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Added 8 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…ask. We are seeking an experienced Event & Conference Services Manager to lead the events function within a respected full-service waterfront hotel in Victoria. This role oversees a…
Added 8 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
Reporting directly to the Chief Operations Officer, the Director, Enterprise Risk Management will play a pivotal role in building and leading a modern, scalable first-line risk management…
Added 8 mins ago
B
Accounting Technician
BESTSELLER
Montreal, QC
- Full-time
As an Accounting Technician, you'll play an important role in supporting our daily accounting operations, ensuring accurate financial transactions, timely payments, and well-maintained…
Added 8 mins ago
BP
Administrator
BELFOR Property Restoration Canada
Kingston, ON
- Full-time
As an Administrator, you play a key role in keeping our operations running smoothly, accurately, and efficiently. You’ll support the financial health of the business by managing Accounts…
Added 8 mins ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 8 mins ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
…of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote…
Added 8 mins ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
At SimCorp, we facilitate the streamlining of investments, accounting, and operations for major global financial institutions. We do this through IT systems, processes, and financial…
Added 8 mins ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 8 mins ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 8 mins ago
FS
Financial Controller
Futran Solutions
Winnipeg, MB
- Full-time
Lead accounting operations. You will oversee day-to-day accounting activities, ensuring financial transactions are recorded accurately, completely, and on time. You will lead month-end…
Added 8 mins ago
Accounting Technician
LawZero
Montreal, QC
Reporting to the Finance Manager, you will contribute to the smooth running of day-to-day operations in Canada and internationally. You will ensure data accuracy, transaction compliance,…
Added 23 mins ago
E
Purchasing Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
Collaborate with Project Managers, Superintendents, Estimators, Equipment Manager, Operations leaders, and Finance to align procurement activities with project schedules, budgets, and…
Added 23 mins ago
CI
Senior Analyst, Procurement
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Working closely with the Manager and Associate, Procurement, you will enhance visibility into enterprise vendor relationships, support vendor performance management and translate complex…
Added 23 mins ago
S
Director, Compliance
Sagard
Toronto, ON · Montreal, QC
- Full-time
have excellent judgment, developed from experience in-house at a global multi-strategy alternative asset manager and/or at a top-tier law firm;
Added 38 mins ago
NG
Finance Manager
New Gold Inc.
Emo, ON
- Full-time
The Manager, Finance is a key member of the mine site leadership team responsible for the accounting, financial reporting, budgeting and forecasting, Life of Mine preparation, site payroll,…
Added 38 mins ago
CS
Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program…
Added 38 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 38 mins ago
L
Accounting Technician
LawZero
Montreal, QC
- Full-time
Reporting to the Finance Manager, you will contribute to the smooth running of day-to-day operations in Canada and internationally. You will ensure data accuracy, transaction compliance,…
Added 38 mins ago
C
Receptionist/Concierge
Chartwell
Kamloops, BC
- Part-time
As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the…
Added 38 mins ago
R
Senior Manager, Operational Risk / IT Risk and Compliance
RBC
Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 38 mins ago
GP
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 38 mins ago
T
Customer Experience Associate
TD
Lethbridge, AB
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of…
Added 38 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 38 mins ago
T
Customer Experience Associate - Port Hawkesbury
TD
Port Hawkesbury, NS
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help…
Added 38 mins ago
T
Data Scientist III
TD
Toronto, ON
- Full-time
Undergraduate or advanced degree in data science, computer science, engineering, statistics, business analytics, operations research, or a related quantitative field; graduate degree…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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