Jobs in Canada

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Added 5 mins ago
Senior Analyst, Lending Business Technology
BMO
Toronto, ON · YNG
The Senior Analyst, Lending Business Technology & Support Enablement is responsible for supporting the successful testing, implementation and ongoing use of Commercial Lending technology…
Added 5 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…adoption and Member outcomes. Working under the direction of the Senior Manager, Sales & Advice Effectiveness, Retail, the Specialist converts established enterprise and Retail priorities…
Added 5 mins ago
TS
Information Security Engineer
T&T Supermarket
Vaughan, ON
- Full-time
Reporting to the Senior IT Manager – Business Engagement, the Information Security Engineer is responsible for overseeing the implementation of security procedures and policy, safeguarding…
Added 5 mins ago
MR
Plant Manager
MST Rebar Inc.
Woodbridge, ON
- $110,000 to $125,000 CAD / year
- Full-time
The Plant Manager is responsible for overseeing and directing all aspects of manufacturing operations at the Woodbridge facility. Reporting directly to the General Manager, this role…
Added 20 mins ago
A
Engineering Manager, Deployment Readiness
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…projects and influencing future design decisions. As Engineering Manager, Deployment Readiness, you will build the technical foundations for each new build project from early initiation…
Added 35 mins ago
F
Senior Property Manager
Fitzrovia
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
The Senior Property Manager leads one or more buildings within a Fitzrovia rental community, which may include a mix of Class-A and vintage-style properties as well as residential and…
Added 50 mins ago
AC
Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure…
Added 1 hour ago
Manager, Health & Safety - Project Delivery
Trans Mountain
Calgary, AB
Must have a valid Class 5 driver’s license
Added 2 hours ago
SW
Manager, Financial Reporting Controls
Saskatchewan Workers' Compensation Board
Regina, SK
- Full-time
The Manager, Financial Reporting Controls is responsible for establishing, leading, and continuously enhancing the WCB’s Internal Control over Financial Reporting (ICFR) framework. This…
Added 2 hours ago
E
Recreation Manager - Full Time (FT) - York, Sudbury
Extendicare
Sudbury, ON · LTC - York (York St.)
- Full-time
Comply – with Extendicare’s Guiding Principles and regulatory requirements & Resident
Added 3 hours ago
SE
Senior Product Owner - EV Charging Solutions
Schneider Electric
Richmond, BC
- $114,750 to $162,000 CAD / year
- Full-time
…continue to develop and expand this portfolio, we're looking for a Senior Product Owner, EV Charger to take ownership of our products and guide them through every stage of their…
Added 4 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Port Perry, ON
- Full-time
…and providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of…
Added 4 hours ago
C
Client Onboarding Manager
Citi
Toronto, ON · Mississauga, ON
- Full-time
…complex business environments - and as a Client Onboarding Senior Analyst, you will be at the center of that experience. In this role, you will own the end-to-end onboarding and account…
Added 4 hours ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
The General Manager will provide strategic and operational leadership across a diverse portfolio of environmental initiatives, including marine and terrestrial monitoring programs,…
Added 5 hours ago
N(
Senior Manager, Global Regulatory Affairs
NDI (Northern Digital Inc.)
Waterloo, ON
- Full-time
At NDI, our measurement technologies support medical procedures and help improve patients’ lives. As Senior Manager, Global Regulatory Affairs, you will lead global regulatory strategy and…
Added 5 hours ago
T
Senior Manager, Monitoring and Testing (5747)
TD
Toronto, ON
- Full-time
The Senior Manager, Compliance Testing Team Lead is responsible for leading a team of Compliance Testing professionals and providing strategic direction, regulatory expertise, and oversight…
Added 5 hours ago
UH
Senior Project & Business Process Analyst - Digital PMO
University Health Network
Toronto, ON
- Contract
An exciting opportunity is available to showcase your talents as a Senior Project Analyst supporting the Digital Research Experience Portfolio. This position will deliver solutions that are…
Added 6 hours ago
AC
Manager, Employment Tax & Global Mobility Payroll
ACCA Careers
Calgary, AB
- Full-time
Provide guidance on employee mobility programs, cross-border employment arrangements, compensation structures, and benefits · Work closely with global teams to support multinational clients and deliver coordinated cross-border solutions
Added 6 hours ago
VU
Manager, Employment Tax & Global Mobility Payroll
Vialto UK & Ireland
Toronto, ON
- Full-time
Provide guidance on employee mobility programs, cross-border employment arrangements, compensation structures, and benefits · Work closely with global teams to support multinational clients and deliver coordinated cross-border solutions
Added 6 hours ago
V
Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 6 hours ago
B
Senior Relationship Manager
BMO
Peterborough, ON
- Full-time
As a Senior Relationship Manager, you will serve as a trusted advisor to a portfolio of high-value commercial clients, leveraging your financial expertise, business development skills, and…
Added 7 hours ago
BB
General Manager
Baxter's Bakery
Toronto, ON
- Full-time
Must hold a valid Joint Health and Safety Committee (JHSC) certification in accordance with Ontario requirements
Added 10 hours ago
B
Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Reporting to the General Manager, the Managing Director, Projects and Operations is responsible for managing FM projects and retail facility operations.
Added 14 hours ago
V
Technical Marketing Specialist
Vale
Canada
- Full-time
This is a permanent position supporting Vale Base Metals' commercial growth, product strategy, and customer engagement activities across North America and global markets. The role is based…
Added 14 hours ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW)…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

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Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada