Jobs in Canada

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Added 8 mins ago
LH
Vocational Specialist - Labour Market Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
…labour market surveys, conducting Vocational Evaluations, and community resources for providing vocational rehabilitation…
Added 8 mins ago
LH
LMC-Labour Market Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
Title: Vocational Specialist - Labour Market Coordinator
Added 8 mins ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 8 mins ago
TM
Data Platform Developer
Tech Manitoba
Winnipeg, MB
- Internship
Enjoy a work schedule that typically provides every second Monday off (subject to location and operational requirements), supporting a balanced approach to work, family life and community.
Added 8 mins ago
U
Product Specialist - Databricks
Ubisoft
Montreal, QC
- Full-time
As a Product Specialist at Ubisoft Montréal, you will help clients make full use of the Databricks data and artificial intelligence platform. Reporting to the Product Manager for…
Added 8 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Duncan, BC
- $21 to $28 CAD / hour
- Full-time
Be part of a community of authentic, proud and trusted people
Added 8 mins ago
UI
Warehouse Process and Systems Specialist
UAP Inc.
Edmonton, AB
- $73,400 to $91,700 CAD / year
- Full-time
Be part of a community of authentic, proud and trusted people.
Added 8 mins ago
A
Nuclear - Technical Specialist
AECOM
Thornhill, ON
- $111,000 to $145,000 CAD / year
- Full-time
AECOM is looking for a Technical Specialist - Nuclear Operations in the Bruce County area to work with the Nuclear team. This is a new position which requires full-time on-site presence.
Added 23 mins ago
BG
Director of Communications and Marketing
Bayview Glen
Toronto, ON
- Full-time
This position is required to work on campus five (5) days per week and attend school events after normal work hours
Added 23 mins ago
S
IT Operations Lead
SJC
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…and well maintained (working with vendors or MSPs where deep specialist support is…
Added 23 mins ago
Digital Media Specialist
Rocky View County
Balzac, AB
…making a difference and contributing meaningfully to a vibrant community. Our valued and diverse team of 500+ employees are provided with the same concern, respect, and caring attitude as…
Added 23 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Acton, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Shediac, NB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
V
Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 23 mins ago
C
Partnerships Specialist (18-month contract)
CanPrev
Toronto, ON · North York, ON
- $55,000 to $60,000 CAD / year
- Contract
The Partnerships Specialist plays a critical role in cultivating high-value relationships that amplify brand authority and reach. This role is responsible for the strategic identification,…
Added 38 mins ago
RL
Painting/Badge Assembly (Afternoon Shift - 2 Month Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
Must have a minimum of 1 – 2 years of experience in a manufacturing environment
Added 53 mins ago
UI
Warehouse Process and Systems Specialist
UAP Inc.
AB · Edmonton, AB
- $73,400 to $91,700 CAD / year
- Full-time
Be part of a community of authentic, proud and trusted people.
Added 53 mins ago
DI
Onboarding & Training Specialist
Duliban Insurance Brokers
Welland, ON
- Full-time
The Onboarding and Training Specialist is responsible for facilitating training, coaching, and mentoring for new team members as they are onboarded into the company. This professional would…
Added 53 mins ago
E
Senior Specialist - Technical Sales Lighting, Data and Communications
EECOL
Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
Added 53 mins ago
E
Senior Specialist - Technical Sales - Utility
EECOL
Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
Added 53 mins ago
AV and Tech Support Specialist (4 positions)
University of Toronto
Toronto, ON
…technological solutions across the University of Toronto Scarborough community. Discover a campus filled with energy, culture and world changing ideas and facilities. A place where…
Added 1 hour ago
CW
Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
This is an existing full-time vacancy requiring a minimum of three days per week on-site at our Mississauga office · During the onboarding period, you will be expected to work in the office five days per week for approximately three months
Added 1 hour ago
YU
Student Conduct and Resolution Specialist - New Brunswick
Yorkville University
Fredericton, NB
- Full-time
This is a full-time hybrid role based at our New Brunswick campus, requiring three days per week on campus and two days working remotely · Beginning in early 2027, the position will transition to four days per week on campus and one day remote
Added 1 hour ago
Prospective Student Recruiter, College of Arts and Science
University of Saskatchewan
Saskatoon, SK
…recruitment activities, and builds relationships with schools and community partners to strengthen awareness of college opportunities. This role provides prospective students and…
Added 1 hour ago
Prospective and Incoming Student Coordinator, College of Arts and Science
University of Saskatchewan
Saskatoon, SK
The prospective student specialist leads the coordination of the undergraduate prospective and incoming student experience across the transition points between recruitment, admissions,…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada