Therapeutic Specialist, Biosimilars - Quebec East
Organon Canada
Kirkland, QC
- Full-time
Added 13 mins ago
BO
Senior Financial Management Specialist
Bank of Canada
Ottawa, ON
- Temporary
…of Financial Services (FIN), the Senior Financial Management Specialist plays a critical role in supporting the implementation and ongoing delivery of the Bank’s new mandates, including…
Added 13 mins ago
CC
Sales Specialist - UltraClean Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold…
Added 13 mins ago
TT
Onboarding Specialist
Tundra Technical Solutions
Winnipeg, MB
- $40,000 to $42,000 CAD / year
- Full-time
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Added 14 mins ago
Bilingual Customer Processing Representative
The Canada Life Assurance Company
Montreal, QC
…work closely with a Group Retirement Services Customer Service Specialist to assist them in their day-to-day caseload administration. You must become familiar with the Group Pension…
Added 14 mins ago
Specialist, Operations and Finance Innovation
EY
Toronto, ON
…resolving complex business issues and providing comprehensive support from strategy through to…
Added 14 mins ago
Y
Digital UAT, Menu & Pricing Coordinator
Yum!
Vaughan, ON
- Full-time
This role must have…
Added 14 mins ago
Sales Specialist - UltraClean Services
Cintas
Langley (District), BC · Langley, BC
Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold…
Added 14 mins ago
MF
Senior Software Engineering Specialist
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 29 mins ago
LH
Vocational Specialist - Labour Market Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
Providing one-to-one support and group facilitation in employment preparation topics.
Added 29 mins ago
AC
Lead Electrical Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an Electrical Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the…
Added 29 mins ago
TM
Data Platform Developer
Tech Manitoba
Winnipeg, MB
- Internship
Contribute to Agile delivery practices and support continuous improvement of team processes, delivery methodologies, operational support models, and platform administration practices within…
Added 29 mins ago
U
Product Specialist - Databricks
Ubisoft
Montreal, QC
- Full-time
As a Product Specialist at Ubisoft Montréal, you will help clients make full use of the Databricks data and artificial intelligence platform. Reporting to the Product Manager for…
Added 29 mins ago
UI
Warehouse Process and Systems Specialist
UAP Inc.
Edmonton, AB
- $73,400 to $91,700 CAD / year
- Full-time
…drive results? We are seeking a Warehouse Process & Systems Specialist to support and optimize Distribution Centre (DC) operations in Edmonton, AB through continuous improvement…
Added 29 mins ago
R
Quotation Specialist
REXEL
Calgary, AB
- Full-time
As the Quotation Specialist based in Calgary/Edmonton, AB, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 29 mins ago
A
Nuclear - Technical Specialist
AECOM
Thornhill, ON
- $111,000 to $145,000 CAD / year
- Full-time
…process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office…
Added 43 mins ago
A
Technical Program Manager | Responsable du programme technique
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Annual allowance of $500 for computer equipment or office equipment
Added 43 mins ago
Inventory Specialist
NDT Global Group
Leduc, AB
The goal of the Inventory Specialist is to execute, coordinate, and support the business by establishing, maintaining, and optimizing our global inventory system. At this level, the job…
Added 43 mins ago
Y
Customer Fulfillment Specialist
YORK1
Bracebridge, ON
- Full-time
- Contract
At YORK1, delivering exceptional service to our customers is critical to our success. The Customer Fulfillment Specialist plays a key role in ensuring that customer requests are executed…
Added 43 mins ago
Y
Customer Fulfillment Specialist
YORK1
Toronto, ON
- Full-time
- Contract
At YORK1, delivering exceptional service to our customers is critical to our success. The Customer Fulfillment Specialist plays a key role in ensuring that customer requests are executed…
Added 43 mins ago
BG
Director of Communications and Marketing
Bayview Glen
Toronto, ON
- Full-time
This position is required to work on campus five (5) days per week and attend school events after normal work hours
Added 43 mins ago
CP
Specialist, Contracts
Capital Power
AB · Greater Edmonton Metropolitan Area
- Full-time
…could be the opportunity for you. Capital Power is seeking a Specialist, Contracts to partner with Supply Chain Management, business stakeholders, and corporate support teams in delivering…
Added 43 mins ago
A
Bilingual Inside Sales Specialist
Altis
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
…financing and transportation sector is seeking an Inside Sales Specialist to support its growing sales…
Added 43 mins ago
A
AI Architect
Astek
Montreal, QC
- Full-time
Annual allowance of $500 for computer equipment or office supplies

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada