Jobs in Canada

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Added 10 mins ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 10 mins ago
TM
Data Platform Developer
Tech Manitoba
Winnipeg, MB
- Internship
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 10 mins ago
TI
Salesforce Revenue Cloud Architect
Tekgence Inc
Toronto, ON
- Contract
A proven Senior Salesforce Technical Architect with 10+ years of design/architect experience and at least 5 full life cycle Salesforce.com implementations, with strong expertise in at least…
Added 10 mins ago
U
Product Specialist - Databricks
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Montreal, QC
- Full-time
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Added 10 mins ago
A
Nuclear - Technical Specialist
AECOM
Thornhill, ON
- $111,000 to $145,000 CAD / year
- Full-time
AECOM is looking for a Technical Specialist - Nuclear Operations in the Bruce County area to work with the Nuclear team. This is a new position which requires full-time on-site presence.
Added 10 mins ago
EG
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- $70,000 to $90,000 CAD / year
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Added 24 mins ago
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Technical Program Manager | Responsable du programme technique
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Retirement savings plan available after 3 months of service
Added 25 mins ago
CP
Specialist, Contracts
Capital Power
AB · Greater Edmonton Metropolitan Area
- Full-time
…could be the opportunity for you. Capital Power is seeking a Specialist, Contracts to partner with Supply Chain Management, business stakeholders, and corporate support teams in delivering…
Added 25 mins ago
A
AI Architect
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- Full-time
Ability to communicate technical concepts to both technical and non-technical audiences
Added 25 mins ago
WT
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Montreal, QC
- Full-time
Mode de travail hybride (2 jours par semaine au bureau du Vieux-Montréal)
Added 25 mins ago
S
IT Operations Lead
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Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…and well maintained (working with vendors or MSPs where deep specialist support is…
Added 25 mins ago
Digital Media Specialist
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Balzac, AB
…stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant…
Added 25 mins ago
V
Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 40 mins ago
RL
Painting/Badge Assembly (Afternoon Shift - 2 Month Contract)
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ON · Mississauga, ON
- Full-time
Must have a minimum of 1 – 2 years of experience in a manufacturing environment
Added 55 mins ago
J
Technical Specialist – Poultry & Swine
Jefo
Canada
- Full-time
Location: Canada (must live in Canada)
Added 55 mins ago
VE
Payroll Tax Specialist - Canada
Vensure Employer Solutions
Quebec, QC
- Full-time
About US Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM…
Added 55 mins ago
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Senior Specialist - Technical Sales Lighting, Data and Communications
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Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
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Senior Specialist - Technical Sales - Utility
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Mississauga, ON
- Full-time
The Senior Technical Sales Specialist is a customer facing role involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large…
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Toronto, ON
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Added 1 hour ago
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- Internship
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Added 1 hour ago
H
Merchant Support Specialist
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- Full-time
Past experience in a technical customer service position and sales is an asset
Added 1 hour ago
OA
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- Full-time
This is a full-time, hybrid role requiring two to three days per week in our Toronto office
Added 1 hour ago
People & Development - Talent Acquisition Specialist
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The Position: The Talent Acquisition Specialist is responsible for identifying, attracting, and securing top-tier technical and professional talent while maintaining strong relationships…
Added 1 hour ago
D
18482 - Payroll Tax Specialist - Canada
Distro
Canada
- Full-time
About US Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM…
Added 1 hour ago
B
Treasury & Payments Specialist
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…clients to drive the achievement of cash management sales and service objectives and support the delivery of the desired customer…

Visa

Consultant, Client Success (Merchant Client Segment)

Toronto, ON, Canada

Full-time

Apply on visa.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Consultant, Client Success, is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in CA – Toronto, Canada and reporting to a Senior Director.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This role is a Hybrid position located in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on visa.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Consultant is responsible for managing the post-sale operational relationship with clients to drive product adoption and maximize value. They act as a trusted advocate, coordinating cross-functional teams to resolve complex issues and ensure operational success.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent combination of education and experience. Strong analytical skills, proficiency in Microsoft Office, and knowledge of the payment industry are required.

Skills

Client Success
Relationship Management
Data Analysis
Payment Processing
Strategic Planning
Project Management
Product Adoption
Communication
Critical Thinking
Microsoft Office
Technical Consulting
Stakeholder Management
Operational Support
Business Recommendations
Client Advocacy

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Client Success
Merchant Client Segment
Operational Relationship
Product Adoption
Generative AI
ChatGPT
Microsoft Copilot
Payment Processing
Data Analysis
Strategic Planning
Client Advocacy
Business Enhancement
Project Management
Stakeholder Management
Performance Optimization
Financial Services
Client Engagement
Operational Reviews

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Work requirements

Jobs in Canada